We needed extra space as we're selling and downsizing now that children are grown and gone? So…read moreanything we can live without until we can move in when our new house which is still being built will be ready? Rene whom was very nice and personable walked me thru it all including how to open the gate to get in? and with Rene's help I found a proper size space for us! So we can now start to make our present abode look empty for our realtors and client walk-thru's and still leave enough for a lived in look? And the best part is the convenient location on NE 134th just off I-5 which is about half-way between the old and the new digs! ''Thank you''

the facility in Vancouver, wa was great. Clean , Staff professional and friendly. they cared about…read moretheir units and area being clean and safe. i never worried about my items . my stay was longer than we could have anticipated. they made a difficult time fairly easy by making me feel that my belongings would be ok when i ret urned and i was able to make rent payment online or on phone, they even sent reminders via email. While i hope i never have to use storage again , if i had to i would use them with not a second thought.i do recommend them to friends, and to anyone n that area.

I rented a storage unit from Principal Storage and the staff were really friendly and helpful. The…read moreprocess was also easy. The building itself is very clean and has security cameras everywhere. I will be comfortable coming here anytime, even by myself, because it is so well lit and secure.

Andrew is absolutely amazing. I purchased a storage unit back in June when I was moving back home…read morefrom 5 hours away. They are super accomadating. Let me pick up my key a day early since I had a long drive and figured I'd be back after they closed the next day. The storage units are clean, temp controlled. They have rolling carts to transport belongings around the building. I even once locked myself in the staircase (oops) and I called the front desk and Andrew was super kind and understanding and came and got me out right away. I only had it for a few months but didn't expect to have such a great experience and customer service from a storage place. Highly, HIGHLY recommend.

I used Big Al's to move my baby grand piano and they did an excellent job. A friend of mine, who…read moreis a piano technician, recommended them, and I can see why. They were very prompt--I received a quote within a day of submitting my request and was able to schedule a time slot. TJ and two other team members communicated with us from the morning, arrived on time, and handled the piano with great professionalism. We had a challenging down hill to navigate, which I felt bad about, but they managed it expertly, all while keeping the mood light with smiles and humor. I couldn't decide on the best angle for placing the piano, but they patiently helped me find the perfect spot. The entire move went smoothly, and I highly recommend them for their skill and professionalism!

I would give 0 stars in I could. I have moved over 20 times in my life and this was by far the…read moreworst experience I've ever had in every regard. They took 3X as long as predicted, charged over twice as much, and lost my most valuable possessions. To make matters worse, when I talked to the owner, Al Bartley, about where my missing boxes were, he accused me of lying saying he's sure they're at my house. I told him he can come by and search everything, but I wanted to know what facts he had that I didn't have that made him "certain" that my possessions were at my house. Since they used 3 different trucks at different parts of the process, and several movers worked part of the project and then left with a truck, I thought that they may have taken them away by mistake as the boxes missing, all marked "open first" and "fragile" were in the same area when they were moved. On one call trying to track down my missing packages (which included my medications and my hearing aids), the staff hung up with me. I was told I shouldn't have packed medications and they called to tell me so. They did NOT. And, of course, they paid me $60 to cover my losses of over $10K as they said they only owe $0.60/lbs and this is more than the weight of what was lost. PLEASE, PLEASE never use Big Al's Specialty Movers for any move. I can't imagine a worse possible experience than I encountered during and after the move.

Park and Store in Ridgefield WA is a really wonderful storage facility! I highly recommend it! The…read moreOffice Staff and Management is just great and very supportive. They help you along the way, with everything. Megan (the Manager) is so capable and knowledgeable about every aspect of this facility! It is new and has a state of the art entrance and exit capability you use with your phone! I am a senior citizen and even I can get it right!

Monday 7/22 I signed a contract with Battle Ground Mini Storage for unit number 404. Tuesday 7/23…read morearound 7pm I went to my storage unit, and found that there was a lock placed on the door, preventing me from accessing the unit. The office was closed. I called and left a voicemail. Wednesday, my plan was to ride my motorcycle to the storage unit, store my motorcycle in my storage and pickup the 20ft uhaul truck I reserved for an 8am pickup. I had already supplied my registration insurance for my motorcycle. Because a lock was placed on my unit preventing me access, I was not able to store my motorcycle, and forced to catch an Uber to pick up the uhaul. When I arrived to pickup the uhual the morning of 7/24 at 8am, after paying for the uhual and completing majority of the self check-in process, I found there was not a combination lock on the back of the truck. I looked all around the truck and inside the truck. I called uhual customer service, who attempted to reach the site manager. The site manager did not answer. I was then transferred to the schedule department. From there I was rerouted to Orchards location. Due to Battle Ground Mini storage not upholding their end of the rental agreement, I then had to take another Uber to the Orchard location. I arrived home at 9:30am versus my planed time of 8:30am. I hired movers through uhual to start at 9am. So I lost 30 minutes of moving time, as they were sitting waiting for me. I called the Battle Ground mini storage location and spoke to Emma. Emma advised a lock was placed on my storage unit by mistake from there their security team. She also advised she didn't know why the combination lock was not placed on the truck, and that my reservation was in the system for self check-in. As of today Emma is ignoring me. I have emailed Battle Ground Storage Unit on 08/13 and 08/19, and I have not received any response. This is the total cost I ensured due to Battle Ground Mini storage placing a lock on my storage unit causing me not to have access to my unit and for their staff not setting the combination lock on the truck: 1st Uber trip-$21.44 2nd Uber trip-$34.68 Movers: $47.50 Total $103.62 I would like to be reimbursed for $103.62. In addition, I canceled the storage right away, due to having to get a unit elsewhere and I was told I would receive a refund, for $44.84 for the unit, and I have not.

I found a great deal here, very clean, and good customer service…read more The facility is very safe and secured.

We rented an RV for the holidays to drive down the cost. The Class C RV was perfect for our family…read moreof 4. We had an unforgettable time! Our first time taking an RV on the road and the staff put us at ease answering all our questions. I would definitely recommend this business to anyone looking for a RV rental! They have larger RVs for bigger families as well.

I helped move my friend in here the location was super easy to get to I was able to set up…read moreeverything on my own on the kiosk super easily. the unit was clean and large even though it was one of the smallest options. management was super kind and was able to answer all my issues

I was with this you storage self storage for over five years and I had a great relationship with…read morethem. I never worried about my storage the whole time I was there and every time there was ever any issue they always called me. Whenever I called, they called me right back. I never had a problem with payment and every time I ask a question they always had an answer. I was very pleased with the way that they treated me and handled my storage and their prices were very reasonable.

I just want to say this was one of the best storage facilities we have used! It was very large and…read moreclean! The staff in the office were very helpful and friendly, and a special thanks to Jody for helping my mom with everything! I recommend U store to everyone! Thanks again ladies!