The whole team from check in to my provider was wonderful. Super attentive and spent quality time…read morewith me.

I had my first appointment at HOL+. Dr. Grossman was very caring and thorough. I did not feel any…read morepressure to have tests that were not covered by insurance. I felt free to make my own decisions. The medical and lab assistants were knowledgeable and professional. I am optimistic about the upcoming treatment.

Linda has taken care of me and my daughter with the utmost professionalism in private care. They…read moreare very healthy minded and patient with the customer. They follow up and really care

You will not find a better group of medical providers than the staff at 2U medical. With a small…read moreoffice in N/E atlanta they offer many medical opportunities. I see them for my yearly bloodwork and medication refills. Linda , Gary and the rest of the staff are amazing. They accommodate the patient in any way they can.

I had open heart surgery on March 9th, 2023. The care was outstanding until I went to the step…read moredown unit on the 2nd floor and what I experienced was incredible. the Aides were just awful....they weren't rude, or mean...worse they were Indifferent! They were older, and should know better that someone who had surgery...cannot put on a gown by themselves and just to hold it out so you can take it from them doesn't cut it, they don't introduce themselves, say good morning, ask how you feel, or what else can they do for you after they do the minimum...such as take your vitals, do a glucose check, or their other tasks. They are reluctant to assist you to the bathroom when they answer the call bell and no conversation as to your well being. there was only one NA who was caring, spoke to you and was kind. She was the exception. I had a total of five NA's and she was the only reason I haven't written to Emory Hospital right away. SJH was exceptional....too bad Emory took over! The quality and reputation that Saint Joseph had is sadly no more. I would not recommend Emory to anyone for Surgery or as an inpatient.

I have an eye condition called keracotonus. It is a medical condition that is covered by my…read moreinsurance. I was referred to Emory Eye Clinic to be fitted for a sclarel contact lens as treatment for keracotonus. During my first visit in September 2025, the doctor explained that prescribing the lens is a 4 visit process. He said it would cost $800 out of pocket plus a $30 copayment for each visit. The billing department confirmed this. I paid the $800 promptly. I have also paid $30 during each visit. My final appointment was in January 2026. About a week later, I received a bill for $515. I contacted Emory and my insurance company to resolve this issue. My insurance contacted Emory and explained that there was a problem with the claim and told them how to fix it. They did not correct the error. I got a bill for $485 a few weeks later. I again contacted Emory and my insurance company. My insurance company contacted Emory a second time. I received another bill in April. This time it was back to $515. However my account in MyChart says it's $485. My insurance company contacted Emory a third time. I reached out to the billing department via MyChart. The response said that a quote from billing is not a guarantee, that my insurance doesn't cover keracontonus and that they cannot provide a itemized bill that reflects payments on my account. All of that is inaccurate and unacceptable. After 3+ months of all this, I made a complaint to Patient Relations. They intervened. They also gave me a lot of excuses. I understand that mistakes in billing happen. I don't understand the unwillingness to correct the mistake. The could have easily resolved if Emory had listened to my insurance company in the first place.

Terrible billing practices again. I got two bills in one day on my credit card. I was at NO medical…read moreplace that day and for the 6 days before. There is no phone on either bill. I call the main Piedmont billing, wait 25 mnutes on hold and they dont know anything about them. I have a medical spending reimbursement account and I have to present a receipt that matches the bill to get paid, and without that I dont get paid. Seems like about 1/2 the bills out there are like this now and its so annoying that this keep happening. The main Piedmont health only bills for the hospital complex is what they tell me so this must be from elsewhere and its out of control. I guess I will have to dispute each one with the bank and see if that helps them wake up. Be forwarned! They have show inserts laying all over the place and everyone is told to take one. They add $50 to your bill for the inserts. Many may not know unless you ask! Is it better than inserts you can get online for 1/3 that??? I have no way to know but my guess is no. I refued this scam and the $50 was put on my account ANYWAY. I had to fight to get it off. Then the total didnt match the bill do my insurance balked! The only way to come out unscathed is to AVOID this place.

Piedmont Healthcare has become an abomination. My first experience with Piedmont was the birth of…read moremy son in 1987, my last encounter with Piedmont was primary and ortho care. As a 65 year old, I have never experienced such poor medical management. I have zero confidence that the surgeon who treated me had any interest in my well being. I finally decided to write a review when I got a bill after my visits, paid the bill, and two months later got another bill. A very great institution and one that was close to my heart has become one of the worst. The folks at Piedmont love their money way to much to care about their patients. I will never seek care at Piedmont Healthcare again.

beware the only doctor's office has no phone number to call if a patient is sick to ask for…read more kaiser primary doctor or nurse!!!! schedule an appointment! kaiser uses a digitall phone number no human picks up the phone to schedule a doctor appointment will be talking to a digital doctor office number! ! if a patient is 5 minutes late kaiser doctor office at peachtree has no phone number to call!!! the worst doctor brown does not listen to patient concerns. years ago kaiser was great, year 2025 kaiser doctor's office the only one with no phone to call. no receiptionist picks up the kaiser doctor's office. stuck with digital phone to call takes one hour to pick up the kaiser phone. digital phone number.404-365-0966 kaiser needs to hire doctor office receptionists to pick up phone calls from patients!!!!!

Being forced to use this Kaiser location was a lot like visiting the DMV but with less appealing…read moredecor. For a company that does everything in house, and forces doctors to join their networks (not very well, from my primary care physician's experience) they can't seem to function properly in the 3 or so months I was in this network. Terrible in every way. Put another way: if a sad trombone noise decided to offer health insurance it would be Kaiser at Brookwood.

I would give 0 stars if I could. No follow up. No empathy. Arrogant Dr. I cannot overstate how…read moreterrible this place is... and it didn't used to be. To cap off all of their incompetence, they had me schedule a follow up with the Dr. and then sent me a letter saying the would no longer be treating me because I voiced frustration with their useless team. How internally disconnected must your organization be to do something so incredibly moronic. I wouldn't trust this place with a cadaver.

This a very professional medical staff to service all.I have been a patient since the early 2000…read moreWhen I really needed a woman doctor to hear me.. and she did She has retired but I'm still happy with group,,, they care snd listens to what I want for my health and they can about my being healthy Thank you all

ABSOLUTELY HORRIBLE. They had us waiting in the waiting…read moreroom. No problems we wait for an hour get called back for triage all good. Then they stick you in a tiny room like cattle with TONS of other sick people who are literally throwing up next to you with not enough seats for everyone. You wait in a room to get an IV then get put back in said room to wait for another 3-4 of hours. Oh and that IV that they give you is just in your arm not helping at all not attached to anything. If you aren't dehydrated when you come in you sure as heck will be by the time you get seen. It isn't a concern for them you will not be offered even water after waiting for 4 hours and still not being helped. I wouldn't send a dying wild animal here much less any of my loved one. If I could give 0 stars I would. AVOID AT ALL COST!!!

Called today to make a primary care doctor appointment as a new patient. I was told that the entire…read morefacility at this specific Clifton address is not taking any new patients. That's a problem. The whole hospital's staff of primary care doctors aren't accepting new patients? People are going to leave Emory in masses.

My loved one is getting excellent care here, and it warms my heart. Everyone is so accommodating. I…read moredidn't think I could go to the back during the treatment; I just followed behind, hoping no one would say anything. Then, I felt a hand on my shoulder telling me it would be alright. I nodded, but they were actually asking me if I needed to talk or cry. We also mixed up the dates because we were nervous, and the front office and doctors made room for us. It's pretty here, lots of big windows.

My wife comes here for her cancer checkups. I recommend them for care . I think valet parking is…read moreworth it if you are a senior patient as the parking levels fill up fast. The care is great! Thank you Dr Russell for saving my wife with your surgery expertise!!

I've had great experiences here. The building is new and very high tech. The people, though, are…read morehelpful and friendly.. Recently had hand surgery and it went very smoothly.. before I knew it, I was in recovery, remembering nothing.. The eyeless and nurse anesthetist were great! Dr. Suh did an amazing job on my hand. Recovery has gone very well!

so 21 Ortho lane removed me from appointments from expressing my concerns about how inadequate…read morethere care is , still doesn't change the fact that Emory has a rating in the 3's , terrible hospital not sure how there rated so high , more of a cash machine.

Every one of the women here was so kind to me and walked me through every step of my IUD insertion…read more I was informed fully of all the possible risks and side effects before I received the insertion. After the procedure I unfortunately got very lightheaded and had to lay down. This is when multiple different staff members checked in on me, brought me an ice pack, and I was even given a snack. I want to shout out a woman named Summer who was especially nice and informed me a lot on how IUDs work. I am so grateful for the ladies here that make this treatment accessible and a little less scary.

Fast and easy service! Came for STI testing, insurance accepted , filled out in take form online so…read morecheck in was easy, and total was in and out in 45 min from check in, urine sample, throat swab, waiting, check out!