It's been 20 years since I snowboarded, and my son is starting to learn this year, so we picked up…read moremy old board and his used board and went visiting the The BoardRoom to get them fixed, tuned up and ready to use! First of all the shop is laid out so well... you dont see a store dedicated to boarding like this any more. Everyone in there is so knowledgable, you can tell they are all people that not only work for a board shop but also use the product themselves. There genuinely interested about there customers, there boards, and what they are planning on doing. They fixed/tuned our boards in 1 day, they gave us some amazing tips for getting back on the mountains, and there prices where very reasonable. I hope to continue boarding and will go to them first for all my gear!

Amazing beginner-friendly shop. As a new snowboarder, the staff was very friendly and helpful in…read morepicking out a good quality starter snowboard and bindings, price was very reasonable. Set up is perfect and came with free waxing and service for the rest of the season. Will be a lifelong customer for sure!

Awesome selection of used outdoor goods & pretty knowledgeable staff to help you make good choices…read more We'll most definitely be back here in the future!

I get my snowboarding boots here and my friend's snowboarding boots love this place. Recommend 100%…read moreI will keep going.

Stopped in to ask a few questions about ski boots and Don was super helpful--a wealth of…read moreinformation. He helped me understand sizing, the special needs of my feet, and showed me boots from their huge selection that would work best. All told, he spent about 45 minutes with me and no pressure to buy. However, when I do, I'll be heading back to Greenwood Ski Haus and asking for Don. Stellar individual and shop.

We love Greenwood's Ski Haus. I've purchased most of my ski equipment here including boots, poles,…read morehelmets, gloves. And I have had excellent customer service experiences every time. I appreciate how their associates are knowledgable and passionate about skiing. It makes a world of difference when a sales rep knows what they are talking about and can ask the right questions to make sure you get the best products for your skill level. They take excellent care of their customers especially for their boot fittings. I have never felt rushed or brushed off during the fitting experience. I have also rented skis here for my kids several times and I appreciate that you can trade in equipment as your kid grows during the season. This is 100% worth it for me because my kids like to outgrow shoes as soon as I buy them. I recommend Greenwood's for any skier no matter what your skill level is. They will meet you where you're at and get you fitted with the best gear.

Took my bike in for a tune up and dropped it off. It had been a few years since I'd ridden it and…read moreit needed some TLC. The tires were also low. They filled the tires that day to see if either tire would leak by the time they would work on it. (Pickup was scheduled out about a week.) One of the tubes did end up needing replaced, which they did. A couple of days before pick up I was talking to them on the phone about any other potential issues with the bike, and the gentleman was very professional and helpful. He told me about an issue he had observed when the bike was in the lowest two gears, but said that if I didn't ride the bike on those settings it shouldn't be that big a deal for now. Since I don't ride on those and am on a tight budget, I appreciated that he wasn't trying to push an extra sale by making the issue out to be worse than it was. I'll probably get around to having it fixed, but it's not a top priority for me right now. When I got the bike back it felt well tuned and good to go. The guys here were great.

Huge shout out to the ski service department! I broke a binding on my backcountry skies that I did…read morenot purchase from them. They had it warrantied and fixed by the end of the week that I brought them in. Saved my ski season.

Always get my skis waxed here after hitting bogus. Sometimes they can do it at that moment. Great…read moreprice and service. I've had a few items that didn't live up to expectations and they warrantied them and got me into a better product. I feel they work with me and always try to make me a happy customer. Great local shop and resource!

I love this ski shop, MCU is one of the only ski hops in the valley that carry decent toddler…read morestuff! We come here once a year for new helmets and goggles for our skiing toddler and the selection seems to get better and better every year. They also have good skis too - Rossi/Dyna.

Legit took an hour to rent 2 snowboards after getting all the equipment ready within 5 minutes…read more About 5 employees there have zero idea how to use 90% of the register and could not figure anything out and had the manager come over multiple times. Seems as if they are all hired yesterday. Kid in glasses and USC hoodie are unable to comprehend anything.

We went to rent snowboards, got there at open. Waited 50 minutes to get 2 snowboards. They need to…read moretrain there employees better, had about 5 people that had no idea what they were doing. Some guy in a USC hoodie had absolutely no idea what to do and was just standing there. Also if someone looks like Harry Potter at the checkout, you should leave he has NO idea what he's doing even after being babied by the manager. Ashton is the only competent employee.

Dan was an excellent customer service representative! He was very knowledgeable, professional and…read morehelpful. We purchased the Specialized Como and love it!

Went in to purchase an e-bike to replace my trek Rail. The staff was informative, knew the answers…read moreto our questions, and made suggestions as well. We purchased a Specialized Levo comp alloy. They set the seat height and the fork, they even put a new seat for me. The tech recommended that I bring it back in after about 6 rides so that they can check to see if anything has loosened up. I would certainly buy from them again.

Second time I shopped here and had excellent customer service both times. First time, they took my…read moreboard that had a ripped out edge and turned it into a functioning rock board for me for a reasonable price. Second time I mistakenly walked away with the wrong size bibs from a summer sale and they swapped them out for me for the right size in November - Lola was terrific! Thankful for this shop and the crew here.

We first met Mike and the crew of Eco Lounge in 2019 when we rented skis and and snowboards for the…read moreweek. We claimed them as "our shop" after the great service we received and upgraded gear suited to our riding styles and needs. Mike is very generous is giving each customer the attention they need. This is a small hometown shop and customers need to excessive patience and friendliness to get their turn in receiving this service! From my first phone call to check on binding mounting and boot fitting I was impressed with their flexibility and desire to make these happen as soon as possible. After coming in for these services we were treated like family, and spent some time in the lounge getting custom fit in ski and snowboard boots, along with the best prices in town. Thank you Mike, Samson, and Miles for making us feel like part of the crew, and for the best fitting boots I've ever owned!

This store has the best service that I've had in the PNW. I was looking for options just to get me…read moreout XC skiing for a great value. I needed up with a pair of skis and boots for around 250 which was great. The lady that helped me out explained the difference between alpine, XC and touring skiing and the advantages/disadvantages. I ended up going with XC skis cause of the low price to entry point. I'm glad I didn't read the negative yelp reviews before going here, as I found the shopkeeper to be very honest . I did buy one pair of ski pants that were a little speedy for me, but I'd rather support a brick and mortar from folks with good values that eBay or Amazon . I do need to point out how great they are at assisting folks even when super busy. When I came in there may have been 30-40 shoppers in the store, they assisted everyone with the same enthusiasm and professionalism. I'm also new to skiing and asked at least 50 or more questions before my purchase, they never became testy, short tempered or irritated with me. And the shopkeeper knew so much about skiing. Maybe I was amazed cause I'm a novice but I feel like I'm ready for the snow now, thanks again I'd give this stores solid 9.7 out of 10, thanks to the people here.

DON'T MISS THIS STORE! I was just kicking around looking for water gear for this Summer & thought…read moreI would try this store. I found some really quality gear fir great prices, along with stickers by local artists. Super friendly & helpful staff. I will be back......frequently!

Scheels has everything! If you need to get a birthday gift for anyone they have something for…read moreeveryone. There's also a café with jerky, ice cream, and sandwiches. Staff also kind and helpful.

My first time at Scheels, and they really do have a little bit of everything--even Vuori! There's a…read morecafé, a candy store, and just about anything you might need for the outdoors, including hunting and shooting gear. I found a pair of red jelly shoes that will look cute with my balloon jeans. They seemed to have some great sales, too, though I wish I'd come earlier because there were hardly any sizes left in the shoes on sale. There were lots of employees around, but service was a little slow and we had to ask for help. I'm glad I finally checked Scheels out and will be back!