I've been looking for an alternative to the local Honda dealership service, and Wow! what a great…read morefirst impression at GT Imports. Friendly, knowledgeable staff that provided excellent communication, comfortable waiting area and no attempts to "up sale" unnecessary service... what a breath of fresh air, that I can finally begin to build a trusting business relationship for my beloved Honda. Great job GT Imports, you knocked it out of the park!!!

Been using them since 1994, got a quote on my Lexus that seemed way high. Checked the internet and…read moreyes the quote was above the highest costs quoted. Always liked them so went anyway. Also had a sound I wanted them to hear before i dropped it off. Then was told they were professionals and charged $169 diagnostic fee. I balked, he told me they don't work for free. I went to the local lexus dealer, got all the work done for less than my original quote from GT. They diagnosed the noise as a normal thing for FREE. AFter 32 years- I've moved on. Not going to pay more than a Lexus dealership to get my car worked on.

Not only are they going to overcharge you 2-3x, but they'll also mislead you about how much they're…read moregoing to overcharge you. If you want your Volkswagen car serviced, take it somewhere else unless you're really passionate about getting your drivers seat wrapped in plastic (huge value!)

I will not take anymore of my personal vehicles nor all of the company vehicles there either. I…read morehave a 2019 GMC 3500. I went and had two tires replaced on the frontend and have and behold while im sitting and waiting, i am watching one of the guys use incorrect sockets on a elder couples suv having to use hammer to beat the socket off and making several trips to the tool box, could of been damaged prior. well i get my truck back and drive less then 2 miles to my house and the front tires are not balanced, and notice scratch on my front rim, both front rims had been gouged ( scratched) pretty much all of the way around not on one but both, of course im in a rage and they assure me a guy will call to buff out the two front aluminum rims, this happened Thursday and now tuesday no word and no call from mavis so here ya go for youre good review you asked for. DONT USE MAVIS TIRE IN MAYODAN NC.

There's just a certain level of respect you should expect when paying more than $150,000 for a car…read morefrom any dealership. My car has less than 6k miles on it and I take very good care of it and any vehicle I own. I work hard to keep them clean; I wash them myself and you'll never see a day when my cars are dirty. Am I particular with my cars? Hell yes. And rightly so. For the second time, my car was in this dealership today and for the second time it came back to me nasty after paying $600 for an oil change. There is another Google review from a prior visit with photos that you would enjoy. Black oil and grease on the inside door jam where someone had stood up on the silver plate and also left some nice scratches to boot. The staff continually change up every few months and they can't seem to be able to keep any employees for long. And it's not the employees fault; it's on up the ladder where management resides. This is my last visit to this dealership, and after 2 new Range Rovers the last I will ever buy. I will never do business here again and it's to the companies advantage if they shut the doors on this location before something really bad happens. Obviously no one takes pride in their work here. If you want a good dealership, go to Flow BMW off Peter's Creek Parkway in Winston-Salem. They treat their customers the way they should be treated which is exactly why I have a new car ordered from them right now. Steer clear of this LR dealership in Greensboro.You will eventually come to regret it like I have.

great experience , video of diagnosing , great communication . I had contact to everyone there…read moredirectly that I needed for the care of my vehicle. They were nice and very patient and offered a discount for my patience in return.

Fixed my transmission not once but twice and it still didn't make it home. Lot's of fun when the…read morejob is not done right and you get stranded on an overpass in the dark and pouring rain as cars start colliding behind you bc you can't even get off the road. They had my truck for a month this last time, refused to return any of my calls regarding the truck but all of a sudden today I had to rush 3 hrs bc it had to be picked up that day and they still did nothing. It was in better shape before they tried to fix it. Smh I guess some men will try to get over on anyone. I wouldn't recommend the raleigh shop either bc in their opinion there was nothing wrong with the transmission they put in. It wouldn't go into gear or move more than a foot, but everything was good.

I brought my Grand Cherokee in for a transmission gasket that was leaking. Minor, and the…read moretechnicians, were all helpful and courteous. It turned out to be something relatively minor that they could resolve quickly. They did not charge me for it! They also told me about potential impending problems and how to spot them. Overall, it was a great experience!

These guys are the best! I needed a major repair, and they were completely transparent, honest,…read morethorough, and respectful. Mike took my car on multiple test drives to be thorough, educated me on preventative maintenance (I know nothing about cars), and was very honest about what repairs needed to happen ASAP and what could wait for financial reasons. Overall, they were great guys to work with, and I will continue to trust them with my car. Rattle & Hum provides excellent value for their service by working to get reasonable prices on parts and being straightforward with their customers. As a young woman who doesn't know much about cars, I feel respected and know I am getting a good price

The people at Rattle and Hum are top notch. They are knowledgeable, professional and tend to under…read morepromise and over deliver rather than the other way round. They aren't cheap but they provide quality service at reasonable prices. I can recommend them without hesitation!!!!

I have been to Christian Brothers a few times, they are the only ones I let pre-inspect potential…read morecars that I want to buy. I had them do both of the used cars I bought and they lasted me forever with regular maintenance. In my experience everyone that works in this facility is honest, fair, they want to help people and they want them to be safe. This is the first and ONLY mechanic shop that I have been to as a woman where I wasn't treated like I was a dunce or less than. The employees here explain things in a way of informing you not persuading you or intimidating you with fear that if you don't complete the job something extraordinarily bad is going to happen. They give you realistic expectations on how much more you can drive until you need to really get it done which helps people that are on a budget. I think the prices are higher on average but the amount of service, attention, and thoroughness you get the price is very fair! I recommend this place to everyone I know especially women because I know how important it is to feel safe with mechanics and not like they are trying to get over on you! I've had my share of bad experiences but never with Christian Brothers! They truly exemplify the name!

they are a 10 across the board. the service was quick and courteous, they are knowledgeable and…read morekeep you informed along the way. but the most unexpected service is their service....above and beyond!! I have recommended Gene and his team, and they also were super please. I will most definitely use them again, and continue to refer them!! be smart, call them!

We have been going to Flow VW to service our VW's at least 20 years! We are always happy with the…read moreservice there. Becky, Josh, and Patrick are always so helpful! I always enjoy catching up with them when I am there!

I am writing this review after exhausting every reasonable attempt to resolve this matter…read moreprivately. I purchased my vehicle from Flow Volkswagen and later brought it back to Flow for a paid diagnostic visit due to coolant loss, drivability issues, and a check engine light. I paid for that diagnostic, and was told nothing significant was found. Shortly afterward, my independent mechanic discovered multiple serious, pre-existing issues that were either missed during Flow's diagnostic or tied directly to Flow's pre-sale service work. These included: An improperly installed water pump, missing required hardware Multiple coolant leaks and compromised cooling system integrity Corrosion and failing components related to the cooling and PCV systems A rear main seal leak requiring transmission removal Severe carbon buildup and injector issues causing drivability problems These were not minor wear-and-tear issues. The improperly installed cooling system created a real risk of sudden coolant loss and catastrophic engine damage. My independent mechanic immediately identified problems that Flow failed to catch despite charging for a diagnostic. Most concerning, Flow later acknowledged in writing that a critical component related to the water pump had not been installed correctly and offered to supply the missing part--confirming that the vehicle had been sold to me in an unsafe condition. Because of the risk involved and the lack of timely resolution, I was forced to authorize immediate repairs through my primary mechanic to prevent further damage. Those repairs totaled several thousand dollars. While Flow eventually refunded the diagnostic fee, that does not begin to address the broader issue: the vehicle was sold with improperly installed components, significant defects were missed during a paid diagnostic, and I was left to absorb the cost and stress of correcting those failures. I attempted to resolve this through: Direct communication with dealership management Volkswagen of America Better Business Bureau mediation A formal complaint with the North Carolina Attorney General At no point was this handled proactively or transparently by the dealership. I am leaving this review to warn other buyers: do not assume pre-sale inspections or paid diagnostics at this dealership are thorough or reliable. If you purchase or service a vehicle here, have it independently inspected immediately. I wish I had.