Fantastic place to service my car! Kudos to Daniel Justus,…read morehe kept me informed about everything that was being done to my car. He is wonderful!

The Apex Automotive on University Blvd in Jacksonville, Florida was not a good experience for my…read moresister. She had to take her VW into their shop for the same problem 3 times. For visit #1 including diagnostic testing (but didn't diagnose the problem) but charged several hundred dollars that visit to be told on visit #2 she needed a new gas cap (coming in at $200 plus) then visit #3 to be told no it's really the EVAP cannister has a crack in it and would be another $900 to repair. When asked about the gas cap from the week before, the manager Michael Carter had no explanation as to why the gas cap had to be replaced even though that wasn't the problem at all. Dishonest business practices. The company used to be Famous Automotive who were THE WORST and now they've been replaced by another business trying to take advantage of people. My sister has recently lost her husband to cancer and took her car to be repaired by an honest business but that was not the situation. AVOID THIS COMPANY. At least this location!!

Jim, the owner, was incredibly honest and helpful. My maintenance light came on, and after checking…read morethe car, he let me know that nothing needed to be done. He reset everything for me and sent me on my way--really appreciate the transparency and great service.

Went in to repair an issue with the drivers side tire. It was vibrating and I could feel something…read morewas wrong. Paid to have a lot of work done but the issue with the tire remained the same. No doubt that work they found needed to be done, but the guy said the tire is still an issue when he handed me the keys. I noticed that every time I break now the steering wheel starts to shake back and forth on its own which didn't happen until after the repairs. Kind of scratching my head thinking did I pay for every problem except the one that I wanted to fix and did I inherit a new problem as a result? It's a good shop and they do excellent work but it's the first time I've walked out feeling like something isn't right.

BLAZE is the manager at this location....he greeted me with a smile and helped me with all of my…read morerepairs.....he is knowledgeable and professional....he went through my work order line by line and explained everything that was going to be done to my car.......he should be each price and all the discounts i was eligible for.....he serviced my car quickly and everything was fixed the 1st time around......wonderful place....i will NEVER take my car anywhere else again!!

I waited 5 hours to have 4 new tires mounted, balanced and aligned with an appointment. The tech…read morecouldn't loosen the tie rod nut to adjust the alignment. Once I had it aligned at another shop, we found that the tires were out of balanced as the truck started to shake at 50mph. Do yourself and your wallet a favor and find a different tire shop.

Good people do great work! They were fast at getting back on the road after installing 2 front…read moretires I bought online.

Quick, efficient, helpful and so reasonably priced! The customer service is great, too!read more

I have been here before when I had my old vehicle. Fast forward a few years later, I returned with…read morea different vehicle. Tires Plus gives a .much affordable cost when it comes to services. There were four staff members waiting to help when I walked in. I checked in and the work was performed in an hour. I was able to sit in the waiting room during the wait. I'll definitely return to take care of maintenance on my vehicle while not breaking the bank.

If I could take the star off I would, I took my Dually there to get new tires and to get the front…read moreend fixed they told me it was gonna be ready in three days. My truck didn't came out until three weeks didn't align my truck as they say they would and took apart out and didn't put back every time I called. They had a different excuse to every time, the guy that assists me his name is Nick and every time I call to speak with him or anyone in there they were rude and disrespectful and then they say their family own tire plus these people are horrible disrespectful and their mechanics suck They rob me out of $6,000 and gave me a three month warranty when I was running a company didn't have time to bring the truck in so I had to pay someone else to finish it.

Mark Brodsky and his team are absolutely second to none! Honest, fast, and reliable--this is my…read morego-to auto repair shop in Riviera Beach. Why go to the dealer when you have a true professional like Mark? He handled my tire leak and replaced my car door window motor with precision and care. Exceptional service, fair pricing, and a level of professionalism that's hard to find these days. I wouldn't trust my car with anyone else!

Good price, fast service, attention to problems with my car and nice owner…read more We will be back

if you like it when people take the time to tell the story with their review, then this is going to…read morebe one you may enjoy. We have four cars in the family and we use the Lake Worth Road location of Discount Tire for them all (half an hour and four tires stores we pass on the way to get there). Here is my best example of why: We have two Tesla Model X's and the design has a flaw in the way Tesla sets up the camber (no, this won't be a technical story, but you need a couple technical words to set the tone) the flaw makes you burn through tires within 8-11,000 miles. Strange, rotten, but true. So on my prior replacement, Juan here at Discount Tire let me know that there is a company that make a camber kit to help the problem. I researched it and bought both my Tesla's a kit that was supposed to fix the issue and felt smug that I outsmarted the problem. However, Tesla had multiple layers of problems they hadn't solved and I didn't know it. The parts of the rear tires that were visible looked brand new, So I continued happy and smug until I got a nail in my rear tire, and that saved me. I stopped at a convenient roadside tire stand, as I was an hour from Discount Tire, I thought a patch done by another shop would be fine. When they looked, they were shocked - the far inside of the tires, where you couldn't see, was down to the cords on both rear tires. I got back in the car and gingerly drove the hour to Discount Tire. I knew I could trust anyone to put on a bandaid, but if I needed surgery, there was only one place I could trust. I arrived at Discount Tire to my favorite customer service advisor, Juan. He started by getting me a credit back from the tire maker for the uneven wear - bonus, as I hadn't remembered tire makers do that, but Juan just went about trying to do the best he could for me. He ordered in a new set of rears and I left the car and showed up the next day for the install. In the meantime, I had researched Tesla's and found there was another layer of problems - you set the alignment at one level, but the air suspension goes to four different settings, so you wear your tires out by the change in settings. So I figured out how to set them to stay in one place - there, another Tesla issue fixed! As the guys were starting the install, I cooked up a plan to fix the rest of my Tesla's problems once and for all. I wanted to replace all four tires and go to different wheels that weren't staggered, so I could rotate them properly and stop the wear in only one spot. I also wanted to stop having the car bang over the smallest uneven patched in the road, as it was on 22" wheels that look nice, but show no mercy for the occupants of the vehicle. I thought I had time to research and get the right choice, but these guys are super speedy and had already put the new tires on, by the time I figured out what I wanted to do. As a result, I didn't want to drive on the new tires as I wasn't planning to keep them. They couldn't take them off and put on the old ones, for, as the only reviews that are negative here state, they can't be liable for putting on faulty tires (or taking nails out of the sidewall) - this is frustrating, but it bears mention as it also saves you from doing silly things and hurting yourself. The wheels would take a week to get in. I talked with Dustin, the manager and he told me he was willing to keep the car on the property and move it into the garage every night until the wheels arrived. I know he couldn't have been happy about that, but man, you wouldn't know it to look at him. Just the perfect image of professionalism when facing an adverse situation. It got worse for them. Having taken this on, they moved the car around for a few days. However, then I had to come by and ask that they plug the car into the wall socket, as it was about to run out of electricity - Tesla's don't have a reserve tank, they just go dead. So they kindly agreed to do so. Ben and Juan moved the car in and out, charging it daily as they did. When the wheels finally arrived, they had them mounted up with new tires, fully aligned and ready to go in under 90 minutes. Discount Tire and Tire Rack share common ownership, so you always get same excellent prices Tire Rack advertises, without having to pay the shipping charge. It is genius. Anyhow, Juan rang up the sale and Dustin had kindly authorized giving me an additional discount. If I was the boss, there is no way I would do that after all the extra trouble I had caused. It was a really kind extra touch that shows how classy these guys are and how well this store is run. So, I'm back to feeling semi-smug, as I really think I've solved all my Tesla problems. We will see if I'm right, but the car rides like a dream on these new 19" wheels. Thank you so much, Juan, Ben and Dustin - I'm your customer for as long as you don't get sick of me!!

These guys are friendly and hard working…read more I bought my tires from them two months ago and I've never seen the type of teamwork they exhibited at any automotive shop. Despite being packed they all helped each other by teaming up on cars to get them out faster. There was one young guy trying to sell me hard on wind shield wipers like it was his mission in life, but I don't pay for something I can do myself. I came back for an alignment today and they didn't disappoint. I didn't have an appointment yet they were able to work me in quickly. We talked shop about modding cars and despite being packed again they still kept everything moving quickly. Their prices are fair and their service is outstanding. I highly recommend checking them out.

I've been using Apex for the better part of a decade and they are still the best and most…read moretrustworthy auto shop I've ever used. I recently had a flat tire, so I put on the spare, threw the flat in my car, and dropped it off at Apex. Unfortunately, I needed a new tire (I anticipated that due to where the puncture was). They didn't have it in stock but ordered it, got it in the following morning, and called me. From when I walked in until I walked out with the new tire mounted and balanced, it was less than 20 minutes. I highly recommend Apex.

THIS REVIEW IS STRICTLY BASED ON THE CUSTOMER SERVICE PROVIDED AS THEY DID NOT PERFORMSERVICE…read moreREPAIR ON VEHICLE I called the day prior to ask for his labor charge as I had gotten a quote from a previous shop whose labor charge was high, arriving in the morning, they give me a quote and it comes out higher than the first shop due to the fact that he is up charging astronomically on the parts he went from $600 for just left axel an no sway bar to $1000 for 1 axel and sway bars . MOOG sway bar links that are on the manufacturers website for $36-$50 per bar and on Amazon for $30 per bar for the exact manufacturer MOOG model number , He looks me dead in my face and proceeds to tell me he is charging $100 per bar. I don't want to even imagine what he was charging me per axle and struts, I then ask him if I buy the parts that he is going to buy, can I bring them in and he repairs the car he proceeds to tell me "no they put on quality parts Not over-the-counter" so because I would like to save $400-$600 on parts and buy the same exact parts from the manufacturers website and bring them into you they are not " Quality parts". They advertise "price match " but not once did he say if I found The exact same parts and manufacturer for a lower price would he match the price, they think because they advertise in the shop they are a "dealer alternative shop" that they can charge you an arm and a leg on aftermarket parts . It's crazy how I read the the reviews and one guy says he paid for your "premium parts" and he said they parts did not hold up to the "premium status " so do you really buy "quality " or "premium " parts as you say?????? He was not the only one fooled by that line. I understand yall running a business, but prices like that for parts are wild , i literally brought all the parts needed (MOOG) like he said for the axel and sway link and the struts for $400. "Quality parts" not a DIY but I am now thanks . I saved well over $900 talking to you people

I have a 2010 Mercedes R350 that had a slow leak in its brake lines. The first shop I took it to…read morecould not find a problem. Wellington Auto Service noticed a drop of brake fluid on plastic panels covering the bottom of the car. After removing the panels, the badly corroded brake lines were exposed. This was a dangerous condition and they fixed it quickly at a very reasonable price. I am using them for all my auto maintenance going forward. I first heard about them when I overheard another person recommending them to a friend at a local coffee shop! He was right.

My wheel alignment was seamless and handled in a reasonable amount of time. I am very happy with…read morethe service. Convenient location and courteous staff.

Another great experience today. 5 stars! Single woman. Went in for an oil change and thinking…read moremaybe it was time I needed new brakes. They had already resurfaced my rotors so thought maybe it was time. Nope! Just needed break fluid. They could have tried to sell me on new breaks but since they were not needed, they didn't. Then, since I used my Tires Plus card and asked me beforehand if using, shaved $100 off my price without me even having to ask. This is why I love them. I don't know, with some negative reviews, how our experiences could be so far apart. I go there without hesitation. I see the same workers that have been there for the long haul. And I do it on my own. But they make me feel 100% taken care of, looked after and to me, it's the best feeling. I don't go anywhere else. Why would I?

I called ahead for an oil change, was very happy with the work done today. They started on my car…read moreas soon as I got there. Chris was very easy to work with, was upfront about everything. My daughter's don't live in the area, but come to this location because of positive experiences, as I have also had. Ty