I am not the patient, but I went with the patient multiple times to this location to see an ear specialist. The service and wait time are among the worst for any health clinic.
Once, we waited for nearly three hours to see the doctor just to be told we would need to schedule another appointment to see a different doctor. I have never encountered a time when we can see a doctor on time. If you have an appointment here, you might as well schedule the entire morning or afternoon off because that is how long you will need to wait to see your doctor.
The last time we went, several people were waiting for the same doctor in front of us. We had been waiting for over half an hour when three more people came in to see, yep, the same doctor. How can they schedule patients like this and let them wait for an hour or longer? I have witnessed patients often upset with the poor service, with one complaining that her appointment was canceled without her consent.
On top of that, the facilities are dirty and look like the seats, floor, and windowsills have not been cleaned in years. I had to go to the restroom and was directed to the unisex bathroom by the reception area. There was a brown stain on the toilet seat. I had to ask a worker if there was another bathroom available, and when I asked why all I could say was that the bathroom was not clean.
Completely disorganized office, dirty and unhygienic. I have told the patient not to return to this clinic. read more