When I requested references to arrange my father's home going services, I was told this funeral…read morehome went above and beyond. I was not disappointed. They were very professional, efficient, dedicated, and caring. The funeral director, the limo driver, the office staff, even the motorcade security all took this task as if it were their own family. That is how they made me feel and that was my experience with the Diehl-Whittaker team. They strove for excellence and they made us feel like family. We are grateful to Diehl-Whittaker for the care and expertise they lent in facilitating this day for our dear departed Father.

I recently read the response of Diehl-Whittaker Funeral Home to the concerns that was expressed…read moreabout the home going of Walter L Ford Jr. if I could give a half a star that's what they would get because at least he made it to the gravesite. I think it's awful funny that after the complaint on yelp and them trying to get the comment resented ,all of a sudden they're open to have at least 50 people to attend funerals of loved ones and family members. Since Mc Nabb went out of business, our family has used Diehl-Whittier on a regular basis. The buck STOPS here, I will never endorse their services for anyone that I care about. We come from a very large and extended family. when asked where do you want your loved one to go it's Definitely not Diehl Whittaker. I truly feel that they are insensitive to peoples feelings,they arein a business to give the deceased a proper burial or cremation but they need to remember to have empathy and compassion for the family. It's not all about the money and that's what it seems like what happened with my brother. You are in the business to bury humans and not treat people if they were a cat ,dog ,bird whatever. The Bible says I must forgive in order for my heavenly father forgive me. I forgive the staff of Diehl Whitaker and I will not call names, you know who you are. As for using your service or recommending your service again I (we) choose NOT to. There are many other funeral homes in the Columbus area. Maybe some sensitivity classes would be warranted and some additional training. Thank you Karla Brown

These people were so attentive and had symphony for the people visiting and the deceased…read more This was for our daughter who died too young. (Karri Anne Chinn) We would recommend these this place to anyone. Thank you, Leaf for taking care of our baby. The Muse and Chinn Family

Great employees efficient fast service . And a decent price . Return calls promptly , and left…read moremessages for us letting us know how far along in the process everything was . Appreciated the updates . The quality was great , and like I said the value was very good. Deborah and Gregory

I cannot recommend Shaw & Davis highly enough. After a friend recommended them for my brother's…read morecremation, I found their services to be far above my expectations. From the very first phone call, Mr. Kip Shaw was AMAZING. As someone coming from out of town, I truly appreciated the utmost respect he showed me. ​The pricing was fantastic and, more importantly, honest--the initial quote was exactly what I paid, with no surprises. Mr. Kip made me feel at ease during every interaction, and the entire staff was extremely pleasant. They took wonderful care of my brother and made a difficult process much easier. If you are local or from out of town, please trust Shaw & Davis with your loved ones.

My Daughter passed in Jan, I gave this funeral home a picture of my daughter and was told she would…read morelook her very best. Her hair was not fixed the way it was in the photo, they only put foundation on her not full make like she was in photo. Her clothes looked like they was just thrown on her. I would not recommend this funeral home to anyone. I was so heartbroken over losing my daughter and to see her not even close to looking the way she made herself was heartbreaking as well. Her service was rushed, family and friends was rushed out of the funeral home due to them closing at 7. Please DO NOT use this funeral home.

UPDATE 1/28/26 My boy passed away on Dec 23 2025 and I've still NOT received his ashes. In October…read moreI lost my 15 year old cat, brought her here. I was told then they were running 3 to 4 weeks behind because of repairs to their equipment. Now they are 4 to 6 weeks behind, atleast! Absolutely unethical to take people's money and then have them wait nearly 2 months to get their beloved pets back. DO NOT BRING YOUR PETS HERE! If you want your beloved pet home in a timely manner, go somewhere else. It's been a month after I was told 2 to 3 weeks, which at the time felt like an eternity. I called this past Sunday as it was going on 4 and was told I would hear from someone that Tuesday or Wednesday. It's now Friday and I was just told it will be another week. I can't even begin to explain how upset and angry I am. Losing my boy was a shock and devastated me. I just want him home. 4-6 weeks to get your babies back? Unacceptable. Never again.

My dog passed 12/3/23. He was with West Vets and Schoedinger handles cremations for them…read more On 12/21/23, I left a message for Schoedinger because I have not received his ashes yet. I offered to come pick up his ashes, as my vet said they are short staffed, do not have enough people to pickup and drop back off. I received a call from a lady named Wendy. She said if I wanted to pay $100 more, they would place his cremation as "priority" and I could pick up ashes the same day I pay, that he was in their "queue" and it would be another week or so. I think that is a horrible policy - the fact that they are trying to make more money off of people who are grieving a lost family member truly is disturbing and disgusting. If they are short staffed, then they need to hire more people. They should be ashamed - people are grieving and you are attempting to prey on their sadness for monetary gain. I wish I could give you 0 stars.

This has been a terrible experience for my family and myself. My mother had her funeral at the…read moreParsons location on March 1, 2024. The funeral home was in charge of the funeral service and cremation. A horrific list of items was either not done or done incorrectly. 1. The viewing started late because the staff had not set up the room in time. 2. We had asked to have my mom's hair braided. They failed to braid her hair. My daughter had to do it. 3. The tribute video playing when loved ones entered the room to see her was a tribute video of someone other than my mother. They had to hurriedly switch it out. 4. We were told we could stream music over Bluetooth speakers. When we were ready to play her favorite songs we were informed they didn't have a Bluetooth speaker that day. We were forced to have a family member retrieve one. 5. We requested several locks of hair to be preserved because she was being cremated. This was not done before her cremation. They are lost forever. 6. We requested finger nail clippings be kept in order to preserve her DNA. This was not done before her cremation. Her DNA is lost forever. I do not recommend this funeral service for anyone. Their prices are low, but there's a reason for it. Do yourself and your loved ones a favor and go someplace else. At this point, I don't even trust that the ashes I received are those of my mother. That doubt will be stuck with me for the rest of my life. It's not worth the couple of thousand dollars we saved.

Our family is forever grateful to the staff at Edwards Funeral Home. Our brother passed away over…read moreEaster weekend, and despite this, they made themselves available to help us through the funeral process. They were efficient and kind, and cost was quite reasonable.

Very professional, accessible, and compassionate. Gary, Arielle, and Mr. Van Gundy made sure my…read morefamily and loved one was treated with the utmost kindness and respect.

While Caleb was quick to respond the morning after my dog's death, that's where the good customer…read moreservice ended. At drop off on Thursday, I was told that my sweet boy would be cremated that day and that the engraver was off thru Friday so it would be the first of the week before I could pick up Toto in his urn. Monday came and went, as did Tuesday and Wednesday morning. I called on Wednesday afternoon/Thursday morning and was told that Toto was ready, they were just waiting on the engraving and that someone would be in touch in a day or two. Friday, Saturday and Sunday passed. On Monday afternoon I reached back out and again was told that Toto was ready but that the engraving was not and that it would be a day or two and someone would call. At that point i was in tears, i explained the the lack of communication about a deceased loved one was inexcusable. Roughly an hour later i got a call saying he was ready for pickup. Caleb called about an hour after that to make sure someone had called me. My husband went to bring our sweet baby back home. Lack of communication...the fact that i did not receive an apology either from the gal in the office or Caleb, and neither did my husband...all of this things compel me to leave this crappy review. I will def be going back to Schoedinger should the need arise again to cremate a furry family member. They may be more expensive but I was treated with the utmost respect and compassion when we lost a pet a couple of years ago. Woodyard...SHAME ON YOU!!

Went with my husband today for information on planning our final resting place. David was very…read moreinformative and took information to start a file on us. He showed us the different caskets . From there we made a decision and he wrote up an estimate. No pressure to sign right then and we left to discuss our pre funeral arrangements. David was very nice and explained the Jewish burial process well.

When my mother passed, David was there to guide us through the process. He was professional,…read moresympathetic and kind in our moment of grief. David handled everything for us including getting mom back to Columbus since she passed out of state. Epstein certainly knows the Jewish rituals but David was also determined to be sure we had no worries through the process. Since he knew there was construction in the area, David even took the extra step and drove by the cemetery beforehand, to be sure we would have access and secured parking in case things changed before we arrived. I will use David and Epstein again in the future, although I hope not for a long time to come.

Thank you so very much for all the help you gave our family with the funeral arrangements for our…read morebrother. You were kind, helpful, informative, and professional from the beginning. Nothing was too much trouble for you. The care and attention to detail that you gave were wonderful. The funeral day was just nice as we expected it would be. We all feel our brother would be happy with his funeral day. We would not hesitate to recommend your services to anyone. Please thank your team too! God bless you all.

From the owner: Fifth generation family owned and operated. Providing funeral and cremation service to Central…read moreOhio since 1859.