My mother was laid to rest one year ago and it has been one problem after another with the cemetery staff including incorrect ordering of the headstone, name plate and the memorial bench. After an entire year, there is still no death date on her name plate and the memorial bench is STILL not placed. Unfortunately, the staff at Heritage Hills has prolonged the grief process for my entire family. Their lack of communication, unkept promises, and excuses have continued even with a change of staff. My family has been more than patient with the staff and all we have expected is for contracts to be upheld in a timely manner. I would absolutely NOT recommend Heritage Hill to anyone that is looking for a smooth experience during a stressful time of losing a loved one. Update 11/2/22 I have emailed the business at the customer service email below and they have yet to respond to that email. I am unable to respond to the generic reply below. read more