Remarkably good experience today. Employees were very efficient, patient and helpful. Crazy-kind…read moreexperience from a government office. Bravo!

The professionals that work at Wayne Youth Services are fine, upstanding individuals who are…read moreengaged in the local community and well versed in their discipline. They provide a safe haven for children and adults while providing information, support, education and training where needed and requested. They are open and caring individuals with a strong sense of purpose. They are the core of community in Wayne. I really appreciate that they are helping families keep strong and safe in Wayne City, Michigan. My favorite times are when they have any public events. They participate wholeheartedly. It's always a pleasure to do business with them or interact with them in any way. Here's a little more about them : What is Wayne Youth Services Youth Assistance Program? The Wayne Youth Services Assistance Program is administered through City of Wayne Parks and Recreation Department. Youth Assistance is a community based delinquency prevention program, which operates in cooperation with the 29th District Court, Wayne Police Department, The Third Circuit Court-juvenile section, public and private schools, and families. Services are provided to help strengthen family life and to assist the youths of Wayne to become mature and responsible adults. Who can benefit from Wayne Youth Assistance Program? Wayne youths, ages 9-17, who are experiencing problems such as: *Police or court involvement *Problems in school *Family troubles *Incorrigible behavior at home or school *Drug/alcohol abuse How are youths referred to Youth Assistance? *Court *Police *Schools *Family All referrals should be made directly to Wayne Youth Services Program Office 734-721-7004 What services are offered by Wayne Youth Assistance Program? *Support/Impact groups for teens and their parents *Community Work Service Program *Drug/Alcohol testing and information *Substance Abuse Intervention Groups *After School Elementary Program *Referral Services

This past week I had been to 3 different nearby SOS multiple times to create an appointment and…read moreschedule an future appointment, unfortunately like many others due to my job it is hard to schedule a day where I have off to come in. Today at my visit to the Westland Secretary of State at approximately 4:25pm, I had been helped by Ms. Nalani who was at the front door greeting everybody with a smile. After speaking with Ms. Nalani I quickly realized she was unlike the other 3 SOS workers I had spoken with from the other nearby city's, she was not robotic and dull Ms. Nalani actually shown personally and a love for what she does. Ms. Nalani and I had a brief conversation that showed how much she cared about her work, also telling me how she enjoys being able to help and provide the state's services to people. Ms. Nalani had then stated that she could not only provide me with an appointment for my visit but she could schedule it that same day at 4:40pm. In my visit it was great to see a welcoming face and someone who isn't just a program but a person, who cares, and I will say Ms. Natali had not just made my appointment for 4:40pm, she had also made my day.

The lady @ the check in today could use some training in her tone and customer service. When…read morequestioned about policy it doesn't need to be meet with a belittle tone. I understand it was late but being rude isn't necessary

The PD sent a patrol by to check on my elderly brother after I hadn't heard from him and I called…read morewith concerns. They were there within the hour. Brother had a great experiece with the officers. Thanks!

Absolutely appalled by the Westland Police Department. We were involved in a hit-and-run where…read moreanother driver--likely intoxicated or distracted--he was weaving in and out of traffic and cut in our lane abruptly and Brake checked us and unfortunately my mom slammed right into him. Instead of being a smart individual they decided to flee the scene, and totaled my mom's car. We could not identify the car because of completely tinted black windows and tinted license plate as well. Instead of Westland PD investigating properly, they gave my mom the ticket, wrongly accusing my mom of causing the accident. Even worse, they treated her--someone with mobility issues and a valid handicap placard--with complete disrespect and zero empathy. They couldn't even distinguish between a state ID and a driver's license, and were smug and unhelpful throughout. They kept accusing me of driving when I do not drive, you can literally scan my state ID and it says cannot drive till August 2025 because I have a history of non epileptic seizures. How can you not know the difference between a state ID and a driver's license? They impounded our car like they were proud of it, and now they're siding with the man who fled the scene. When we asked if they had camera evidence to prove their claim, they said no. Even the insurance company couldn't believe what was happening. We will absolutely be fighting this ticket. This department shows signs of incompetence, bias, and an alarming lack of accountability. It's no wonder they disabled reviews--they probably couldn't handle the well-deserved criticism. Shameful. They are sexist, misogynistic, racist, ableist, and all of the above. I understand why people want to defund the police. Westland Police Department is the most corrupted Police Department of Wayne county.

Had an appointment there today to convert my license to MI license, issue ID to my minor and get…read moreinformation on issuing a license for my grown-up son. "Evita" the person who handled my case was astonishingly amazing, she was patient with us and explained everything and took her time to make sure we understood what is needed for each case also if a case can be completed she took action immediately and performed needed action. Was a pleasant experience and I am very satisfied... special thanks to Evita

Door Admin and counter clerk could not have been any nicer! I had an appointment and was called up…read moreto the counter BEFORE my scheduled appointment! Fast, Friendly, and efficient! I live and Dearborn and have been coming to this office since it opened. I was there for a title transfer and it literally took 10 minutes! You really can't beat that. Keep up the good work!

The Children's section is filled with books and things to do. There are craft events, book reading…read moreand other things going on all the time for the kids. For adults - same thing! Lots of activities and fun things to do as well as a robust book collection. The book collection and the children's section are bolstered by an engaged, professional and helpful set of librarians and technicians who bring knowledge to life. I enjoy working at the tables as well as reading in the library. If there isn't a book you are looking for there - no worry! The librarians can summon a book from one of their many partner libraries - or even from any library in the entire State of Michigan by using MelCat!

Good library. Fun for the kids with a summer reading program. There are lots of homeless people…read morehanging around outside the library. They don't have a video game section.

Inkster City Hall is a pleasure to behold. It's design is sleek and has many sharp corners. A…read morehint at what is going on inside. Inkster City Hall is easy to navigate - once you know where you are going. The Tax Increment Finance Authority (TIFA) Meeting Room is spacious. It is put to good use for other community activities as well. The Inkster City Hall features several large meeting rooms. Each one is accoutered with large tables and plenty of comfortable chairs. The rooms are large enough to allow participants to move around during the work, either to exercise, mingle or perform side meetings. The grounds are kept neat and clean. Parking is adequate. There is additional parking available along side streets. The neighborhood is quiet. I especially like the fact that the building is located on a side street and not on a busy motorway. It makes it easy and pleasant to access. The feeling is very much small town with the advanced, modern, timeless architecture allowing the well deserved impression of accuracy, capability and security. Altogether a nice building to see and visit with grounds and a neighborhood nice for a walk.

I called the 800 phone number for SS and got Turina from the Detroit Tele-Service Center and she…read morewas truly wonderful. She went out of her way to answer a couple of questions which were a little more complex and researched it through and gave me the information I needed which was crucial concerning my 85-year old Mother on Social Security and Medicare. I have been lucky to have had dealings with wonderful agents and/or customer service with the exception of one -- he was very rude, very impatient and I complained right there and then - just sorry I did not get his name. But, Kudos to those exceptional agents who provide millions of people great service.

Fast and convenient. Nicole rectified a complicated issue effectively and professionally.read more

no clear sign for TSA Pre, so I went through regular security. Waiting time wasn't bad but I hated…read morepeople yelling at us, "Just go", "put everything in the box, EVERYTHING" etc etc. I am upset that I dint get the service (TSA Pre) I paid for.

TSA DETROIT you all can't even checkout produce if you tried. Why is it today you have no pride in…read moreyour job. Your professionalism is a bad vibe that is felt in the air. You really need to get unionized and ask for higher wages. There is no more checking in 2 hours before your flight anymore. It's at the minimum 4 thanks your management and poor work performance. You still can't figure out the shoe thing either. You need to hire a lot more veterans that should be 95% of your workforce. Your training or academy should at the minimum 10 weeks. I see why at this particular terminal why standards are not high. You don't make travel fun nor do you make any experience pleasant. That is all. Chief Be the example not the problem.