Excellent caring Doctor .. Dr. Gatson is the best! She really takes the time to listen and doesn't…read moreignore my thoughts..

Dr Gatson is the sweetest, most compassionate and knowledgeable physician I have ever used, and she…read morehas been my primary physician for over a decade. I can't ever remember a time when she was out of the office, even though it is expected on occasion as she is human. What I like most about Dr Gatson is how she sits down and truly listens, even though she may be typing on her laptop during our conversation. I understand that. Otherwise, she may forget some of the details of our conversation. She is a great diagnostician, but never fails to refer you out to a specialist if necessary. The medications she has prescribed to me seem on point. I've never had ANY complaints against this physician. EVER. I wouldn't hesitate to refer any of my family and friends to Dr Gatson. As far as I am concerned, she ranks as one of the very best. Oh... I almost forgot to add... this may be important to those who only have a limited time to see the doctor. You might have somewhat of a long wait to get called back to an exam room. And then another wait in the exam room. This wait does not bother me, as I know she is only spending one on one time with her other patients and to me, that is what it's all about. Because then I know I'm going to get that same thorough attention. I always clear my morning or afternoon when I have an appointment with Dr April Gatson. And lastly, but certainly not least, her nurse, Daisy, is sweet and takes good care of me. So if you are looking for a thorough, compassionate, accommodating, attentive and delightful family physician, I wholeheartedly recommend Dr April Gatson.

This office is at North Park Family Medicine Clinic. My insurance changed in January. My…read moreinsurance agent recommended Christus Health Plan. Started care with Lauryn Torres, FNP. I ran out of my BP medicine Losartan and she would not order it. She said, "I will not reorder because I did not prescribe you this." I cannot believe she would not refill my BP medicine that I have been taking for years. So, back looking for a new primary care physician and this time...an MD. They can reorder my medicine. If you are 70 years old...make sure the person you see can order your medicine.

Well not off to a great start. Made an appoint for 8 am and they told me to be here 30 mins…read moreearly. Got here at 7:30 only to find they don't open until 8. What is it with the medical field that feels their time is more valuable than other people?

Rude and inconsiderate office staff and nurses. Dr. Shen is an amazing doctor who needs desperately…read moreto restructure his office staff and nurses.

I arrived at 7:15am for outpatient surgery. I waited 5 hours before my surgery. This is not the…read morefirst time I had a long wait at the Diagnosis Clinic of Longview.

If I could choose zero stars I would. I was seen by Dr. Ivey on Monday for a cold that has caused…read moresharp stabbing pains in my upper abdomen. Apparently they added a new express care clinic to this office so I had to wait in line 5 minutes just to get checked in. I waited an additional 30 minutes to be called back and then the dr only saw me for 5 minutes. She ordered a chest X-ray and said I had pneumonia. I had no symptoms of pneumonia except the chest pain. I'm no doctor but I can tell you that it was not pneumonia. She prescribed a Z-pack before even knowing what i had ( which by the way cnn had just released an article saying how deadly they can be and how they cause irregular heart rhythms). I got the X-ray done at 11:30am and was told by the dr that she would call me in the afternoon. I never heard back from her. When I got home from work that night I had to go to the er because the pain was so bad. They did the X-ray and told me that there was no way it could be pneumonia. I will never be going back to this doctors office. It was a waste of time and money only to be told it was something that I clearly didn't have. The doctors are overworked and rush their patients so they can get to the next patient.

I had to go to the emergency room on Saturday, October 11, 2025 and the treatment and care that I…read morereceived while there was top notch. My RN nurse Amy was professional but personable. She was also very nurturing and compassionate and she cared for me as if i were her only patient. But....the doctor who treated me went above and beyond in my opinion and he made me feel like a person and not just a patient. His name is Dr. Freimer and with the exception of a couple of other doctor's ive seen there, he is the ABSOLUTE BEST!!!! He was so attentive and compassionate. He took the time to actually listen to me and then did what he felt was best for my care while accepting my input. He was thorough and extremely kind and I am so thankful that he was the doctor who was there that day. He restored my faith in believing that great doctor's who actually listen AND give the appropriate individual care still exist. So THANK YOU DR. FREIMER for being exactly who you are! I pray that God blesses you tenfold for using your gift for the betterment of mankind.

I have used several OBGYNs in Longview and Dallas and Dr. James Dozier at Christus is hands down…read morethe best doctor I have EVER been to. He is genuine, he listens, he is calm, patient, and kind. On top of that he is extremely intelligent. He knows what he is doing and made me feel secure when delivering my child. The city of Longview is blessed to have him. I can't say enough good things about him. I truly wish all doctors were like Dr. Dozier.

While Dr. Bory is very personable and seems competent, her staff is absolutely terrible. I am…read morewriting this after experiencing several instances. My first instance was after my second visit. I always ask for a complete and final bill and pay cash. I received my "paid in full" receipt. Then about 3 months later I get an invoice in the mail for $120. I called up to see what that was for, but no one could give me an answer, just that I owed the bill. So I went in to see the office manager, well it turned out the person putting the "final bill" together forgot to add several things. Only after having to explain several times to the office manager that "final" meant final did they remove the charge. For the next several months things seemed to run smoothly, then I needed a refill for an inhaler. I was heading out of town to Denver for a 2 week business trip at noon on a Tuesday so I called in the refill on Monday morning. I explained to the nurse that I was going out of town and that I needed to get the refill before I left. The nurse said that there would be absolutely no problem and that they would be calling me back shortly once the refill had been sent to the pharmacy. No calls all day, so I called in first thing Tuesday, at first they could not even find the refill, then when they found it there was no mention of my request. So I went in to talk with the office manager again, she made no apologies saying instead that they did not have time to process the request. By this time it was 10, still time for them to call in the refill, but no, the office manager said that she would not call the doctor, who happened not to be in, to get her permission to get the refill filled. Instead she recommended that I go next door to see another doctor who was in and could fill the prescription, but only after an hour wait and a $189 visit fee. When I kept insisting that this was not an option, she changed her story that since it had been a few months since I last saw the doctor, they could not fill it. I have had a prescription for an inhaler for the last 40 years and over the last 2 years since I had been going to see Dr. Bory. I told that office manager that I needed to hear from Dr. Bory first hand what the reason was for not filling the refill. Only the next day when I was already in Denver, did I receive a message for Dr. Bory asking a question about the refill, but no apology or explanation. At first I decided not to leave any feedback and have not done so for the last six months, but today the office called my mother-in-law (who has been seeing Dr. Bory for the last 6 months) telling her that the doctor needed to see her today, but would give no reason. When she got to the office and went in to see the doctor, Dr. Bory told her that there was no reason to see her and did not know why she was even there.

i have had the privelege to meet with dr saif and i was very well pleased with his bedside manners…read moreand his knowledge concerning my medical concerns. dr saif is one of the best endocrinologists and very caring of his patients. good shepherd made a wise decisiion bringing him on board. keep up the good work dr saif. .veronica miles

Dr Miller is one that won't assume. He covers all possible causes through testing. His nursing…read morestaff is prompt at responding. My prescription refill is always on time. He is very thorough, professional, knowledgeable, and not afraid to dig deeper.