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    webuyanycar.com

    3.3 (8 reviews)
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    2 years ago

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    7 years ago

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    9 years ago

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    Kevin J.

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    11 years ago

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    11 years ago

    Bait and switch. Offered a quote of $545 for my old car online, and $50 in person. Waste of a trip. Go with someone else.

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    Sloane Honda - Cat floor mat was taken out and pinched between the door on driver side

    Sloane Honda

    (174 reviews)

    Bustleton

    I purchased my vehicle here and have been a customer with the service center for a number of years…read moreand was generally satisfied with the service until today when I dropped my vehicle off and received no phone call or any other communication to inform me that the service department was keeping my vehicle overnight. And when I tried to call before 6pm, the service department was not picking up the phone. Furthermore, the general customer service department couldn't get in contact with my service representative either, and this is before 6pm! Granted, I changed my number recently, but I gave my new phone number to the person that checked-in my car. So, I don't understand how I didn't receive any communication; even to tell me that my vehicle could not be completed today. And the excuse cannot be that my new phone number was mixed up with my old phone number because I was just there for service on 6/19/2025 and had no issues with communication! This is unacceptable. You cannot keep someone's vehicle overnight and not even make a single attempt to reach them. And you can't have employees not pickup the phone just because it's a half-hour before closing. I was scheduled to get on the road and drive this evening because I have a wedding and events to go to in North Carolina. I took time-off from my new job that is located in Harrisburg (a two-hour drive) just so I could be on-time for this appointment; and I just started this job 2 months ago, which is not a trivial matter to be granted time-off during the probationary period of a new job. I was counting on Sloane Honda to do the good work I've always known them to do, and to be efficient and communicative like they usually are. But at a critical moment when I needed someone to reach out, I get nothing from the service department; just a nondescript voicemail message and a lone customer service representative that can't to do anything but be the bearer of bad news. And now my arrangements to be where I needed to be, on-time, for this wedding is in jeopardy because lack-of-communication from the service department; and I'm supposed to eat the costs of bookings and arrangements that are now up ended because someone failed to communicate. Even if I show up at 7am in the morning, how much longer do I now need to wait? Is there still a line in front of me? I'd hate to see what happens when someone needs their vehicle to get to work and the service department keeps their car overnight and doesn't tell them this or make it easy to reach the right people. Again, I haven't had issues in the few years I've been patronizing this establishment, but in the moment that I really needed that same level of consistency during a high stress and transition period, the communication failed and significantly set me back. I'm sure the management and service center employees will see this, and when I walk in tomorrow morning, they'll know it was me who complained. I just hope everything stays professional and they're able to quickly complete service on my vehicle, or allow me to take my vehicle back in peace. Attached to this review is a screenshot of my appointment today, 7/10/25 and a screenshot of a paid invoice from 6/19/25 just so you know that this is real.

    Avoid at all costs. The dealership was completely "unaware" of the Honda HR-V 2023 rear windshield…read moreand seat belt recall. Once told, they still refused to help. They claimed it was up to the customer to get these two recalls fixed. Drove 2 hours to another dealership that acknowledged the COMPANY'S recalls but they did not have the glass part. Had this dealership call Sloane Honda and convince them that a recall should not come out of the customer's pocket. Day of appointment at Sloane, there is no recollection or record of my appointment. Despite calling the evening before to confirm the appointment was there. One specific member is extremely rude! Every other comment that comes out of his mouth is backhanded. "Oh you didn't leave the keys with us..." NO! I wasn't guaranteed service so I am not just handing over my keys. Then tapping his pen persistently where I needed to sign before giving me a minute to read what I was signing. This dealership is extremely awful, no renovation or cosmetic lift will fix the lack of competence or customer service.

    Prestige Auto Sales and Services

    Prestige Auto Sales and Services

    (5 reviews)

    Prestige Auto Sales and Services was excellent to work with. I was interested in buying a used car…read morefrom several states away and the sales experience went smoothly. They answered all of my questions promptly either by phone or by text.I sent a mobile auto mechanic to review the car and they were very hospitable and helpful with him. Vasyl was very professional and accommodating. I found this place to be honest and above board.

    Had a vehicle taken to them for a pre-purchase inspection. They said it all checked out except for…read morewiper blades and some coating on the frame that has been sprayed on- maybe to hide rust. Confident in their report, the vehicle was paid for at the asking price. So far so good except for one little area where they didn't take into consideration the age of the vehicle versus the low mileage, meaning I was expecting to keep it for awhile. There was an issue that would need addressing a year down the road. This was a unique situation because the vehicle was bought in Pennsylvania but shipped to Arizona. Because that was not caught, the manager Vas apologized and at first wanted to work something out with his shop to address the area needing repair. When he realized the vehicle was already in Arizona, +he refunded my inspection fee. That was the best he could do given the circumstances. I used it as a teaching moment for him to instruct his staff to note things that were not just immediately in need of attention, but those that would need attention soon and already showing signs of wear. (control arms and bushings, which still can cause uneven wear on tires in early stages.) In retrospect the opportunity to bargain with the seller of the vehicle being bought was missed and an expense was incurred, but I think a lesson was learned by all.

    webuyanycar.com - carbuyers - Updated May 2026

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