I called the 800 phone number for SS and got Turina from the Detroit Tele-Service Center and she…read morewas truly wonderful. She went out of her way to answer a couple of questions which were a little more complex and researched it through and gave me the information I needed which was crucial concerning my 85-year old Mother on Social Security and Medicare. I have been lucky to have had dealings with wonderful agents and/or customer service with the exception of one -- he was very rude, very impatient and I complained right there and then - just sorry I did not get his name. But, Kudos to those exceptional agents who provide millions of people great service.

Fast and convenient. Nicole rectified a complicated issue effectively and professionally.read more

I don't get how our state hasn't figured out a better way to make this place and experience a less…read morepainful. There never seems to be no good time to come here, ever. I went at lunchtime, while at work one week. It's always crowded and it's a complete and utter zoo. No one is ever in pleasant mood, staff and guests alike. At least I was able to get in and out of this place in less than two hours, unlike the one in Clawson. Is there no way to improve this slow process?

Nobody likes coming here. It's like waiting at Secretary of State. But the employees are always…read morereally helpful and put me in a better mood, so I wanted to make sure to give credit where credit is due :)

I've had a problem on going since March & still no answers! It's frustrating I don't know who to…read morecall but I know who to write! I've spoken to several reps in the Baltimore office that thinks this is ridiculous that I am still waiting on this Redford office to just do their job!

Only waited like 25 min and had a very helpful and efficient woman help me get a new SS card with…read moremy new last name on it!

Had an appointment there today to convert my license to MI license, issue ID to my minor and get…read moreinformation on issuing a license for my grown-up son. "Evita" the person who handled my case was astonishingly amazing, she was patient with us and explained everything and took her time to make sure we understood what is needed for each case also if a case can be completed she took action immediately and performed needed action. Was a pleasant experience and I am very satisfied... special thanks to Evita

Door Admin and counter clerk could not have been any nicer! I had an appointment and was called up…read moreto the counter BEFORE my scheduled appointment! Fast, Friendly, and efficient! I live and Dearborn and have been coming to this office since it opened. I was there for a title transfer and it literally took 10 minutes! You really can't beat that. Keep up the good work!

This is my local office. All employees I've dealt with are very kind, understanding, helpful. If…read moreyou go right when they open or after 3pm they get you in and out. Lunch time between 12pm and 2pm it's usually crowded. Highly recommend this location. I spoke with Mr. Byrd and he was very helpful. The reps at the front are all very nice.

I would just like to say a very special thank you to Mrs. Griffin and Mrs. GUNBICK these ladies…read morehelped me change my name on my Social Security card quickly when I spoke to someone at a different Social Security office they refused to help me in anyway and told me it would be at least 10 weeks before I would be able to receive my new Social Security card with my new name these ladies went above and beyond for me and I am beyond happy with how they helped me. Over the phone completely kind and courteous thank you ladies what you did for me means a lot:)

This past week I had been to 3 different nearby SOS multiple times to create an appointment and…read moreschedule an future appointment, unfortunately like many others due to my job it is hard to schedule a day where I have off to come in. Today at my visit to the Westland Secretary of State at approximately 4:25pm, I had been helped by Ms. Nalani who was at the front door greeting everybody with a smile. After speaking with Ms. Nalani I quickly realized she was unlike the other 3 SOS workers I had spoken with from the other nearby city's, she was not robotic and dull Ms. Nalani actually shown personally and a love for what she does. Ms. Nalani and I had a brief conversation that showed how much she cared about her work, also telling me how she enjoys being able to help and provide the state's services to people. Ms. Nalani had then stated that she could not only provide me with an appointment for my visit but she could schedule it that same day at 4:40pm. In my visit it was great to see a welcoming face and someone who isn't just a program but a person, who cares, and I will say Ms. Natali had not just made my appointment for 4:40pm, she had also made my day.

The lady @ the check in today could use some training in her tone and customer service. When…read morequestioned about policy it doesn't need to be meet with a belittle tone. I understand it was late but being rude isn't necessary

Inkster City Hall is a pleasure to behold. It's design is sleek and has many sharp corners. A…read morehint at what is going on inside. Inkster City Hall is easy to navigate - once you know where you are going. The Tax Increment Finance Authority (TIFA) Meeting Room is spacious. It is put to good use for other community activities as well. The Inkster City Hall features several large meeting rooms. Each one is accoutered with large tables and plenty of comfortable chairs. The rooms are large enough to allow participants to move around during the work, either to exercise, mingle or perform side meetings. The grounds are kept neat and clean. Parking is adequate. There is additional parking available along side streets. The neighborhood is quiet. I especially like the fact that the building is located on a side street and not on a busy motorway. It makes it easy and pleasant to access. The feeling is very much small town with the advanced, modern, timeless architecture allowing the well deserved impression of accuracy, capability and security. Altogether a nice building to see and visit with grounds and a neighborhood nice for a walk.

Wayne City Hall is kept in good shape. A lot of work has been put into the building in order to…read moreensure it is attractive and functional. It is situated next to Goudy Park in Wayne City which is at the heart of the city. There is easy in to the parking lot when travelling north on Wayne Road. Use caution when heading south as there is a slight curve near the entrance. Plenty of sight view, however. The offices are conveniently arranged within the building which allows residents and those doing business with the city to see to their concerns quickly and efficiently. The main lobby of the City Hall has an information kiosk with a set of materials in booklet and leaflet form concerning services offered in the area and other important health and financial matters.

Scheduled for a 1010 am appointment, arrived 10 minutes early. Checked in thru the link sent via…read moresms the. Showed it to the security guard on duty who was cordial and helpful. There was a problem with the internet connection so all appointments were delayed a few minutes. The receiving area is well lit and the room warm enough during this winter season. My appointment was to update my citizenship and address ... the request took less than 5 minutes and I was out by 1023. Talk about fast and efficient service!

I called to schedule an appointment according to their website and was told that I can only make a…read morephone appointment and it directed to the Pontiac office. And the receptionist didn't know what the website reflected!

So when you get older, do you wanna live with someone? Or do you wanna Livonia own?…read more If you chose the second option, then this is the suburb for you! Really nice and multi-ethnic suburb to the northwest of Detroit - it's a little bit far out but it has some cool stuff here and my pasty shop is here - the one I just reviewed recently, Superior Pasties - and just in general I like this part of town. It's not as fancy and as rich as some of the suburbs, but then it's also not nearly as rundown as Detroit itself. Yet still has some nice character, unlike a lot of the burbs of MI. I come here on a regular basis whenever I'm in town and usually get food and pizza and some other good stuff. Really friendly people around here as well which surprised me. At least some of them were. And you can't say that about the whole region. So to summarize - A very rich and old school European suburb in the north part of Detroit with all kinds of enjoyable food gems and definitely one of the more interesting areas. It is located the Northwest and has some special places that not enough people visit.

Wonderful city to live in for seniors And young folks. Good…read morefamily Atmosphere in Livonia! Thank Le up for a few minutes before you go home so you could get me a text or call you at t many parks where you Can take your dogs.‍‍‍‍‍