Preston Charles Funeral Home was a great experience for me and my family. Mr. Charles and his…read morefascinating team did and amazing job! Making familys happy and proud all over the city of Cincinnati. I couldn't have had a better experience with this beautiful group of people. Me and my mother and my family were totally floored with an exceptional work that they did! My grandmother (Julia Mae Bell) Looked so beautiful thank you! Thank you for the wonderful experience!

During my family's time of grief. The Preston Charles funeral home stepped in to care for our…read morefamilies needs as if they had known us for years. We were given a fair cost for the service. And were treated like we spent a million dollars. Mr. Preston and his staff are so caring. I highly recommend people use there warm and professional service especially when your heart is broken. They really care

What is green burial? That is the first thing the Hospice social worker asked as she offered to…read moreassist in finding a funeral home to take mom's body. I could describe it, but did not realize finding a funeral home knowledgeable of the process would be such a task especially at 2 am. The social worker and I Googled a few places and waited for call backs. One location called back and were very derogatory about the cemetery that my mother had chosen, which quickly left an extremely sour taste in my mouth. However, though they were negative and answered very few of my questions, the funeral director did mention there is a Green Burial Council that certifies funeral homes in green burial and their website has a list of certified funeral homes across the country. As we scrolled, we found Routsong. The social worker called as I being the nerd I am looked for online reviews. They were a funeral home I wasn't familiar with nor had anyone in the family used and at 2am I definitely couldn't make a Facebook post for intel as mom needed a place to go ASAP. From the initial conversation to handling the final payment, Routsong has been a godsend. Through the process of planning my mother's celebration of life, I worked closely with Sam Routsong. I found him to be extremely helpful, personable, and knowledgeable. He also helped with working with the insurance companies and cemetery on my behalf, which took a lot off my plate! Planning a memorial is akin to planning a wedding there are so many minute details that can easily be overlooked, but Sam made sure nothing was overlooked and communication was flowing. This was especially helpful as I can be a little OCD when it comes to planning things. He made sure I was able to visit the florist and gave the final ok on the flowers for the memorial. He "officiated" mom's grave side service and he was tremendously attentive to myself and the guest at mom's actual memorial... even to the point where people were like "do I smell cookies baking?" And they did and were served warm cookies and other refreshments as the visitation progressed. Even everyone who attended the memorial were impressed by the service and venue. I cannot speak highly enough of all that Sam and the Routsong family did for me during this difficult time. And I know you want to know the answer to the million dollar question!!! COST... Though I've never paid for a funeral nor memorial before, I found them to be extremely reasonable and accommodating. Whether you have a set budget or the sky's the limit they want to ensure your "vision" is executed without "burying" you in debt. I would HIGHLY RECOMMEND the Routsong family when it comes time for your loved one to transition!

Everything was done with ease and with the highest professionalism during this trying time.read more

This is a difficult review to write (for obvious reasons)…read more My mom and grandpa came to Rest Haven within a few months of each other last year. So I've been there quite a bit to visit. The grounds are well-kept and pleasant. I haven't spent much time at other cemeteries, so I can't really say if it is better or worse than others though. My grandpa's funeral was at the Mihovk-Rosenacker funeral home, which is also on the premises. The staff were helpful and kind. The facilities (chapel, visitation room, and the "cafeteria" to gather in afterward) were tidy and comforting.

Carol Ramsey was my associate. My mother passed away in October and Carol handled all the memorial…read morepark details. Excellent job! I then chose to go ahead and purchase my grave marker. (I had already purchased the grave site.) She handled all those details, too, including that the marker should be installed in 2-3 months. Carol called yesterday--it's installed. Yes, it was expensive, but Carol's service, for both my mom and me, could not have been better.

I have had issues in the past with this cemetery but as of recently they have new staff and you can…read moretell they are making an effort. I used to work with Terrell down here and he was wonderful but moved cemeteries to one closer to his house so he was no longer helping us with our needs. Then issues started as no one was running this place. I recently called and was very impressed by the level of service.

My mother was laid to rest one year ago and it has been one problem after another with the cemetery…read morestaff including incorrect ordering of the headstone, name plate and the memorial bench. After an entire year, there is still no death date on her name plate and the memorial bench is STILL not placed. Unfortunately, the staff at Heritage Hills has prolonged the grief process for my entire family. Their lack of communication, unkept promises, and excuses have continued even with a change of staff. My family has been more than patient with the staff and all we have expected is for contracts to be upheld in a timely manner. I would absolutely NOT recommend Heritage Hill to anyone that is looking for a smooth experience during a stressful time of losing a loved one. Update 11/2/22 I have emailed the business at the customer service email below and they have yet to respond to that email. I am unable to respond to the generic reply below.

Professional and courteous, this family owned and operated business is everything you would want…read morewhen you're going through a loved one passing away. I was skeptical at first because of horror stories you hear about some funeral homes price gouging and taking advantage of people during their time of grieving. I quickly realized, after meeting the owners and staff here, they care about meeting my family's needs. They care about keeping expenses reasonable and fair. They care about allowing my family to properly grieve. The visitation and funeral service went smoothly and Morris Sons made my family feel as comfortable as possible during this time. The loss of a loved one is always a difficult time for the family, but if I'm faced with another funeral planning, I will definitely choose Morris Sons again.

f I could give 100 stars, I would! I cannot say thank you enough to Jeff Bonnell and the entire…read morestaff for all they have done to help me in the final arrangements of my husband's passing 5 years ago and more recently, my mother's passing. From beginning to end they have all been 100% professional, helpful and kind. They greeted me at the door with each appointment and I felt so welcomed and comforted! Every question was answered...more than once which says a lot about their patience! I am forever grateful!

We recently held our 95 year old father's funeral in Middletown, Ohio. The owner and staff of…read moreBreitenbach-Anderson Funeral Home were so attentive and helpful in every way. They are truly caring and compassionate people who take pride in offering such personalized service at a most difficult time. My family and I recommend them most highly. The family of William S. Davidson, longtime Middletown resident and business owner

Great place to do preplanning…read more The counselor worked with the Church and all organizations so that now all my wife or children have to call one number when we die.

It's easy to navigate. It's not difficult to find your way around. Staff is friendly.read more

Wow those previous reviews had me on guard but after speaking to Candis and I believe her name was…read moreLindsey I think they probably worked for their competition. Candis listened to my needs and worked within my budget even though I'm not quite ready to purchase she took the time gathering the information and pricing I asked for. Lindsey also assisted due to a couple of questions I had which was not in Candis's area of expertise. Both the ladies made me feel very comfortable and I have no problem saying I will definitely see them again! Thank you both for your professionalism and for making me feel welcome!