Doctor Mansour has been amazing. I love that patients in most cases go directly to the exam room.read more

I cannot recommend Dr. Adam Cerissi highly enough. In today's healthcare environment, finding a…read morephysician who truly embodies what it means to be a doctor is increasingly rare, but Dr. Cerissi is that exceptional provider. What sets Dr. Cerissi apart is his remarkable ability to be truly present during appointments. While we live in a digital world where electronic medical records are essential and, like all of us, I've grown accustomed to doctors staring at a screen typing away as I discuss what brought me to their office that particular day. One hopes they're taking notes about what you're saying, but I often secretly wonder if they're busy planning their next tee time or replying to their wife about what to pick for dinner. Dr. Cerissi is refreshingly different. He maintains eye contact during our conversations and saves his documentation for the end of our visit, ensuring I have his complete attention. He has definitely truly mastered the art of mindfulness in medicine. Given that he sees patients 8-10 hours a day, back-to-back, year after year, it would be understandable if he seemed rushed or distracted. Yet he never gives me that impression. He takes the time to truly listen to and address my concerns and questions. I never feel hurried or like he's eager to move on to the next patient. This level of engagement, especially considering the daily challenges healthcare providers face, speaks volumes about his character and dedication. As a seasoned RN with 30 years of experience, I appreciate that he respects my clinical insights and takes my treatment requests into consideration. Dr. Cerissi's approach to my weight loss journey perfectly exemplifies his exceptional care. While he's not specifically a weight loss physician, when I presented research about GIP and GLP-1 medications (the "twincretin" class), he took the time to review my findings then trusted me to find a reliable compounding source for the medication before my insurance covered the brand name (Zepbound) and he's supported me throughout the process by allowing me to titrate the medication as needed while providing coaching and guidance, This collaborative approach has been life-changing - Over the past 6 months, I've lost a total of 53 pounds. I didn't have the resources to pay $250 - $300 a month for the medication at formal weight loss clinic where, in addition to charging for the medication, you have "program fees", "consultations", montly office visits, etc., so I'm extremely grateful that his only motive was to see me get healthy! Dr. Cerissi understood that obesity is complex and has multiple drivers beyond simple caloric imbalance - something many physicians, particularly those who haven't struggled with weight, fail to grasp. Dr. Cerissi is incredibly down-to-earth and approachable, which makes every appointment comfortable and stress-free. He possesses extensive medical knowledge, and when I bring up topics he's unfamiliar with, he's humble enough to research them or refer me to someone who can better address my needs. When I have questions, I can reach him through Advent's patient portal, and he consistently responds the same day. This level of accessibility and responsiveness is remarkable in today's healthcare landscape. He truly represents everything you want in a primary care physician: clinical excellence, genuine compassion, exceptional communication skills, and the rare ability to make each patient feel heard and valued. In an era where healthcare often feels impersonal and rushed, he stands out as a beacon of what patient-centered care should be. With that said, it is without hesitation that I wholeheartedly recommend Dr. Cerissi to anyone seeking a primary care physician who they want to truly partner with them in their healthcare journey.

Worst medical care system ever!…read more Our wonderful doctor of 22 years retired last year and we are trying to find a new primary care doctor. Well, good luck with that! We have tried calling four doctors so far. Right now, our primary need is to refill current prescriptions that we got from our old doctor less than 8 months ago. But, what a run around we are getting, since each doctor in the FMC system we called is telling us we are considered NEW patients and the next opening for a new patient appointment is in four months. So, after 22 years we are new patients? So, all those previous 22 years of office visits, physicals, tests, surgeries, etc. suddenly don't count? So every time I want to see a different doctor I am going to be considered a new patient? And therefore have to wait four months for an appointment, for a visit during which I see the doctor for only 15 minutes. Well then, what is the reason for being in the FMC system? All we need right now is to refill our prescriptions, something that we cannot wait four months to do. These scripts were written by a FMC doctor, why all the hassle when we just need refills. Oh wait... I was able to get an appointment for the following week to see a doctor when they wanted me to have two expensive test procedures. Oh wait... we were also told of a new FMC policy. Patients are now required to see a FMC doctor TWICE a year, whether they need to or not or else they go back to being NEW patients again. Florida Medical Clinic system seems more concerned with the bottom line of money making than in any real concern for their patients' health.

-------VERY DISTURBING---…read more office staff "refuses" to book appointment with the "DOCTOR"---Diana C. Calderone, MD...only her two Physicians Assistants! I have worked my entire life to qualify for FULL Medicare--and I feel it's VERY RUDE to limit the level of my medical treatment. Typical Florida Medical Clinic scamming patients! ****SHAME ON YOU****

I absolutely LOVE Dr. Lisa Cooley who works at this location. She has seen both my daughter and I…read moreand was amazing both times. Staff has been friendly all 3 visits I've had with them too ! I also like this office because it doesn't feel all germie like your typical walk in clinic.

PLEASE READ before choosing this clinic!…read more I'm sharing our experience at this walk-in clinic to save other parents the stress and potential danger we faced. My child was seen by Brittany Ortiz, NP, on January 31st, and the lack of professionalism and medical accuracy was deeply concerning. Hygiene Issues: I had to personally ask the NP to put on gloves before she touched my child's open wound--a basic safety protocol that should never be overlooked. Medical Negligence: My child was prescribed respiratory medication for a skin condition. Because of this incorrect treatment, the condition worsened, leading us to the Emergency Room the next day. ER Intervention: The ER physician confirmed the original prescription would never have worked for my child's issue. They immediately started the correct treatment. Misinformation: I was told a recommended soap was "online only," yet I found it on local store shelves immediately after the appointment. As a parent, I trusted this clinic, but the care we received was unacceptable. Please be cautious if your child is scheduled with this provider.

05/28/2023 Needing a blood test has been a nightmare in…read moreFlorida. They are closing, moving, or you can't get an appointment for weeks. Tried Bay Care and they are professional! Not much you can say about getting a blood test but trying is the main problem. Bay Care makes it easy.

St Joseph's Hospital North Imaging Service in main hospital…read more We got it done---eventually! First off my bank wasn't processing credit card payments this morning---"so we'll bill you." Done. When taking blood sample...needle blew out---made a white towel red! "Kidney blood check just fine," After taking two CT scans without contrast....as tech initiated contrast to enter----it blew out the IV connection---cold contrast everywhere! Freaked me out! But tech simple cleaned up mess and tightened connection...and the cold then hot contrast was injected and "CT scan finished." St Joe's CD burner wasn't working---so the tech called the out patient imaging on Van Dyke and I "picked up my burned cd in the morning." So.....a few snafus-----but all dealt with and handled with care, compassion, and professionalism. The tech and I had a few giggles dealing with so many bumps in the process! But this is an annual CT scan soo I know them all well. And CHOOSE to continue my treatments there. I heartily recommend these "health pros" and trust them with my care---and my life!

I am extremely disappointed with the unprofessionalism displayed by Odessa Children's Surgery…read moreCenter. They called us the day before my 5-year-old daughter's scheduled surgery to inform us that the anesthesiologist was "too scared" to proceed due to a heart condition she has -- a condition they were aware of for weeks. Her cardiologist had already cleared her as low risk, yet they waited until the last minute to make this decision. Do you know how difficult it is to prepare a 5-year-old for surgery, only to have to turn around and tell her she's "too much of a risk"? It's heartbreaking and completely avoidable. If the staff had been diligent in reviewing her case sooner, we wouldn't have had to endure this stress and disappointment. Families deserve better communication and respect. Look at your cases ahead of time and inform parents promptly. This kind of last-minute decision-making is unprofessional in every way.

Got my son in same day. Doctors were very nice and staff are very friendly. The surgery scheduler…read morewas very sweet and helped us get in sooner my poor guy had a piece of foam ball stuck up his nose. Thanks again

Hint: If you do go, you can make the appointment online and save some time and your place in line…read more The clinic sign-in program (onsite) told us it would be a 40 minute wait when we checked in. Actually closer to 90 total. When I tried to present my insurance card to the screener, she (very nicely) said to just wait and the NP would take that info. 45 minutes later, I get a text saying to be ready within 30 minutes or we will lose our place in line. I go back inside the store ... and wait another 45 minutes. In fairness to the staff, these automated timing systems suck for everybody involved. We get called in, and ... they don't accept this flavor of Florida Medicaid ("It's one of the few that we don't."). She made a call to a nearby clinic, who, after a few minutes of chit chat ... also doesn't accept Sunshine Health, but will see us as a courtesy for $35. (Man, I miss Germany). (I guess I called the same clinic later, because I got the same response and the same rate ... in 30 seconds.) Glad the kid only had a moderate issue, and wasn't miserable the whole wasted time. Speaking of wasted time, would it kill y'all to put in guest wifi?

Made an appointment at 11am to see a provider. We got there about 15 minutes early and checked in…read more There were two names before mine. We waited for 30 minutes and they took one person, which means we had one person before us. We waited another 10 minutes and realized there was no way they would see us before lunch. We were also concerned because everyone waiting was not wearing a mask and coughing without covering their mouth...even the pharmacist. We cancelled our appointment and went to buy something from the store and there was no employee at the register. The self-checkout was also super slow and had no receipt paper. NEVER coming here again!!!

Staff was friendly and welcoming. NP ended up seeing my husband and she was efficient and…read moreinformative. Overall great location.

Was taken in within minutes of arrival. The receptionist was kind, understanding and exceptionally…read morehelpful. Having quality care in record time saved our vacation.

I had a colonoscopy done at 14547 Bruce B. Downs Blvd. with Dr. David Heiman. The clinic was fine…read moreto me. It was clean and efficient. I was practically in and out. I liked that Dr. Heiman found no issues. LOL Nevertheless, my experience at this location was very positive, and I would do it again.

In the last 2 weeks one of the patient's bathrooms in the waiting area is out of order. Last week…read moreit was the men's bathroom and today it is the women's. When we arrived today for our 6:00 AM appointment we were asked to wait to check in...while the receptionist finished applying her makeup. I guess she slept in today‍