I have gotten great service on the times I visited. I arrived on time for my appointments and…read morechecked in to one of the 3 waiting machines. Once checked in, I must inform one of the reps. They answered all the questions I have had. On the visits I have made here, I did not have to wait for more than 10 minutes in the lobby area. When it is time to leave, you exit out a different door than the one you came in. You do have to check out with someone, and they can let you know what the next steps are (based on whatever notes your doctor provided). If there is no next step that is immediate, they will share that and then you are on your way. Note: The lobby area has many seats, magazines to read, and a television to watch.

I've been a patient for over 6-years. I like the doctors. But trying to make an appointment is…read moreincredibly bad. You call and they place you on hold for over 25-30 minutes. Not sometimes... every time. Then when the front desk picks up, they are rude. I plan to switch to another office because I can't tolerate it anymore.

I love my cardiologist at this practice. Very competent, easy to deal with, direct and clear…read morespeaking. That's why three stars. But the attitudes of the staff people in Olney are hit and miss. I went in for a regular check up a couple of weeks ago and the front desk fellow and the nurse could not have been nicer. They have been there for a while and they seem to like their work. Went in for a test recently and instead of Dr Jekyll this time i got Mr Hyde. What a difference. The girl at the desk was almost nonverbal. 'Abrupt' would be a compliment in her case. At one point i literally got a grunt in response to a question. No lie. She grunted at me! But it turns out she was the highlight of my visit. The woman that administered the tests was indifferent at best to her job and me. It was so awkward being in the room with her i could not wait for it to end. She was also nonverbal except to give monotone instructions and refused any other interaction beyond her job. I was already nervous enough. I don't expect her to read me bedtime stories and rub my feet but good Lord, TRY just a little compassion for your patients. These people do not realize WE DON'T WANT TO BE THERE ANY MORE THAN THEY DO. PROBABLY A LOT LESS. After all, we are there due to a heart condition not a damn pedicure. We HAVE to be there. So please, lose the 'tude and let's get on with our, hopefully, long lives!

I second the previous review. This place is a money mill and is frankly dangerous. I went to…read moretheir Rockville office expecting a regular stress test and found they were only doing the more expensive nuclear test. A one hour test involved 4 hours of waiting. To top it off, they are not following even the most basic standards of treadmill safety. At the end of the test, the technician turned the speed up past the point I could keep up. I told her it was too fast, but she didn't make any adjustments and I was thrown off the back of the treadmill, spraining my knee and shoulder, requiring a trip to the Urgent Care center.

Scheduled an appointment for pre-op EKG. I was told when arriving, not when scheduling, that I…read morewould have to pay out of pocket since I'm not an existing patient, and only existing patients can use their insurance. Wasted my time away from work for this, and now have to schedule another appointment with someone else, taking off more time. The receptionist was nice enough. seems like slimy business practices from this doctor/practice. Avoid!

I loved loved loved this practice until my cardiologist retired. Not knowing the protocol I was…read moresurprised and a little perturbed to learn of his retirement and that I was to ask for a specific doctor at next call. When I do call their is no mention of said specific doctor. What is more irritating than not and this is with most health professionals that I have seen with the exception to my dentist, they give impossible hours. Hello I work during business hours so that I can have insurance to go the doctor. So when your earliest appointment is 9 and my other two options are 11 or 1, the cost benefits analysis for me to take off a half day for a 15-30 min appointment is pointless. So much for preventative medicine. I pray that I can maintain and not have to resort to the ER.

During this COVID time when I gave up on my primary care, I decided to go a different route. I…read morestumbled across WINM. Made and apportionment. I had an appointment with the head doctor, Victoria Goldstein. Her beside manner was awesome. She was so patient and listened to everything I had to say. She was prompt thorough and old school. Just the way, I like it. Her physical was completely different that your typical office visit with you medical doctors. I believe she is playing a major role in healing process during then time. I'd recommend her to anyone. Great experience and warm welcoming environment! You won't be disappointed at all.

I had been struggling with so many health problems and had given up that I ll ever find a cure for…read moremy situation. Years of going to so many doctors, and still nothing is working. Until, I came across the Washington Institute website, and thought to my self this is my last resort. I was so impressed by the first call I got from Dr. Victoria Goldsten in response to my email, and even more impressed when I got to meet her in person for my first visit. She is extremely knowledgeable, very professional and above all listens and is passionate about everything she does. Ever since then I have been treated with homeopathic remedies and lymph drainage, and I am a changed person. Not only does Dr Victoria have this thorough natural exam but also all the homeopathic remedies helped heal my body and improved my wellbeing. I am beyond grateful. I have been on the right track towards healing with a trusted professional Doctor of Homeopathy - how knows exactly what works best for you.

The best bedside manner, always accommodating. Dr. O'Brian goes out of his way to make you…read morecomfortable. I have a broken wrist and could not get my wedding band off because of the swelling. They were going to have to cut/saw it off, he took at least 10 to 15 minutes with soap and finally was able to save my ring and get it off my swollen knuckle. The staff @ his offices are also extremely caring and considerate. Such a difference from the doctors who speak & type on their computers more than they talk to their patients. Dr. I'Brian never once used a computer. You feel like he is treating you as a human being & not a number. I highly recommend this practice to anyone who needs help with rehab or a broken bone. I give them ten (10) stars Oops spelled Dr. Dennis O'Brien name wrong. Soooooo sorry

As a professional performer, I was devastated to learn that I had a potentially career ending…read moreshoulder injury five years ago. I saw three orthopedic surgeons and wasn't impressed with their cavalier attitudes toward surgery or their dismissiveness about my concerns. I wanted a doctor who was conservative and not quick to pull out the knife when a Theraband would do. I was so reassured by Dr. O'Brien's thoughtful approach and expert skill as a surgeon. I was performing again with full range of motion after a few months post-surgery and still performing five years later.