My new go-to spot!…read more A friend of mine was looking for a place in the neighborhood we could go to within walking distance and we came across FRA. Me and my friend have now been to this place multiple times and we will keep coming back they definitely take care of you. This place did not disappoint! They are honest, straightforward, and fair priced. every time I come I know I will be treated right. If you're looking for a place you can trust FRA is worth checking out.

They are knowledgeable and respectful. They did my inspection and told me what to have fixed and…read moreeven show me how it's affecting my car. They don't rush you either. And they don't charge an arm and leg or head.

I purchased a car from this company about 5 years ago. I paid a decent price for a 9 year old car…read more While I think I got a good deal, (I know absolutely nothing about cars and brought a knowledgeable friend with me), I would shop with great care and attention at this establishment. I was told the a/c was in perfect condition-it wasn't and it took a great deal of haggling with the owner to reach a resolution. Shop here with great care!!

Great buying experience from Carey Motors. They were very…read morehelpful in making my purchase smooth and easy. Clean high quality cars sold here! A+++

3 months in shop and still was making noises. Bad experience. 100% disappointed. They just didn't…read morecare. When an accident occurs you want a shop to help you through the insurance process. This is NOT that shop.

I took my car that had an accident, the rear door did not fit completely, they offered me a good…read moreprice and in 2 days I had my car fully repaired, thank you very much, very professional.

Have had a good experience at Pinnacle. They are solid mechanics and are always great about making…read moretime to squeeze in a client. Highly recommend.

Did TPMS installations for nearly $600, light popped right back up the next day. Told them about…read moreit--they tried to make it seem like my fault and declined my call afterwards. Did not even ask for the TPMS installation in the first place. They added that because the operator wasn't listening to my request or deliberately ignored--I explicitly said no TPMS needed. Denied responsibility for the new sound in the wheel that appeared out of nowhere, said it's my fault for declining them pulling the car report--what's the connection between the report and the new mechanical problem? Would the sound not have appeared if I had pulled the report? A much more likely story is that there was a lurking problem they didn't know about and something they did made the symptom appear. In which case it would have been their responsibility to let me know that the absence of the report could cause further problems. Either way they need to tell the truth afterwards instead of telling a poor lie and trying to accuse me for the problem. Saw another comment saying their good brake pad and rotor got swapped out for bad ones--I would not be surprised if that were true, especially if you denied any of their more profitable service. Oil and filter change plus tire rotation is around $250 which is on the high end for auto shops. They're very intransparent about it and will be pissed when you ask for a detailed quote, so I'm sharing that here if anyone wonders. They'll also be pissed off when you show up one and a half hour later after they told you that's how long the work would take, and then proceed to take another one and a half hour to actually be done (possibly to drag out the labor hours). So much more unprofessional and improper behavior that I will skip here for brevity. Pretty outrageous for charging on the high end while delivering extremely hostile service. Will not even go back for the TPMS because I cannot trust them at all. Run your diagnostics elsewhere before coming here if you must--I would suggest getting work done elsewhere entirely. If you really enjoy spending money to get yelled at I would suggest an S&M dungeon instead. Or if you'd like to break your car I could do that for you for free.

Every year I bring my car back here for the annual inspection and the front of house staff is so…read morefriendly. Great service. I made an appointment about five days in advance, my schedule was very flexible so I didn't really care when I took it in. Very easy to drop it off, handed her my paperwork, called back in two hours and she said yep ready to go! Walked back over, she knew exactly which car was mine when I walked in, and she handed me the keys. I was inside for about two minutes total. So hassle free!

In the time of need, this auto service was perfect. I checked tire pressure it was zero; damn I…read morehave a flat. Closest gas station down town(Shell) at 12th and Vine and the air pump actually worked.. quarters only. To my surprise, the tire was still flat ugh Next I ask the mechanic how much to put a spare on, $20. Mechanic looks in my trunk, no spare... these new cars smh. Speak with the manager, she calls and order my a tire. It arrived in 10 minutes. More impressive, she explain tire treads and all things about tire.. best part, we stayed in the car as the mechanic removed and replaced the tire in 25 minutes. Great customer service

Kept my car overnight for a simple oil change and tire rotation, even after i dropped it off at 2…read morein the afternoon. Asked them to replace my daytime running lights and they didn't even do that, so i still had to wait for my car when i picked it up in the morning so they could swap out the correct bulbs. And my car smelled like shit when i picked it up.

I brought my car here for repairs last week. It stayed with them for three days, then they called…read moreme and said my car was ready and I should come pick it up. I picked it up in less than half an hour, and my car is now in much worse condition.

​​ I called this shop simply to get a rough estimate for an engine replacement. I asked for the…read morelabor rate and the estimated number of labor hours for the job. Instead of providing basic information, I was repeatedly told to bring the vehicle in. When I asked follow-up questions, the owner became dismissive and spent more time questioning my knowledge than answering straightforward pricing questions.I understand that exact quotes require an inspection, but most professional shops can at least provide a labor rate or a general estimate of labor hours. The customer service was rude, unprofessional, and frustrating.Based on my experience, I would recommend looking elsewhere if you value respectful communication and transparency.

Mr. Derrick and his team are the best. They seriously believe in putting the customer first but are…read morealso very fair and honest. I recommend them to all my family and friends.

Very good mechanic and very honest. Prices are good and he takes care of the customer. 10 year…read morecustomer and glad for it.

Please buyer beware. I took my car to this mechanic and he told me I needed a timing belt…read morereplacement, well he kept the car for 5 days before replacing timing belt. Up to that point I had great air conditioning in my car. Well the next day after picking up my car I had to use air and realized it no longer worked. I called Kevin owner and told him and he was very defensive saying he never touched air. I said can I bring it in to be checked. Well he made appt for 9 days from phone call. I took care of in he held it for 2 days told me it was a broken wire and AAA must have did the damage. He said it would 200 and he could sodder it but I really should pay 850.00 as it needs a new compressor. I agreed to fixing wire. Well he said he would do a good job and sodder wire. Then next day he calls and says I need a compressor 850.00. Sooooo dishonest. Please do not take your car there as he can NOT BE TRUSTED. I picked my car up land would never ever go back or have anyone I know go there. Sad how dishonest people could be.