I started going to Epiphany Dermatology in DeSoto, TX in September 2025 for acne treatment, and in…read morethe beginning, my experience was positive. The staff seemed organized, and both the doctors and nurses were professional and kind. Unfortunately, that has completely changed. Recently, I had a very upsetting experience involving miscommunication and unprofessional behavior from the office. In January, I had an appointment to restart my Accutane treatment after rescheduling a previous visit. I was told I would receive my prescription at my next appointment. At my February appointment, the nurse clearly instructed me to pick up my medication at Walgreens. However, when I went to the pharmacy later that day, I was told that no prescription had been sent in. The following day, my mother contacted the office and spent a long time trying to get clarification, only to be told I needed to complete iPledge requirements -- which I had already done. When I personally called the office afterward, I was told that I did not need any medication until my next appointment the following month. Confused but trusting their guidance, I followed what I was told and went an entire month without treatment. At my next appointment on March 25th, I explained the situation. Instead of receiving help or clarification, Mr. Johnson Mwangi entered the room and began raising his voice at me over what he claimed was my mistake. He insisted I had been told to use a different pharmacy, which was never communicated to me, and blamed me for "wasting time." I tried to explain what I had been told by the staff, but he continued speaking over me in a confrontational tone. The interaction became so uncomfortable that I was brought to tears. I am a 17-year-old patient, and being spoken to this way by a medical professional--especially over what appears to be internal miscommunication--is completely unacceptable. This experience was disappointing and unprofessional. Patients should not be blamed or spoken down to for errors that originate within the office. I hope this location improves its communication and treats future patients with more respect.Especially their younger patients.

Reception area which is the first impression of a business was unclean. It was not littered but it…read moreneeds a deep cleaning. Doctor was very knowledgeable and pleasant. I scheduled a followup appointment but I canceled because cleanliness is important to me, especially in a doctor's office.

People here are super nice from front desk Vanessa and the nurse and to checkout Elvia. Dr. Way is…read morealways in point with my diagnosis. They feel like family. I always come here for my keratosis pilaris and acne. Also, the facility looks sooo fancy and it's huge. I think it's funny how they dress up with creative costumes for Halloween each year

horrible and racist!! do not waste your time or money he is rude doesnt perscribe anything he'll…read moretell you to go to walmart or walgreens and get it yourself. we waited for a week for results an was told to buy a soap from walmart. then he told my husband that if he is in america he needs to learn english!!!!!!!!!!! like who says that!! its only a matter of time before someone takes physical action on him!!!! worse doctor ever!!!!!!!!

Saw an ad in the Midlothian Now magazine for this med spa and it listed Botox for $7.00/unit. I…read morecalled and made an appt for me and my friend to have a consultation for Botox. During our consultation, the doctor referred to the product as Dysport. We questioned him....told him his advertising and our appt was for Botox. They don't even have Botox!! And they tried to tell us it was the exact same thing, when we having been getting Botox for years and know its not exactly the same. We left without getting anything done because we felt we were lied to and possibly trying to be scammed. I do not recommend this place. What they advertise is not what they are giving!!

Great services!!! Bianca is the best...very clean environment...I get microdermabrasion facials and…read moreI love them. My face feels so much smoother and feels cleaner.

I have been under Dr Hopkins care for over a year and gone through multiple procedures and…read moresurgeries. I've never lost faith in Dr Hopkins as a surgeon/doctor. He is meticulous, thorough, professional, personable, friendly and answers your questions openly and completely...no matter how many you ask him; however, I did lose faith in his office staff until he hired Amy. I experienced issues with incorrect information being called into my insurance company, being given wrong dates and times of appointments, orders not being sent over for presurgry, prescriptions not being called in correctly or the right amount of refills, being given incorrect information for after surgery and wound care and orders not being sent over for follow up tests. Too many mistakes continuously to be simple human error. I voiced my concerns to his staff. I didn't change doctors because Dr Hopkins is a great doctor and those are issues/responsibilities of his office staff. After he hired Amy during my second visit with her, she sensed my unease and cared enough to ask and listen to my concerns. She made sure none of these issues happened again. Amy has seen me through the worst of health issues by being personable, compassionate, consistent and above all professional. Amy and Dr Hopkins both took the time to actually get to know me genuinely. Amy and Dr Hopkins have created an atmosphere of trust with the most important aspect of my visits...my overall health and wellbeing. I actually still make sure Amy will be there whenever I have an appointment scheduled because I trust her and her skills. Dr Hopkins and Amy work so well together it's a seamless transition from being seen by him to being seen by her during a visit. I would recommend Dr Hopkins to my friends and family because of his skills as a surgeon/doctor and because of Amy and her skills as a nurse.

After my gynecomastia surgery, I regained my confidence. At the end of my experience I not only…read morecame to appreciate Dr.Hopkins for his work but for the kindness and comfort that he and his staff provide. This has been my first and only surgery and I could not have fallen into better hands. I'm happy that my search for the right surgeon led to this team.

Great staff...starting when you walk in the door (especially if Khori is at the front desk...she is…read morefriendly, helpful and puts you right at ease!!). I had to go for a work-related injury, and Khori walked me through everything! The doctors and other staff were awesome, as well! I hope I don't have to go to an Urgent Care again anytime soon, but if I do...this is the place I will go. FIVE STARS (OR MORE!)!!!

CareNow should be called We Don't Care, Now or Ever! Truly the worst experience ever. I drove to…read moreDallas for my annual physical with my primary care physician. When he took my blood pressure, it was quite elevated: 175/75. My doctor said I should go to urgent care for medication to lower the BP. Unfortunately for me, the nearest place was CareNow on Midway Road. I walked in at 4:30 and explained I needed medication for high blood pressure. The receptionist had her nose in a book and seemed very inconvenienced to have to check in a patient. She was extremely rude and barely spoke two words to me. When I got to an exam room, the aid took my blood pressure. It was 189/99- a very serious hypertensive emergency! But the aid was not alarmed. He informed me that they did not have any medication for lowering BP. (Although he was quite ready to administer a shot for pain. This seems to be their "catch all" treatment for people who walk in. I told him "no thanks." He did offer to call in a prescription for me. He also said that I couldn't leave until I saw the Doctor. I sat in the exam room for nearly an hour. ( I had been fasting ahead of my physical for a full blood panel with my primary doctor.) It's nearly 6pm by now and I have not eaten in over 24 hours. So, I stepped out of the exam room to see if I could leave since I needed food and there was nothing they could do for me anyway. I saw the aid just sitting at his station. Beyond him, I saw the doctor just sitting at her desk. GRRR! With a BP of 189/99, she should have been in to see me immediately to tell me I needed to get to the ER. So, I left to get food and realized I was not informed as to which pharmacy they called for my prescription. I tried calling them several times and each time my call was disconnected. So, I went back there. New receptionist this time, but even more rude than the last one. She looked me up on the computer and snapped at me, "You walked out! So, we didn't call it in." I couldn't believe it. At that point, I searched for the nearest ER and went to Advance ER on Inwood Drive. They were amazing! They took excellent care of me. I got the medication I desperately needed and they kept me there to monitor me until I was out of the danger zone. I am shocked and very angry at the lack of care at CareNow. They should be sued for criminal negligence and the entire staff should be fired. I could have died and nobody there cared.

too slow, doesn't answer phone Or message, charges a fee for doctors excuse even after being seen…read morethat day. My children and I have been going along time because of convenience and he speak to children about doing well in life and going to college but the service needs to improve

If I could give ZERO stars I would. "Dr" is very rude, into fat-shaming, against breastfeeding, and…read morean all around quack. He made sure my daughter was completely humiliated, made her repeat after him what she could not eat because he made the visit entirely about being overweight. This was not the reason for the visit, yet he obsessed over it and would not let up. I have never seen such unprofessional, unethical, and ignorant treatment of a human being in my life. DO NOT waste your time with this place, you won't get the proper diagnosis and it's not worth it.

Package type: Couples Pangea Swedish Massage with lunch served after…read more Date: 7-2-2026 This was a surprise gift by my partner for my birthday. It was my first professional massage and my masseuse was Camron. She was so sweet and very responsive to my needs. 5/5 for services. The only downside was the front desk staff / spa attendants not communicating to the kitchen that we had the meal package. So after a 30-ish minute delay and a very sweet chef explaining the situation to us in the dining area, we finally were able to enjoy our orange chicken and rice meal. 5/5 for the meal, 3/5 for the unnecessary delay caused by front desk/attendant staff. My partner and I would both come back again.

I was gifted a massage and was finally able to redeem the service. It's been far too long since…read moreI've been here. Massage Service: Pangea Swedish Massage Although Torei wasn't the masseuse I chose when the appointment was made I'm actually glad she was the person to perform the service. She was warm, welcoming, and prior to starting the massage she told me to let her know if I needed her to adjust the pressure at any time. Oh, my goodness. Torei's hands were magical. She spent extra time on my trouble area, as requested, and my overall experience with her was great. I wanted more time, but only booked for 50 minutes. I left Daired's relaxed and felt like I was walking on a cloud. Torei gets 5-stars Next time I'll be sure to choose Torei for my massage service. My only critique is for the front desk. Upon arriving, I indicated I was there for an appointment and provided the name of the person I booked with. The front desk person didn't mention that my masseuse would be different. Once I provided the name of the person my appointment was with (based on my confirmation email) that was an opportunity to provide another layer of customer service from the front desk and mention the appointment showed with someone else, since Daired's made the change to the appointment. In general, it's not good practice to rely only on technology to make a customer aware of changes to their appointment that Daired's made.

Dr. Mikki is the absolute best! I came upon Dr. Mikki and…read moreMedrein Health Aesthetics through numerous recommendations and several months of research. I was notably impressed with the fact that Dr. Mikki is a board-certified working ER physician. She has 12 years of practice in the ER under her belt and is both highly knowledgeable and informed on the best procedures suited for for each individual patient, and to be executed in the safest manner possible. In her consultation, she takes the time to go over each step she will be taking to ensure you have both a safe and natural outcome when performing your procedure. Her consultation is both educational and compassionate, as she also considers your personal goals, adjusting your needs to what you are able to afford and recieve beautiful results. I am in my mid 60's and was experiencing a lower jowl "sinking" in my jaw area, with my lips almost non-existent. I used makeup and lip liner to basically "draw my lips on" each and every day. I was extremely hesitant about looking into having work done on my lower face, and especially lip area, fearing the dreaded "duck lips". I expressed this concern to Dr. Mikki and she assured me the procedure would be very subtle and evenly proportioned. I could not be happier with my results! My jaw area appears much smoother and all wrinkles that were above and around my mouth have been smoothed out to a very natural look. My lips have "bloomed" into a normal curvature and do not at all appear "done". I could not recommend a better doctor for aesthetics in the DFW Metroplex to perform your procedure. You will be pleasantly surprised and extremely gratified.

Dr.Mikki is amazing!!! Not only did my skin love the Fotona 4D and Hydrofacials I have tried here,…read morebut I loved how Dr.Mikki took the time to educate me on what she was doing on top of providing an amazing service. Exceptional personalized care! One on one evaluation and skin coaching practices in place to measure progress and growth! I'm so glad I found a high caliber skin care salon with an honest, helpful staff and comfortable setting. Already looking forward to my next appointment! If you are looking for a best medical grade salon - don't look any further, try this place, you will love it!!

Extremely unskilled. Even the revision was an epic fail as he put the fat transfer exactly where it…read moreshouldn't go, creating an even bigger problem. No accountability. No remorse and no refunds. It cost thousands to fix, and the provider who fixed what Obasi botched is no stranger to patients needing corrective measures. Furthermore, aftercare is practically nonexistent, and the nurse is apathetic and takes weeks to return calls. Buyer beware

I wish I had read the review below prior to my surgery. He will leave you botched. He offered the…read moreworst post-op care. Please seek cosmetic surgery elsewhere. SAVE YOURSELF FROM PAIN AND SUFFERING! I had 3 procedures done, breast augmentation implant exchange, lipo 360 with a BBL in September 2022. I developed so many issues and complications, not to mention that my bbl is lumpy and uneven, parts of my skin have developed a terrible pigment that is more than likely permanent. My breast augmentation had so many things go wrong I had to pay over $2,000 elsewhere to get testing done, CT scans, ultrasound and medication because the doctor kept telling me that "Nothing was wrong with me, that I came in with a larger breast"! Absurd, I had perfectly symmetrical breast pre-op, and even if that had been the case, as a professional surgeon why didn't he suggest getting different implant sizes to correct the problem? That is because my breast were perfectly even prior to my surgery. My lipo areas are lumpy and uneven and I have developed so much fibrosis. Mind you I followed all of my post-op instructions to the T, I received at least 20 lymphatic massages, his technique is just not it. He did not leave me snatched, I am not a big person at that I'm 135lbs, and you would think my results would be dramatic to great. My entire experience here after my surgery has been terrible, from my breast incision opening and it draining heavily after 4 weeks to the doctor ignoring all of my concerns telling me nothing is wrong. Thankfully I was able to find a Board Certified PLASTIC surgeon who perfumed emergency surgery on my breast and put me on heavy antibiotics as my implant had developed a biofilm, he also drained over 100ml of fluid to my breast. However, according to Dr. Obasi NOTHING WAS WRONG WITH ME.