What is the point of booking a slot when you then have to wait 30 minutes before you get to speak…read moreto anyone. Yet staff appear to stand around chatting to each other while you wait. The staff in Covent Garden have a much better attitude to client service - avoid Watford. And it seems like there are many similar bad reviews of the service in this store over a long period of time - does anyone at Apple care about customers or only about sales?

Just back from Apple Watford for the second time and exactly the same scenario played out.. As…read moresomeone over fifty I seem to be completely invisible. My second time now saying "Excuse me...." to two passing sales consultants and seeing them ignore me and keep walking as they were assisting someone else I would guess. Fair enough but not even a word or glance? Then for the second time five minutes of standing in the area where I wanted to buy something, morosely watching young men in Apple Polos talking to one another, even staring straight at me but making no attempt to help me. Then five minutes wandering around hoping to find someone who can see me. A young sales assistant carrying bags says "Hello." and keeps going. Three minutes later she asks me "Are you OK?" I answer, "I am trying to find someone to help me." No response so I keep wandering and try to find a sales point to ask for help. Then I give up and leave and, as I am heading for the door, I see a man waving at me. Sorry, but I just raise my arms in resignation and keep going out the door. I had just had enough humiliation for one day. Do not go into that store unless you are a pretty young girl or a family with children as they will not even see you. As I had already had the exact same experience two years ago, today I wore a bright Dolce & Gabbana shirt but it sadly did not counteract my greying hair. Just as two years ago, I will forgo the advice and look online...sigh. It is no accident that my Mac and iPad were both bought in Apple stores in the USA where I am completely visible!

This is a nice place to visit if you want to buy computer games which just specialises in just…read moregames or consoles. The shop is rather small compared to other stores that I have visited but overall a nice atmosphere inside. Sometimes you might have to queue up for a while but the staff are helpful and friendly. The games ranges from PC games to Xbox games and the store is nice and tidy inside. The shop is situated within the shopping centre and a carpark is nearby for parking your car.

From the owner: Visit your local GAME Store in Watford and find awesome gaming deals now.read more

I cannot recommend these guys enough. I dropped my iPad 2 down the stairs, and the screen was…read moresmashed to bits. I called Apple (it would cost £200 to repair). I called my home contents insurance (they wanted £60 excess and couldn't guarantee that my premiums would be affected, plus their estimate was up to 6 months to repair it!) So, I went online and rather nervously sent off my iPad to these guys, using the 'express repair' service as I am off to New York next week. I sent it off last Wednesday recorded delivery, and received it back on Friday morning, completely repaired! In all it cost me: £79.99 for the screen repair £8 for the recorded delivery £14.99 for express repair. I was worried that when they got the iPad, they would suddenly find something else that needed repairing on it, and try and charge me more, but nothing like that happened and it was an extremely smooth service. I am sure that I could have done it cheaper, but Fone Angels guarantee their work for three months. They are very helpful on the phone, they emailed me at every step of the way and they were really careful with the packaging they sent it back in. Highly recommended!

This company is truly shocking. I sent them a phone and an iPad for repair a month ago (because…read morethey advertised a 5 day turnaround), and paid up front for the service. Then it seems I fell victim to Fone Angels Modus Operandi. First I received an email saying that they coudn't replace the glass screen on the phone without damaging the LCD which would cost an additional £93.00 (I had previously has the glass replaced by another company with no problems). I declined. Then I received another dubious email about the iPad saying that the Power Button Flex Connector needed replacing for another £44.99 (never had a problem with it). Again I declined saying that I just wanted to go with the original repairs. Like many others, after a week or so, I received their standard email saying that the parts they needed to repair the parts weren't available, and then stated that they couldn't give me a date when I would have the items returned. I cancelled the order and asked for a refund. Numerous emails later (including one to the MD, Tim Bennett) were all ignored. The phone was never answered. A month later I still don't have my items or a refund. I have opened a case with Trading Standards and will report them to Watchdog. How can this company still be allowed to trade like this?!!

Avoid ...they are dishonest..they factory reset my tablet as they wanted me to buy a new…read moretablet....I am reporting them to trading standards..

Took my iPad in for repair in the 21st Dec. By the 4th Jan I have had to return to the store 6…read moretimes. Each time it comes back with more problems then it went it with. They state 3 month guarantee but means nothing if they don't fix the initial problem. On last visit was told that no repair is ever 100% and I would be charged if I kept bringing the back! Refused refund. Avoid at all costs unless u have time and money to waste.

Went in to spend £120 on a mobile phone and asked how much Internet access is outside the free…read moreaccess allowance. "Er, 60p a day I think." I explained that I couldn't find that information anywhere on the website and was told "no, it's not there." The whole attitude seemed to be that if you wanted to buy a phone and had the money they could sort you out but don't go confusing them with questions like how much it costs to run it. Having said that the phone and the plan seem excellent so far and the 'free Christmas Pressies' that come with it are far better than expected. Summary: Orange yes, Watford Orange no.