Completely disorganized, a home we were going to purchase sustained water damage while we were in…read morecontract, we were assured the repairs would be complete before the closing, the day before the closing on our sale, and this purchase we get a call at 4:15 pm from Stephanie Patton the listing agent saying the repair work hadn't even begun, she totally dropped the ball, wasn't on top of the situation and as a result cost us close to $10,000.00 in fees and losses. Stay away from this place, I've never been double talked to death as much as I had with them!

We used Tammy LaBarbara from the Lagrange office and she was amazing. From the beginning to the…read moreend, she made the transaction smooth. It was a difficult transaction, but she knew all the ins and outs of real estate and made sure the deal closed. She is smart, honest, hardworking, and goes above and beyond to make sure you get the house you want! I highly recommend Tammy!

We had a very bad experience with Susan Perry and Katherine Jennings at the Millbrook office of…read moreHoulihan Lawrence. We hired Susan to sell our weekend home. We felt we were engaging a high-end real estate agency that could best promote our home. In May, we did get an accepted offer on the house but way under asking. Susan was not able to get the buyers to come up much at all on their price. Very soon after, we returned to our home to find that some furniture had been taken--a completely made king sized bed (pillows, mattress, blanket, etc) along with some distinctive children's furniture. No valuables (a new TV or other electronics) were taken. No locks were damaged or windows broken--someone had walked right in. We think the furniture was taken by a real estate agent to stage another house. When we spoke to our housekeeper, she told us that Susan has regularly left the house unlocked. When we checked the pool house, we found the key sitting in the lock. The house was then going into contract so we asked to Susan forgo a token amount of money from her hefty commission to cover the cost of the missing bed--the children's furniture was one-of-a-kind pieces and can't be replaced. But instead she had her manager--Katherine Jennings--send us a threatening letter saying that Susan could tell the buyers to back out of the deal unless we signed giving her the full commission. A direct quote from her email: "the buyers will walk away from the sale should the contract not be signed today." So the real estate agency we had hired to represent us not only left our home unprotected but were threatening to tank the deal altogether unless we agreed to the sale. If you decide to contract with the Millbrook office of Houlihan Lawrence to sell your home, you cannot be sure you are leaving your house in safe hands nor can you be sure they are working on your behalf. Selling your house is an emotional as well as a financial decision. I regret that we allowed ourselves to be wowed by the Houlihan Lawrence name and fancy website. Our final interactions with Katherine and Susan have left us angry and sad. Our final memories of being in our home will be of having our children's furniture taken and then being threatened by the real estate agents that were supposed to be representing us. Now, the only recourse I have are online reviews in the hopes that others will be able to avoid finding themselves in our situation.

We purchased a second home in Copak, NY in November, 2016. Susan Spivak of Houlihan Lawrence was…read morethe listing agent. She was very attentive and sensitive to our needs. She was able to manage representing the seller as well as ourselves as buyers. She has wonderful interpersonal skills and has a wealth of knowledge regarding rural properties. Kathleen Schell

Angela and her team are bar none! They educate their clients and provide a smooth and seamless…read moreprocess for their buyers and agents they work with.

We chose Primelending as our mortgage company. Working with Angela was a pleasure. As a first time…read morehome buyer My wife and I were clueless to the steps but Angela was always there to guide me. Everything was done online along with all major paperwork which was very convenient during the pandemic. Anytime I reached out to Angela via email she had a response for me with in two hours or less. I bet I had a bunch of silly questions during the process but she answered them all. Let me back track a bit I originally started the mortgage process with someone else from a different loan company who ended up being unprofessional and just told you what you wanted to hear but produce other results. Angela was referred to me so I reached out and I commend her professionalism, she immediately got the ball rolling and started making the process happen for us. She also got us a great interest rate which is definitely a plus in today's market. At closing all paper work were completed correctly and even the people involved during closing had nothing but great things to say and how thorough she was with all paperwork. I now wonder why people say this process to be dreadful because it was quite opposite for us.

When looking to buy a house in Kingston last year, I really lucked out, by first meeting with a…read morebroker from another firm, and then by connecting with Sabrina Puppolo of Coldwell Banker Village Green. The first realtor was pleasant enough, but did not have much expertise, nor was he very attentive or responsive. This prepared me for meeting Sabrina, who was completely different. She listened carefully, accurately grasped what I was looking for, and able to afford, before showing me a number of properties. In each one, Sabrina offered a detailed and knowledgeable assessment of the characteristics of the house and its location, and its likely maintenance and repair issues. She demonstrated a deep understanding of area property trends, commenting on the length of time properties were on the market, their asking price, and what the owner would be likely to accept as an offer. It quickly became obvious to me that her ability to assess properties was an invaluable asset for my search. In addition to the houses on her list, I asked her to set up a showing of a house that I found myself, as it was being sold directly by the owner, and she did. Sabrina recommended that I put in an offer, stating it was the best of the properties we had seen. Even though I had found the house, and it was not one of the properties she was personally representing, so I technically did not owe her commission, I volunteered to pay her full commission anyway, acknowledging the value of her insights and guidance. Sabrina followed up with guidance on every next step of the purchase process, and was unfailingly prompt, pleasant, professional and thorough. I highly recommend Sabrina to anyone looking to purchase property in the Kingston area!

What-an-experience! My wife and I decided to sell our home and went with Gloria Luciano as our Real…read moreEstate Agent as the best fit candidate, and whao what a right choice it was. Not only did she manage to sell our home for more than my next door neighbor, but was able to negotiate with the buyers for LESS credit at closing the table, all while the buyers kept pushing for way more unreasonably. She helped with clean out resources, and other networks. Whenever we needed anything in the process, she was there to help and that was by far an outstanding unique quality of hers compared to others that prolong or put a dead end to real estate goals in todays horrible market. She was easy to work with, a professional in her field, adaptive, and an effective communicator. We totally recommend Gloria Luciano for any real estate needs, buy, sell, or rent. Thank you so much for your help! It was a pleasure for us to work with you.

Helen, was very professional and really knows everything there is to know about real estate. She…read morehelped us find a rental in 2014 and then helped us build our forever home in 2018. She is a wonderful human being and my family and I became friends with her because she is so genuine. We treasure Helen and highly highly recommend her and her company. She knew every answer for every step of our building process. She had our best interests from renting to building our home.

We wanted to share the terrible experience we had with Helen Schweitzer Realty LLC. Our intent is…read moreto help other consumers avoid the stress and anxiety dealing with the owner of this company has caused our family. In good faith we signed a 6 month contract with Mrs. Schweitzer in the hopes that she would help us sell our home for a fair price in a reasonable amount of time. During this time period Mrs. Schweitzer was extremely condescending and rude to us as clients and was putting unnecessary pressure on us to sell for well below market value. Also, during this time, one of our neighbors was reported to the local town authorities for building violations that he claims happened as soon as the 'for sale' sign went up on our property, said neighbor had to tear down two structures on his property which cost him thousands of dollars...interesting coincidence since we have been living here for 9 years and never had any issues with the structures on his property and would have never reported that to anyone. We mind our own business. This experience has left us in a much stressed state as we feel emotionally abused by this realtor. I don't recommend anyone use this company for their real estate needs. Thank you.

Jeoff Devore provided Great Service. I would recommend him! He was responsive and provided thorough…read morecomparisons & was knowledgeable about Hudson Valley.

Let me start out by saying this was a nightmare We were the…read morebuyers of a home that this subhuman agent (Judith "Judy" Albert) was selling. From the minute we placed an offer on this home it was a disastrous experience. Even my agent questioned her motive and behavior. She treated us like we were animals. Unrealistic behavior and unprofessional at its best. It was mind blowing on how much this agent was incompetent and reckless. I will start a formal complaint today with the NY State department of licensure to have disciplinary action taken on her.

Kristie helped me both sell and purchase a home. I cant say enough good things about the…read moreexperience. She went above and beyond what an agent should have to do to help me not once, but several times and always with a smile on her face. Thank you !

We were relocating due to a job transfer, and needed an agent who was knowledgeable and able to get…read moremoving at a moment's notice. Kristie was the right choice; she was there for us every step of the way, and I would recommend her to anyone, buying or selling. Her communication skills were top-notch, and her abilities to find exactly what we needed were almost too good to be true. Do yourself a favor and hire her!