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    Wellness for Humanity

    5.0 (2 reviews)
    Closed 8:30 am - 6:00 pm

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    5 years ago

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    Emory Healthcare

    Emory Healthcare

    1.6(59 reviews)
    5.4 mi

    I had open heart surgery on March 9th, 2023. The care was outstanding until I went to the step…read moredown unit on the 2nd floor and what I experienced was incredible. the Aides were just awful....they weren't rude, or mean...worse they were Indifferent! They were older, and should know better that someone who had surgery...cannot put on a gown by themselves and just to hold it out so you can take it from them doesn't cut it, they don't introduce themselves, say good morning, ask how you feel, or what else can they do for you after they do the minimum...such as take your vitals, do a glucose check, or their other tasks. They are reluctant to assist you to the bathroom when they answer the call bell and no conversation as to your well being. there was only one NA who was caring, spoke to you and was kind. She was the exception. I had a total of five NA's and she was the only reason I haven't written to Emory Hospital right away. SJH was exceptional....too bad Emory took over! The quality and reputation that Saint Joseph had is sadly no more. I would not recommend Emory to anyone for Surgery or as an inpatient.

    I have an eye condition called keracotonus. It is a medical condition that is covered by my…read moreinsurance. I was referred to Emory Eye Clinic to be fitted for a sclarel contact lens as treatment for keracotonus. During my first visit in September 2025, the doctor explained that prescribing the lens is a 4 visit process. He said it would cost $800 out of pocket plus a $30 copayment for each visit. The billing department confirmed this. I paid the $800 promptly. I have also paid $30 during each visit. My final appointment was in January 2026. About a week later, I received a bill for $515. I contacted Emory and my insurance company to resolve this issue. My insurance contacted Emory and explained that there was a problem with the claim and told them how to fix it. They did not correct the error. I got a bill for $485 a few weeks later. I again contacted Emory and my insurance company. My insurance company contacted Emory a second time. I received another bill in April. This time it was back to $515. However my account in MyChart says it's $485. My insurance company contacted Emory a third time. I reached out to the billing department via MyChart. The response said that a quote from billing is not a guarantee, that my insurance doesn't cover keracontonus and that they cannot provide a itemized bill that reflects payments on my account. All of that is inaccurate and unacceptable. After 3+ months of all this, I made a complaint to Patient Relations. They intervened. They also gave me a lot of excuses. I understand that mistakes in billing happen. I don't understand the unwillingness to correct the mistake. The could have easily resolved if Emory had listened to my insurance company in the first place.

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    Emory Healthcare - Global termination letter that doesn't even have all of the departments I see. Nor did I get a letter from all of my doctors.

    Global termination letter that doesn't even have all of the departments I see. Nor did I get a letter from all of my doctors.

    Emory Healthcare
    Emory Healthcare

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    Piedmont - Atlanta

    Piedmont - Atlanta

    1.9(32 reviews)
    3.2 miBuckhead

    Terrible billing practices again. I got two bills in one day on my credit card. I was at NO medical…read moreplace that day and for the 6 days before. There is no phone on either bill. I call the main Piedmont billing, wait 25 mnutes on hold and they dont know anything about them. I have a medical spending reimbursement account and I have to present a receipt that matches the bill to get paid, and without that I dont get paid. Seems like about 1/2 the bills out there are like this now and its so annoying that this keep happening. The main Piedmont health only bills for the hospital complex is what they tell me so this must be from elsewhere and its out of control. I guess I will have to dispute each one with the bank and see if that helps them wake up. Be forwarned! They have show inserts laying all over the place and everyone is told to take one. They add $50 to your bill for the inserts. Many may not know unless you ask! Is it better than inserts you can get online for 1/3 that??? I have no way to know but my guess is no. I refued this scam and the $50 was put on my account ANYWAY. I had to fight to get it off. Then the total didnt match the bill do my insurance balked! The only way to come out unscathed is to AVOID this place.

    Piedmont Healthcare has become an abomination. My first experience with Piedmont was the birth of…read moremy son in 1987, my last encounter with Piedmont was primary and ortho care. As a 65 year old, I have never experienced such poor medical management. I have zero confidence that the surgeon who treated me had any interest in my well being. I finally decided to write a review when I got a bill after my visits, paid the bill, and two months later got another bill. A very great institution and one that was close to my heart has become one of the worst. The folks at Piedmont love their money way to much to care about their patients. I will never seek care at Piedmont Healthcare again.

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    Piedmont - Atlanta
    Piedmont - Atlanta
    Piedmont - Atlanta

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    Wellness for Humanity - medcenters - Updated May 2026

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