Nothing gets done here! I waited over 2 months for them to get insurance authorization. I called…read moreto follow up a couple of times. I even called my insurance company who confirmed they provided authorization 2 days after my initial consult. The office still insisted they didn't have authorization! I ended up going somewhere else and they got me in and treated within 2 weeks. I also requested my x rays be sent to the new dentist- the office couldn't get that done either.

Dr. Nicole Jenkins is amazing! Very friendly and gentle. Desi is a wonderful hygienist and Brittany…read moreis very friendly at the reception.

My family loves going to Heckmen Dental for all our dental needs. Dr. Heckmen and his staff are…read morevery friendly and make you feel like part of the family. They are great at working you in if you have a issue that can't wait till your next appointment and great at reminding us busy mom's like me who forget they made appointments.

We've been coming here for a few years now as a family. I sit in the chair appreciating how far…read moredentistry has come in the last 60 years. NO discomfort. We talk amiably as my teeth are X-rayed and then cleaned. In a world where businesses can sometimes have questionable practices, it is refreshing to find a good dentist who can care for your teeth's health and cosmetic appearance....and bring it all in to fit in your budget. Good people providing good service and doing a good job. Way to go!

Dr. Boyd and her staff are friendly, competent, efficient professionals who take the time to…read moreexplain everything. Alissa did a thorough cleaning and put me at ease. Dr. Boyd showed me the X-rays and color pictures of my teeth so I could view the problem areas and understand the need for upcoming fillings. I'm glad to have found a friendly, knowledgable dentist and staff.

I transferred my family from another local dentists. Dr. Boyd has been wonderful in addressing…read moreseveral issues which had been over-looked or not treated before. We began seeing her this past summer and are very pleased with the staff and care.

I went in for an initial consultation and cleaning and I was blown away by how friendly their…read moreentire office was. The hygienist I saw was top notch, and the dentist was friendly, professional, and took the time to answer all of my questions without me feeling rushed at all.

I have loved this office. And I have done several recommendations. But today was odd. They are…read morevery streamlined and in doing so I think lost some of the human element of caring. Today I went in for 2 cavities. I'm always nervous about dental work. The workers weren't friendly at all. When I came in no one said hello. I was taken back on time as usual. I tried talking to the person with me and it was like pulling eye teeth so finally I shut up. The thing that took me aback was paying up front.... I didn't understand and it made me feel like I was going to dart out without paying.... wasn't a great feeling. Then the one worker kept calling me dear. My mouth was tired from Being open so long. I needed a break. When it was finally over I left and one worker said goodbye but no one at front desk. No one wants to be at dentist and they should at least say goodbye and thank you! And greet you when you come in. It was if they were all too busy to notice you. I will go back as I think he's very good but staff should be more caring and I say this in a constructive way. I've worked in several dental offices and this was not welcoming. I know the dentists don't want that! It's about human interactions! I felt like a number today

My mother and I have just recently started going here. We have been with Akira Nakada and Bradley…read moreHall. Every time we walk in the staff is very friendly and they always make sure you're comfortable and okay with anything they do to your teeth. They are also very understanding if you need to take a break while getting work done. Overall it is a very friendly and caring establishment!!

After a(nother) great visit to Dr. Smith today, I wish I could leave an even higher rating! Why?…read moreSimply put, Dr. Smith has been our family dentist for many years. Our children actually enjoy their dental cleanings (they consistently share that Dr. Smith's Dental Hygienist has such a gentle touch and leaves their teeth feel 'squeaky clean'). From Dr. Smith's wonderful Office Manager/Receptionist, Ms. Joyce, to Dr. Smith's Dental Hygienist, to Dr. Smith's Dental Assistant, to Dr. Smith himself, we've not once had anything but the best possible experiences. I credit our consistent, top-shelf, dental care over all these years to this team approach to delivering professional, quality dental care. Without hesitation or any mental reservation, my family and I highly recommend Dr. Smith and his team of professionals to our family, friends, and neighbors in the community.

I had emergency surgery at midnight with unknown Surgeon and hospital. I'm new to the area and…read moreheard many negative opinions on Ephraim Hospital. My experience was excellent. Wonderful nurses on the floor and I was lucky to get a great surgeon. Grateful for the care I got at Ephraim Hospital.

Dr Green has been our family dentist for the last ten years and we couldn't be more pleased by all…read morethe care we have received. She does very good work. Crowns fit better than any others we have had in the past. She takes the time to make any injections completely painless. She doesn't push unnecessary treatments (like the dentist we saw in Lexington). Her manner exudes kindness and concern. She is very responsive to emergency situations. The hygienist uses the most "modern" technology so that cleanings are quick and thorough. EVERYONE in the office is pleasant and friendly. We strongly recommend Dr Green's services.

I have never had a worse experience with a dentist in my 31 years of life. Multiple fillings have…read morefallen out within very short time frames of being put in (the last one only lasted two weeks). I came in with a broken filling and they failed to remove all the bad tooth material before replacing the filling which CAUSED ME to need a full root canal and crown after a week of excruciating and unnecessary pain (probably a month after the filling was replaced). And the last thing is how I was treated by the office manager. I have never been treated so terribly by someone in my entire life. When I came in and stood up for myself, refusing to pay anything for them to replace the filling that barely lasted two weeks, this woman practically threatened to not allow them to fix my tooth for free because I was already going to another dentist. AND NOW my new dentist has informed me that the crown placed over my root canal is entirely fitted improperly and needs to be removed and replaced. I am out SO MUCH MONEY and these people did nothing but DAMAGE MY TEETH and TAKE MY MONEY. I will NEVER recommend this place to anyone.