WOW! Reading the comments brings me back with my mom was…read morethere a few yrs back, at first when we entered the place I was like: Wow! this is like the Ritz Carlton of Rehabs! the building and grounds were really nice... but then reality hit! Here are some of the things that happened: Staff just didn't care, from nurses to those amazing lady aids, 99% were like that. They would leave my mom in her room the whole morning with windows closed if I didn't come by and check on her. Then she would missed her PT appointment until the next morning... and so on. So what was the point in being there?? They would leave her in her regular clothes until close to 10pm and if I wasn't there until the next morning. You had to be on top of them with meds.... or they would not give them to her. One time the ambulance had to come and take my mom to the ER because the feeding tube had felt, so they said...but I was pretty sure while changing her and being rough they pulled it....BUT NEVER CALLED ME to tell me what was going on!!! Until I happened to call and found out where my mom was!!!! and this are a few things that I now remember. After the first night I would stay with my mom until 11pm when she was set to go to sleep and I would come back the next morning around 830am/9am to make sure somebody would come and get her ready for PT on time. I would leave her for 2 hrs and quickly come back and check on her thru our the day/nt. They didn't like me being there so much BUT I didn't care! I was my mom's voice! or I knew this was not going to go well. PT was great! that I have to say. Thank God for them, they did their best to help her. (hopefully they are still good!!!) I could go on and on...but I think this is good for now and you will get the big picture. My advise: Never leave your love ones alone and if you do... come in an out. If you are far.... I feel bad for your love ones.

I was there when it was Nuvista for back surgery rehabilitation fortunately I had amnesia for three…read moreweeks and when I awoke I was fortunately on the second floor. therapy was good but although it's beautifully decorated the service was sorely lacking. The second time I had a hip implant. I was delivered there late evening and felt I had entered hells cauldron. 4 women handled me roughly and when I screamed for pain they threatened me with a fist. I was afraid. My stay there was equivalent to a 0 from 1-10 sanetary care was deplorable. food was mediocre. general atmosphere intimidating.

Nice and friendly people, friendly staff This sucks food…read moreI live there as an assisted living home. The people are nice that run it very friendly is clean The food sucks.

I currently have a relative there. She was there initially in September for a month and a half and…read morethen was able to come home. Back then it was lovely with pretty good food, and ice cream parlor and soda. May not seem a lot to some of you, but it made the residence very happy. She also had a very nice room and the staff were (still are) great. Now there is new Ownership and boy has it changed. I am a retired Director of Nursing and worked at an Assisted Living facility for awhile. It was a good place with caring owners. It is incredibly apparent that he is not kind OR caring. He is obviously only in it for the money. He should be ashamed of himself. He got rid of the food and replaced it with some cheap alternative. I don't consider a couple of meatballs on a hamburger bun as palatable or nutritious. He doesn't care!! I'll bet you good money he wouldn't eat it! I was able to take a look at it at dinner time and it honestly looks awful. Apparently he has more than one of these Assisted-Living facilities and continues to open more. Doesn't he have enough enough money? I'd love to know where I could make a complaint. My advice is to go somewhere else and really check out the place. Find out where they get their food and how they're preparing it. Ask the residence there if they are happy. Do your homework. Good luck.

Absolutely do NOT trust your loved ones with Elegance Memory Care. Zero stars…read more We had a horrible experience with this facility while my grandmother was there, and I would never recommend it to another family. Despite being sold a polished image and promises of excellent care, the reality was heartbreaking and neglectful. My grandmother was supposed to be on multiple anxiety medications, but the staff consistently neglected to administer them. She had very clear care instructions--like cutting up her food because she could no longer do it herself--but they ignored this too. She was often served entire pieces of chicken or ravioli, which she ended up eating with her hands. Despite repeated requests and documentation, they refused to follow these basic instructions. Over the course of a year, they went through at least four or five activity directors. There was no consistency, and the activities were virtually nonexistent--just the occasional bingo game or YouTube video. It was clear the staff were doing the bare minimum, if that. Worse yet, there were serious hygiene and safety concerns. My grandmother would often be left to sit in soiled diapers for hours. You had to go find someone and beg them to change her. She was a poor sleeper, and we discovered--after having to install cameras--that they were putting her to bed far too early and not checking on her at all during the night. Though we were told they do two-hour checks, this was a lie. On many nights, she would go to bed at 9 PM and wouldn't be checked on until 7 AM. During that time, she was left to wander her room unsupervised, leading to multiple falls over just a couple of months. The facility constantly smelled like urine. The staff spoke mainly in Creole and were often rude or dismissive. Only one or two people genuinely seemed to care--but they were clearly overwhelmed and couldn't manage the 30+ residents on their own. We were also told cameras were not allowed, which is not true unless it's a shared room. Don't let them bully you--know your rights. Since moving my grandmother out of this facility, her care has improved dramatically. Her new home has a psychologist on staff who immediately identified the need for anxiety medication. She now sleeps better, is calmer, is helped with eating and hygiene, and is actually checked on throughout the night. The contrast in care is staggering. Management at Elegance was unresponsive and dismissive. We asked repeatedly for help--simple things like ordering nightlights or bed alarms--and they would either ignore us or disable them. Do not be fooled by the nice appearance of this place. They will promise you everything and deliver nothing. Your loved one deserves better. Ours finally got it--just not at Elegance.

My family members collectively got together to search for an Assisted Living/Memory Care facility…read morefor our brother. Over the past few years, as his health issues continued to decline, we felt it was time that he could no longer live alone. We spent days and weeks tirelessly visiting multiple facilities from North Palm Beach to Boynton Beach in order to find what we felt would offer the best care for our brother. After completing all of the visitations to other facilities, we chose Elegance Senior Living and here is why. From the moment we walked into Elegance we were greeted as if we were family. Jennifer, the Marketing Director, was of course our first contact with any of the staff. Never at any time did we feel pressured by her or treated like just another number as we did from some of the other facilities we visited. We actually visited Elegance three times before making the final decision, including bringing our brother along for an evaluation and to get his feelings about what was to be his new home. After our third visit we knew it was going to be a perfect fit for our brother. We met with Jennifer and Elcuby, Executive Director, who helped making our brother feel right at home. It was encouraging to witness the time and care they afforded us to help with a seamless transition. Veterans also get special treatment at Elegance. Our brother is a Veteran who served 23 years In the Navy. He has been diagnosed with legal blindness and has had multiple surgeries including recent triple bypass heart surgery and also suffers from dementia. While addressing our concerns with other facilities about his multiple conditions, we received the best answers on a plan for our brother from Elegance. He is now living at Elegance and is the happiest we have seen him in years. All of the staff already love him, and he is feeling right at home. I would also like to acknowledge the Nursing Staff and Nurses Aids who are extremely gentle in caring for our brother. If you are considering placing a loved one in this type of facility, look no further.

I would like to compliment and thank Keisha, a wonderful and caring aid at The Arbor memory care in…read moreLake Worth. Keisha watches over my mom during the day. She encourages my mom to participate in several activities during the day. She keeps her on schedule for her meals. Keisha will keep my mom company when my mom is asking about one of her kids and we aren't there. She really cares for all the residents as if they are family. This attitude permeates the memory care center under the wonderful leadership of Alison Liquori. She is calm, caring, and always responsive to residents and families needs. My mom will be 100 this fall and her family is thankful that she is at The Arbor memory care facility.

From the owner: The Arbor at Lake Worth offers luxury assisted living and memory care in Lake Worth, FL in the…read moreheart of Palm Beach County. Modern conveniences are wrapped in a resort-like setting where our staff truly cares for each and every resident.

As far as rehabs go, this is not the worst I've seen. I've only had a parent in three and this is…read morethe best of the three but it's still not great. To begin with, they all seem very understaffed so it's hard to expect the employees to do more. BUT - it should be expected that they respond more quickly to patient needs - - and they don't. My father was in there for just under 2 weeks until I finally insisted that he be transferred to a hospital - - he went in due to extreme weakness but while he was there, he had an abscess that burst (not their fault - just the timing) and he actually had e.coli. At the time we didn't know what it was so they did call in infectious disease. He was put on medication and they did take samples BUT they rarely changed or checked his bandages which were constantly soaked from drainage. A family member was with him almost all day and we had to beg the nurse to come in and look at him - and change the bandages. According to my dad the food was terrible. The room was definitely more spacious than the other two places and the overall look of the place was MUCH nicer than the others. While I think the care wasn't good - it was still better than the other two and they took my dad's insurance. If you must send your loved one to Luxe (or to any other facility) it's best if you can be there too in order to advocate for them. Left alone they will likely be just that - left alone.

Nurses do not provide attention whatsoever and have ignored the needs and demands of patients for…read morehours on end. Additionally, test results are given hours after they are received by the nurse if they are around since there is usually only 3 nurses the entire floor. This place is 1 star for a reason it sucks and should be avoided if possible.

If you want a real genuine person and place for residents suffering from memory loss and dementia…read more Call Summer Halstead at Pacifica Palm Beach Memory Care .. she genuinely cares and takes the time to talk about what to expect in cost and care and most important how to transition your loved one from home to community Call summer today you will be pleased

This place is a disaster . The care there is lacking . My mom fell outside and nobody noticed for…read morehalf an hour.My question is why a memory care unit does not have outside cameras especially since no one is supervised . My family was not even notified when she was sent to emergency room . Lets think about this ...93 alone , forgetful and in emergency room . She could have wandered out and got lost. Medications ... Narcotic not given for 5 days until error noticed by a weekend nurse . 15 doses not given. Activities . We were told about outings and private bus and trips to the beach . Well that was a great bs sales pitch . The only good thing is that mom is able to sit outside because most places are lock down . Why dont I change places ? At this point based on moms age and memory I am afraid to change her daily pattern and add to the confusion . Buyer beware .

It deeply saddens me that today is the last day for Harold D. I would like to thank him for his…read morededication to the Memory Care Community. I met Harold in August when unfortunately we made the hard decision to place Titi Emma in Royal Palm Inspired Living Royal Palm Beach. It's always hard when such a decision has to be made. Once here we all had a transition period, but with lots of communication with him and other staff members we've all adjusted together. Harold's dedication, compassion, positive outlook, willingness to go the extra mile will be a great lost to the Community. The word Integrity is rarely used, and Harold has much of this. Thank you again Harold Dean and your staff for all the hard work and dedication. A great leader is hard to fine. I will miss our little chats and wish you the very best. Nilda Ramos-Cole, George Cole,Elise Marullo and Emma Ruiz.

I was there visiting my girlfriends mother. They have 2 CNA's for 30 memory care patients. I know…read morethat's within the law but she is paying a lot of money So I sat down for dinner, and there's a there's this lovely menu. But everyone at the table was served the same thing, and the waitress never asked anybody what they might want. When they did they where ignored.

This building and the offices inside are impressive, with pleasing decor inside, a chandelier in…read morethe opening lobby, and a huge fish tank behind the reception desk. I accompanied my friend, who wants to be proactive about aging, memory, and possibility of disease. We didn't wait very long after checking in, and we were escorted to a private office of one of their staff members, who was very informative, with a calming, patient, and kind manner. She explained the process to us, had us sign multiple forms, and answered all of our questions. Not sure how often we will be returning while we wait for test results. p.s. Would love a water tank in the waiting area!

We attended a lecture with 20+ others with several medical folks speaking; but one from this place…read moresaid fill out the card, they will call you, make an appt. and come get a FREE blood draw to see if you need to do further testing. No mention that you had to come first for 1-1/2 hour interview, then come back ANOTHER day which is another 30mi round trip, for the actual blood draw. If you don't need the trial, why do that process backwards? You may not be a risk and it was supposed to show if something to worry about in 10-15 years. Woman on the phone said they want to know what doctor, what insurance, etc. WHY if it is FREE? does not match what we were told when asking questions how this place works and she hung up. Disappointed this is not at all what we expected. Nothing ever as easy as they make it sound .

My grandma has been living at this ALF for a few years now and my family and I are so glad we found…read morea place that feels like home for her. The staff is amazing and truly care about the residents. The place is always clean and we are so happy with the way they handled things when Covid hit. Thank you thank you, thank you! We appreciate all that you do for her!

All the staff and nurses are so warm and loving. The facility is spotless and well cared for. The…read moreresidents get individual attention. They treat our mother like their own family. The meals are wonderful and nutritious the residents all eat together at a family dinner table. It the next best thing to being in their own home. After scouring Palm Beach county for the best place for her, we feel so blessed to have found this place for our mom.

From the owner: Wellington Elder Care is a Home-Like enviroment place located in the heart of Wellington.Fl. We…read moreoffer 24 hr care to seniors. Please refer to our website for more details.