Reception area which is the first impression of a business was unclean. It was not littered but it…read moreneeds a deep cleaning. Doctor was very knowledgeable and pleasant. I scheduled a followup appointment but I canceled because cleanliness is important to me, especially in a doctor's office.

I started going to Epiphany Dermatology in DeSoto, TX in September 2025 for acne treatment, and in…read morethe beginning, my experience was positive. The staff seemed organized, and both the doctors and nurses were professional and kind. Unfortunately, that has completely changed. Recently, I had a very upsetting experience involving miscommunication and unprofessional behavior from the office. In January, I had an appointment to restart my Accutane treatment after rescheduling a previous visit. I was told I would receive my prescription at my next appointment. At my February appointment, the nurse clearly instructed me to pick up my medication at Walgreens. However, when I went to the pharmacy later that day, I was told that no prescription had been sent in. The following day, my mother contacted the office and spent a long time trying to get clarification, only to be told I needed to complete iPledge requirements -- which I had already done. When I personally called the office afterward, I was told that I did not need any medication until my next appointment the following month. Confused but trusting their guidance, I followed what I was told and went an entire month without treatment. At my next appointment on March 25th, I explained the situation. Instead of receiving help or clarification, Mr. Johnson Mwangi entered the room and began raising his voice at me over what he claimed was my mistake. He insisted I had been told to use a different pharmacy, which was never communicated to me, and blamed me for "wasting time." I tried to explain what I had been told by the staff, but he continued speaking over me in a confrontational tone. The interaction became so uncomfortable that I was brought to tears. I am a 17-year-old patient, and being spoken to this way by a medical professional--especially over what appears to be internal miscommunication--is completely unacceptable. This experience was disappointing and unprofessional. Patients should not be blamed or spoken down to for errors that originate within the office. I hope this location improves its communication and treats future patients with more respect.Especially their younger patients.

This was the worst experience I've had at any doctors office. I came here thinking I would be…read moregetting a follow-up appointment for a diagnosis I had previously been given. Dr. Way was clearly disoriented and proceeded to ask me the same 3 questions repeatedly throughout my visit even though I would answer them the same way each time. After explaining my symptoms, he asked me what my symptoms were less than 2 minutes later and then continued to ask me at least 5 more times. This repetition did not occur just one time. Based on my encounter, I do not think Dr. Way is fit to be practicing dermatology. At one point I turned around to my nurse for some explanation, but she was on her phone scrolling through Facebook. It took everything in me not to walk out of the appointment due to complete frustration. I was told to make another follow up appointment with Dr. Way 10 days after my initial appointment, however I promptly cancelled that. I would not recommend this institute to anyone.

horrible and racist!! do not waste your time or money he is rude doesnt perscribe anything he'll…read moretell you to go to walmart or walgreens and get it yourself. we waited for a week for results an was told to buy a soap from walmart. then he told my husband that if he is in america he needs to learn english!!!!!!!!!!! like who says that!! its only a matter of time before someone takes physical action on him!!!! worse doctor ever!!!!!!!!

Saw an ad in the Midlothian Now magazine for this med spa and it listed Botox for $7.00/unit. I…read morecalled and made an appt for me and my friend to have a consultation for Botox. During our consultation, the doctor referred to the product as Dysport. We questioned him....told him his advertising and our appt was for Botox. They don't even have Botox!! And they tried to tell us it was the exact same thing, when we having been getting Botox for years and know its not exactly the same. We left without getting anything done because we felt we were lied to and possibly trying to be scammed. I do not recommend this place. What they advertise is not what they are giving!!

The place has the best prices in the metroplex with my opinion one of the top laser techs also…read more I love the laser hair removal after a couple treatments I don't even have to shave at all saves me a lot of time and money!

I have been under Dr Hopkins care for over a year and gone through multiple procedures and…read moresurgeries. I've never lost faith in Dr Hopkins as a surgeon/doctor. He is meticulous, thorough, professional, personable, friendly and answers your questions openly and completely...no matter how many you ask him; however, I did lose faith in his office staff until he hired Amy. I experienced issues with incorrect information being called into my insurance company, being given wrong dates and times of appointments, orders not being sent over for presurgry, prescriptions not being called in correctly or the right amount of refills, being given incorrect information for after surgery and wound care and orders not being sent over for follow up tests. Too many mistakes continuously to be simple human error. I voiced my concerns to his staff. I didn't change doctors because Dr Hopkins is a great doctor and those are issues/responsibilities of his office staff. After he hired Amy during my second visit with her, she sensed my unease and cared enough to ask and listen to my concerns. She made sure none of these issues happened again. Amy has seen me through the worst of health issues by being personable, compassionate, consistent and above all professional. Amy and Dr Hopkins both took the time to actually get to know me genuinely. Amy and Dr Hopkins have created an atmosphere of trust with the most important aspect of my visits...my overall health and wellbeing. I actually still make sure Amy will be there whenever I have an appointment scheduled because I trust her and her skills. Dr Hopkins and Amy work so well together it's a seamless transition from being seen by him to being seen by her during a visit. I would recommend Dr Hopkins to my friends and family because of his skills as a surgeon/doctor and because of Amy and her skills as a nurse.

After my gynecomastia surgery, I regained my confidence. At the end of my experience I not only…read morecame to appreciate Dr.Hopkins for his work but for the kindness and comfort that he and his staff provide. This has been my first and only surgery and I could not have fallen into better hands. I'm happy that my search for the right surgeon led to this team.

Great staff...starting when you walk in the door (especially if Khori is at the front desk...she is…read morefriendly, helpful and puts you right at ease!!). I had to go for a work-related injury, and Khori walked me through everything! The doctors and other staff were awesome, as well! I hope I don't have to go to an Urgent Care again anytime soon, but if I do...this is the place I will go. FIVE STARS (OR MORE!)!!!

I was there for high blood pressure issue on Jan. 6th. Also had some chest pain. I had to wait a…read morewhile because my appointment was around 6:45pm. They got me in at like 7:15pm and the experience was excellent. I know ppl give them a hard time in the office because these days ppl are not nice but these ladies were amazing. My wife could not believe how gracious they were. Had pressure check and CAT scan and they walked my wife and me on next steps. Did not leave out til close to 9pm but I was confident I was taken care of. To the front desk, and the nurse and doctor who saw me. Thank You!

Dr​. Olusanya is a caring physician​ who truly wants the best for his patients. The first day I…read morewent into his office, he was very honest about the changes I needed to make to my diet in order to stay healthy. He desires for his patients to meet any health goal that is set before them and will keep them accountable. This is a quality that sets him apart. He will work alongside his patients to make sure that they reach their maximum potential. His staff is also friendly and willing to help regardless of how busy they are. I truly recommend this clinic. ​

too slow, doesn't answer phone Or message, charges a fee for doctors excuse even after being seen…read morethat day. My children and I have been going along time because of convenience and he speak to children about doing well in life and going to college but the service needs to improve

I have been a member here for a little while and should have joined years ago. I come here for all…read morethings spa related and beyond and it's always such a treat. The last few months I have been going to Coco for my pedicures and what a joy she is! Very easy to talk to and such a kind soul. She has done my pedicure quite a few times and each time she executes with precision and I'm left with the most beautifully painted toenails and supple skin. I think I always enjoy our conversations just as much if not more than the service she is providing. Give her a try and I bet you'll love her too.

I scheduled a 50 minute River rock massage for 9 AM. They instructed me to arrive 15 minutes…read morebefore, to which I actually arrived 20 minutes prior. After being directed to the changing room, I was seated in another area to wait for my massage therapist. By the time she came and got me, it was 5 minutes after my scheduled time. After arrival into the room, she seated me on the table and washed my feet in what I assume was supposed to be a foot massage, but it was really just putting my feet in water and drying them off. Then she stepped out for me to remove my robe and get under the sheet on the table. When I took my watch off before getting on the table, it was 9:12. When she came back in, she proceeded to keep my full body covered with the sheet and placed a warm towel on my back over the sheet. She then proceeded to line 3 rocks on my back and wrap them with the warm towel while she began on my legs and feet. On every area, she made one pass with the rocks before discarding for hands. And it really just felt as if she was rubbing the rocks on my body rather than massaging. The entire time, I felt as if she was rushing through each section of my body, spending no more than a minute or two. Going back and forth to the counter to get new oils or switch rocks probably totally 1/2 the actual time of the massage. At the end of the massage, she spent probably 3-4 minutes washing her arms and hands before telling me that was it and she was going to step out for me to get my robe back on. I laid there for a minute being super disappointed and feeling like it couldn't have been 50 minutes. After I got up and put my robe on, I grabbed by watch and it was 9:52. I think I would be very safe to say my total massage might have been 35 minutes. The problem areas that I was asked about received no attention, nor did any area really. For $115, I really expect hands on me for 50 minutes. If that means no foot washing "massage," then I don't want it. Every massage I've ever had has been a stone massage and this was the worst experience at one of the priciest places.

Dr. Mikki is the absolute best! I came upon Dr. Mikki and…read moreMedrein Health Aesthetics through numerous recommendations and several months of research. I was notably impressed with the fact that Dr. Mikki is a board-certified working ER physician. She has 12 years of practice in the ER under her belt and is both highly knowledgeable and informed on the best procedures suited for for each individual patient, and to be executed in the safest manner possible. In her consultation, she takes the time to go over each step she will be taking to ensure you have both a safe and natural outcome when performing your procedure. Her consultation is both educational and compassionate, as she also considers your personal goals, adjusting your needs to what you are able to afford and recieve beautiful results. I am in my mid 60's and was experiencing a lower jowl "sinking" in my jaw area, with my lips almost non-existent. I used makeup and lip liner to basically "draw my lips on" each and every day. I was extremely hesitant about looking into having work done on my lower face, and especially lip area, fearing the dreaded "duck lips". I expressed this concern to Dr. Mikki and she assured me the procedure would be very subtle and evenly proportioned. I could not be happier with my results! My jaw area appears much smoother and all wrinkles that were above and around my mouth have been smoothed out to a very natural look. My lips have "bloomed" into a normal curvature and do not at all appear "done". I could not recommend a better doctor for aesthetics in the DFW Metroplex to perform your procedure. You will be pleasantly surprised and extremely gratified.

Dr.Mikki is amazing!!! Not only did my skin love the Fotona 4D and Hydrofacials I have tried here,…read morebut I loved how Dr.Mikki took the time to educate me on what she was doing on top of providing an amazing service. Exceptional personalized care! One on one evaluation and skin coaching practices in place to measure progress and growth! I'm so glad I found a high caliber skin care salon with an honest, helpful staff and comfortable setting. Already looking forward to my next appointment! If you are looking for a best medical grade salon - don't look any further, try this place, you will love it!!

Extremely unskilled. Even the revision was an epic fail as he put the fat transfer exactly where it…read moreshouldn't go, creating an even bigger problem. No accountability. No remorse and no refunds. It cost thousands to fix, and the provider who fixed what Obasi botched is no stranger to patients needing corrective measures. Furthermore, aftercare is practically nonexistent, and the nurse is apathetic and takes weeks to return calls. Buyer beware

I wish I had read the review below prior to my surgery. He will leave you botched. He offered the…read moreworst post-op care. Please seek cosmetic surgery elsewhere. SAVE YOURSELF FROM PAIN AND SUFFERING! I had 3 procedures done, breast augmentation implant exchange, lipo 360 with a BBL in September 2022. I developed so many issues and complications, not to mention that my bbl is lumpy and uneven, parts of my skin have developed a terrible pigment that is more than likely permanent. My breast augmentation had so many things go wrong I had to pay over $2,000 elsewhere to get testing done, CT scans, ultrasound and medication because the doctor kept telling me that "Nothing was wrong with me, that I came in with a larger breast"! Absurd, I had perfectly symmetrical breast pre-op, and even if that had been the case, as a professional surgeon why didn't he suggest getting different implant sizes to correct the problem? That is because my breast were perfectly even prior to my surgery. My lipo areas are lumpy and uneven and I have developed so much fibrosis. Mind you I followed all of my post-op instructions to the T, I received at least 20 lymphatic massages, his technique is just not it. He did not leave me snatched, I am not a big person at that I'm 135lbs, and you would think my results would be dramatic to great. My entire experience here after my surgery has been terrible, from my breast incision opening and it draining heavily after 4 weeks to the doctor ignoring all of my concerns telling me nothing is wrong. Thankfully I was able to find a Board Certified PLASTIC surgeon who perfumed emergency surgery on my breast and put me on heavy antibiotics as my implant had developed a biofilm, he also drained over 100ml of fluid to my breast. However, according to Dr. Obasi NOTHING WAS WRONG WITH ME.