My family and I have lived at Wellington Ridge for almost 8 1/2 years to date and I would strongly recommend YOU NEVER MOVE THERE. LAST MONTH, December 2014 our family almost were evicted through erroneous, unfair, unjust practices by the management team to include the manager on duty, Caroline Gerard, and her assistants Tiffany and Balencia. The office personnel have no regards for the loyalty of their residents and are dishonest and unscrupulous women who have no problem misleading, cheating, breaching confident information and downright stealing. This has been a total nightmare but I will take a stand to testify under oath that they violated my lease, lied about timelines of messages, gave personal information to a ghetto resident above me who in turn threatened me with terroristic threats as well as key scratched my car 2xs, after I placed literally dozens of messages with their own answering service and the local police officer concerning domestic violence, fighting, loud parties, loitering, threats against me personally. Subsequently, I asked to be allowed to break my lease. Well, the manager Caroline Gerard played a game for over 3 weeks and dragged the answer out, supposedly awaiting a answer back from her corporate leader Twala Carey. I left at least ten extensive voice mails on this corporate no. and to date have not received a message back from this top boss with no call back EVER. Instead they dragged this into the following month, to December 5th, where they then imposed double rent, 2 garage fees, 2 months for washer and dryer, 2 months for cable, late fees, court fees, administrative fees bringing our total to almost $2,500 to be paid two weeks before Christmas. All of this happened, even though I was asking to be released from the lease in the first week of November and all of this could have been avoided if they were just honest and gave me the full information about my rights under this lease. In this state, apparently, it doesn't matter if you show up with police reports (which I had records from 911 for over dozens of calls), the judge is still going to rule in the favor of the plaintiff (which is the landlord), AND they knew that but one of the agent has a personal relationship with the tenant upstairs. The lease was violated and this family should have been asked to leave. The fact of the matter is the resident up stairs is friends with one of the leasing agents, and so Wellington Ridge protected a women who had broken the law of several occasions and this management team allowed my very safety and my property to in harms way. And then when we went to pay the rent Caroline tried to trump up more late fees on what was already a judgement by the judge. Seriously, she really is a crook and will do anything to get money....you do not want to trust these people...Caroline, Balencia and Tiffany only allegiance is to getting money for this property, which includes their bonuses on many occasions and never for what is right or just for the tenant. So many neighbors have come and gone because of the unrighteous, vicious way Caroline Gerard treats her residents, always trying to trump up unjust fees.
When they show the property they lie about the utility bills, and the amenities...the fitness equipment is always broken, the car wash hasn't worked in 3 years and the computers in the computer room are all jokes. Save your money, move to a house, or anywhere but you will not be treated well! We stayed so long because we cared for an Alzheimer's patient who was in hospice, totally disabled, non-ambulatory, blind, and elderly...but we were never offered an handicapped apartment in the 5 years she was in hospice. The maintenance guys do generally decent job...but they really don't have a voice to be heard. read more