The WORST Beginners Pottery short course and most insulting, abysmal service!!!!
It was a short pottery course - at the very least, I hoped to have an enjoyable time or learn a skill.
The teacher was 20 minutes late to the course and unprepared. She gave no guidance, and rushed in and out of the room and did not go into any detail about how or why she was asking us to do thing. The only feedback anyone received was when we asked her and even then, she gave ZERO information when asked; the most notable example of this was telling students that their walls were too thick or then without explaining what we were supposed to be looking for. The instructor also said due to the class size, it was likely that we'd get more than two turns on the wheel, maybe three which is disappointing as it is most what I was looking forward to.
Perhaps she was having a bad day, however it was so unprofessional to bring that attitude into the classroom with beginners who expect guidance and a present teacher. When she was in the room, I found her to be condescending and created an unenjoyable environment. She was not helpful, and I did NOT have fun or learn.
WORSE THAN THAT - when I called up the Administration office to see whether I could get a credit or partial refund, I was told that I was had not given the course or instructor a chance and since they had not had similar feedback before, I HAD to go back to the course to give it another shot. Julie in Administration was hostile in her tone, rude, had zero empathy or understand and was so ready to discredit me and tell me I was wrong, it was so clear that they do not care about their 'students' learning environment, progress, or experiences after they've received their money. After I told her I was not happy and did not feel comfortable returning to the following sessions, I was told there was no other option. I feel humiliated, judged, and belittled. I've never had such foul customer service in my life, and I very much expect to be taunted and ridiculed by the people in the office once I post this but it is more important to be that others do not have a similar experience
I have never had a bad experience with the WEA before this but best believe I will not be fooled into one again if this is their reception or expectation of courses. read more