So I'm a first time patient here with a scheduled 1:30 appointment ... it's now after 2 and…read moreinstill in the waiting room watching News 12 ... not a very good first impression :-(

First off, you will be sitting in the waiting room for a minimum of 2 hours. Even when you check in…read morewith the receptionist they tell you " give me a second we'll be right with you. Then you're waiting to be checked in while other patients are coming in and getting checked in before you. So now you're in the waiting room longer than the original 2 hours you were already going to be waiting. Secondly, no one gives you any straight forward answers so you won't really know what you're dealing with. The only reason I got stuck with these people is because they happened to be called while I was having a procedure at the hospital. I would never volunteer to come to this place.

Dr. Poulsen gave my dad wonderful care and his patience for us was extremely nice. He took his…read moretime to explain everything about the procedure and risks His demeanor was pleasant and professional. The receptionist was very nice and patient

I made a last minute (emergency) appointment with Dr. Mayorga at One Oak Medical as I severely…read moresprained my ankle and it was recommended that I see a foot & ankle specialist. When I arrived the front desk staff was aware of my appointment and was so warm & welcoming, which was refreshing being that I've recently been to a bunch of other appointments with different providers & that wasn't quite the case. The nurse was also very friendly & genuine & made me feel very comfortable regarding what to expect throughout my visit. Even the xray technician was bubbly & made me comfortable despite having to contort my body to get the best shots lol. And finally the Doctor ... Dr. Mayorga is hands down one of the best doctors I've seen in my lifetime. It's not just one thing that he does, it's literally everything. I felt heard, important, confident in his care & like he had my best interest at heart. He's truly a 10/10 & I highly recommend him ... & highly recommend the office as well! So glad I found them!

Left me in the office to rot. By far the worst experience I've ever had at a doctor's office. For…read moreContext: I live literally right across the street, you can see my door from their entrance. Less than 100 steps. There is only 2 lanes of traffic between here and there. I came in for a blown out knee, and I can barely use crutches to walk very far. Certainly not safe to walk across a street by myself. I had someone that could get me in their car over there, but noone to get me back, and I didn't feel safe as it's a busy street. I figured I'm sure someone would help, right? I asked for someone to give me a ride just to my drive way less than 100 steps away. NO. I asked for a wheelchair I could borrow and my wife can bring it back tonight when she gets back from the city. NO. I asked if someone out of the KINDNESS OF THEIR HEART would take a 5 min break, and at least walk with me across to help me be safe. No. I have no one else to come help me. So they are willfully sending me out to danger. No humanity in this world anymore, and certainly not at this doctor's office. And they want me to come back?! For a repeat visit for another couple hundred? What disrespect. I literally was crying as a 35 year young guy at my lowest point, so embarrassed and they just say sorry and go back to work. Shame on you all...

Dr. Cortez treated both upper legs individually, for some foot swelling. I was told the veins…read moreneeded to be expanded for improved cardiac blood return. After the second procedure the PA told me I would also require similar procedures performed on the lower portion of my legs, and they would contact my insurance company for approval and then call me for the appointments. That was on June 16 and I have yet to be contacted. Meanwhile my feet have swollen twice as large as they were prior to any procedure being done. My belief is the original procedure worsened the condition and in all probability this office and/or this physician is medically negligent.

This business is a fraud. They advise they accept your insurance and then you later find out that…read morethey are not in your network and I am being advised that I am on the hook for $9000 dollars, I only met with them one time. They billed for an ultrasound of my veins. They are liars and they don't return phone calls.