I recently gave birth here 12/29/25! after being induced, and I truly cannot say enough good things…read moreabout my experience from start to finish. Labor and delivery was an emotional and intense process, but the nurses made me feel supported, safe, and genuinely cared for every step of the way. My nighttime labor and delivery nurse, Kasey, was absolutely amazing. She was calm, attentive, compassionate, and exactly the kind of nurse you want by your side during such a vulnerable time. During the day, Julie took over and was just as incredible kind, reassuring, and always checking in to make sure I was comfortable and understood everything that was happening. Postpartum care was just as wonderful. The nurses went above and beyond to help me recover and feel confident as a new mom. They never made me feel rushed or like a burden and always took the time to answer questions and offer support. This was such a positive and memorable experience, and I'm so grateful to the labor, delivery, and postpartum teams especially Kasey and Julie for making such a big moment in my life feel so safe and supported. I would absolutely recommend this hospital to anyone preparing to give birth. After my son was born and got moved to postpartum Kasey even came up to check on us and see my son and my nursery nurses Kelly and Lauren were just as Amazing and made sure we were understood and heard when needed

I was in the ER on Sunday due to breathing issues and everyone from the front desk to the back were…read moregreat! Julie Holden is amazing and she's always so kind and so amazing at what she does! Nadia was very kind and they made my visit very pleasant!

Awesome experience.. AMAZING staff, nurses genuinely friendly and well versed in their role. They…read morevalue your time and get you in and out. The whole process from setting appointment to procedure was effortless. Dr Keduka was professional and courteous. Great for first colonoscopy!

I had my upper endoscopy done here and I was very happy with the service. They took really good…read morecare of me and were extremely attentive and helpful. The nurses were all sweet and the doctor was friendly too. I would highly recommend this place.

My second experience with them this year. I was nervous about going on the weekend, thinking the…read moreservice wouldn't be as good. I was pleasantly surprised! Short wait (I signed up through my Baylor portal before my appointment). Very thorough and knowledgeable of what was going on. So glad they are nearby!

Please beware of the medical malpractice you may be subjected to by Dr. Folake Familusi…read more In August of 2025, I was prescribed Levofloxacin as a second option to treat a mild UTI. I was not informed of the risks associated with this medication, I was not advised to take precaution or to even communicate with my doctor if side effects occurred. I was not supervised for the 3 days I took Levofloxacin. Baylor Urgent Care in Mesquite did not check in on me. I experienced 3 days of insomnia, tendon pain which caused me to injure my wrist from listing up clothes, constant diarrhea. I also experienced hallucinations and extreme anxiety- anxiety that lingered for months. The effects of Levofloxacin caused a huge toll on my life, as the antibiotic resistance it caused made me the constant struggle to be cured from the UTI, due to being constantly switched from different antibiotics. It also caused me to not be able to walk for weeks from the pain in my leg's tendons, resulting in me having to quit my job. I also spent a lot of money on doctor's visits, medications, ER visits, therapy visits and even an ambulance, due to being prescribed such a harsh antibiotic without any warning. The effects of Levofloxacin also caused a huge strain on my mental health, after instantly giving me symptoms of anxiety once I started taking it. These symptoms lasted months and consisted in doctor visits, crisis hotline calls, and medication to repair the effects it gave me such as suicidal ideations, panic attacks, constant anxiety attacks, nightmares, and memory disruption. The lack of care from the provider who prescribed me Levofloxacin during the 2 minutes she took to see me, without warning nor informing me of risks, was completely negligent and caused a lot of damage onto me and my health.

The recovery room was awesome. The nurse took good care of me and answered every question that I…read moreneeded answered. She was so sweet and caring. I wish I could've got her name, but I was so groggy. The prep nurse getting me ready for surgery was nice but could tell she was tired of her job. She asked to get my son to come in and it took forever. I think she forgot. I finally had to push the nurse button and ask her to get my son. Surgery room was very nice and the people in there were very kind and understanding and patient.

I would got to a vet before I ever returned to this place. I arrived in the ER with super high…read moreblood pressure. I was left alone with no way to call a nurse. I had to pee so bad I could hardly hold it. When I ASKED a young nurse who was busy talking to a young man for assistance to go to the bathroom they god mad. I had to walk to the bathroom on my own with a bp 214 over 110. Then the nurse assigned to me got angry at me for getting up. I am already there for a heart condition and I have to deal with nasty attitudes from nurses that clearly hated their jobs. They kept me overnight which turned into a complete mess. I had critical medication I was on and they gave me the wrong dosages at the wrong times. I am in my 70s and have had 21 surgeries. This was the worst ER I was ever in. I also was a combat medic the military and not oblivious to the challenges they face. I will never return to a Baylor Scott facility under any circumstances. Also the rooms were smelly, looked very dirty and housekeeping lacking. My room had a hazardous wate container thst was overflowing. When the doctor got there, who was quite professional and proper the nurses changed like a light switch. Pretending to suddenly care for my comfort and needs. It was disgusting just bow blatantly they did as little as possible when not supervised. Flirting with the young medic was more important.

I'm just glad I wasn't dying, why go to the er and wait for 4 hours, only cause my doctor wasn't…read morein, I'm in so much pain, cant breath, and their care is effortles, I'm still here, been here 4 hours, don't want to leave and go else where to wait. this hospital is trash, it feels like someone is squeezing my heart, I have to vomit. they get all this info and take this long to see me, guess I should have been shot!

The doctors are great but they have a receptionist name torri that is always rude when she checks…read morein my son. All the other receptionist are more nicer and professional. So if you decide to come here try to avoid her.

The quality of this hospital is very poor . My experience here is the most worst of all hospitals I…read morehave ever been to. Nurses are very rude and not helpful at all . They type of care here is poor as well and not to much care for patients. This hospital is not recommended at all

My mother had a severe stroke and was on a ventilator machine for over a month at Baylor Hospital…read more We went to Mesquite Specialty Hospital after we were told they had done what they could do. Thank God Mesquite Specialty was able to get her off the ventilator and get the tube out of her neck. She started to work with the rehab folks and got the feeding tube out also. After a month there she finally made it back home. They even checked up on her while at home which i appreciate that a lot. At least some people still care.

Long time customer. I'm the type wanting to get well, simple as that. After n* doctors where I (and…read morethe insurance) clearly were being used and taken advantage of, tired of that, its so frustrating not to mention the lack of confidence. On Vital, several issues taken care of and over for good, THX a lot ! I like the approach, this is my problem, and then thats taken care of ! Of course we all have preferred personalities and here I like couple of doctors, so pretty much always getting who I want and things done straight forward. I would highly recommend !

Don't come to this establishmen. The management is horrible, everything is all over the place and…read morethey're always understaffed the waiting time is 2+ hours for a patient that has an appointment which is crazy. Shout out to the MA's that keep dealing with that old lady

Came in to take 2 drug test, lobby had a quite a bit of people in it.. but everytime they would…read morecall another patient to the back, they stop and share posts on their phone literally everytime they would call another patient. Room got extremely loud with peoples conversations & music.. the receptionist was just sitting and talking about things on his "bucket list" while singing at the same time to the song playing in the background. Other employees leaning over the desk having conversations looking like they don't want to call new patients.. not very professional here, not thorough with their work.. ANY OF THEM ARE NOT FOCUSED AND DRIVEN TO CARE. You can literally see them laughing and bending over the counter

I've easily watched all these chairs empty out twice. The lady tells me there is two ahead of me…read moreand easily 8 people went back before me. This system needs real work or maybe just be candid and don't lie.