There are 50 people waiting in line. The lines are inching up. Very frustrating. They need many…read moremore agents checking people in.

Not into writing negative reviews, but this place is awful. I booked a car today, paid a couple…read morehundred dollars for it, then when I came to pick it up the guy at the front desk told me the computer was "down" and I couldn't get my car. He gave no other explanation, apology, or alternative/ help/ answers/ anything. He closed the door in my face and that was it. I had been dropped off, and need the car tonight and now I'm screwed. All other rental companies close at 6pm, minus the ones at the airport that are $100 more expensive. The customer service was awful and I don't understand how a company this large can just have computers that are "down" and offer no other help or alternatives.

These guys always call ahead to confirm your rental and then make sure you're happy when returning…read more In a world where ai assistants are trying to remove the human touch, these guys still embrace a human connection. 5 stars

I was here seven months ago - complete disaster. Today. Auggie (branch manager) made a promise,…read morekeep his word, was actually early in completing the task, sent a driver to pick me up and had me driving off prior to his promised time. Throughout all of this he was pleasant and professional - while being apologetic for what was not even his error. Talk about restoring your confidence - he did that. Enterprise if you are giving out bonuses he deserves one. Not to exclude your other employees the whole atmosphere has changed you are doing something RIGHT!!

The entire team is very welcoming, friendly, professional and helpful. Mike was great, he assisted…read moreme with quickness when I needed a rental due to a collision. Thank you Mike and team. I'd definitely come back and rent from this Enterprise in the future.

If you need a car these are the people to see they'll set you up nicely. Very professional!…read more Here's a shout out for Michael Hegger.

I'd Steer clear of Avis, I went to Puerto Rico in July and they are still charging my card saying…read moreit's for tolls. I find it hard to believe it takes 4+ months to have all toll charges in their system and charged to the customer. Their customer service sucks, they play the blame game, and do what everyone else does nowadays, using B.S. excuses. Their's was a cyber security attack on the P.R etoll system caused the issue. When I spoke with the P.R. toll authority they said that didn't happen. A lot of car rental companies have multiple car rental companies affiliated. I'm making sure I don't use Avis or any other of the others. They probably operate about the same.

Welcome to incompetence. Brenda = excuses and poor customer service. She talks nice to you, but…read morenever wants to really help you. Instead of attempting to help, she'll blame everything else on... AVIS corp, other people, or some circumstance rather ask what can I do to make it better? She mentioned she was an owner and was suppose after I told her I was leaving AVIS she never asked what it would take to stay. I rent twice a month here. So if you're just coming here once, you may have a shot at good service if nothing goes wrong. They threaten me over dog hair with a $250 charge while the last three rental smells of smoke and other drugs. I've had left tablets, food, drinks, and other obscure items left after their "cleaning". Oh another quick item, twice when returning vehicles they leave the store during hours with no one there with a sign for the phone number that rings that store. So you never have a clue when they will be back. I've waited up to 20 mins. Try Harder? I think not.

Great place to rent a car. The staff are fast, friendly, and competent. I would definitely go…read morethere again.

We had a wonderful experience with Enterprise rent a car in Maplewood, MO. they were very busy,…read moreand a client came in needing a car to pick up a newborn. he had a rental scheduled for pick up the day before however he missed it. after a little juggling (all that was available was a truck) Lindsey was able to get him in a smaller suv - despite no extra cars available. The vehicle we got was clean, and ran great along with a full tank of gas which allowed us to get on the road with less stops. I have been renting from the Maplewood, MO location for many years and will continue to do so. Both the branch manager, Victoria McGuire, along with Lindsey, are a great asset to Enterprise and a pleasure to work with. I will continue to rent from this location. erin

Arranged for pickup at 3:30am to get to the airport. At 3:30 no show. Called at 3:35 and could only…read moreleave a message. At 3:40 arranged Uber, which arrived within 10 minutes. Meanwhile, cancelled this non-service taxi service. There are hundreds of dollars at stake in catching/missing a plane, not to mention the anxiety of not knowing whether the cab will show up. Unfortunately, this type of experience gives all taxi services a bad name.

Legit 0 stars. But I'm required to give at least one to warn people not to make my mistake…read more Made arrangements for a 4AM pick up a week in advance. The day before the arranged ride, I sent an email to confirm the pick up, the time and how they prefer payment. No response. The morning of I still hadn't received anything & called the number. They denied my call. Fortunately we were able to get an Uber to get us to the airport & it was cheaper than the quoted price form this taxi service. To this day, haven't heard anything from them. Super unprofessional. Do not recommend. Traveling is stressful enough, especially that early in the morning. Grow up and say nah I'm not coming.

Easy 5 stars for this local neighborhood detail shop. They actually have no reviews other than five…read morestars. Fair price and great job. Tipped them well and they appreciated it. No question I will return and thank you!

Tucked away in U City. I stopped by on a humbug on one of the hottest days in the summer. I just…read moreknew the line would be long; however, they took my car in right away. These guys do an amazing job at detailing vehicles. Expect to spend roughly an hour and pay around $60-$70 for the works, but it is so worth it. My car shone like new money. And the leather interior looked like it did when it was brand new. They even took out my custom floor mats and washed them separately. I will be back in 2026 for a spring detailing

I cannot say enough good things about Mike and his company! Not only is he caring and kind, but he…read moreis timely and oh so helpful! my last trip out, I slept through my alarm and he waited over 45 minutes PAST our pickup time and got us to the airport in time for our flight! amazing service! and the vans are clean and very well maintained!!!

Mike is very easy to work with. The process of renting a van could not have been more painless. The…read morevan was late model and very user friendly. I will be using this service again.