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    2.3 (70 reviews)
    Closed 8:00 am - 8:00 pm
    Updated over 3 months ago

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    25 days ago

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    4 months ago

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    11 months ago

    Customer service is horrible and they lie about price. Please stay away from this business

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    1 year ago

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    8 months ago

    Amazing service was in and out in less than an hr. Thank u Fallon and Kiersten for excellent customer service!!

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    8 months ago

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    10 months ago

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    1 year ago

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    1 year ago

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    11 months ago

    The Lab Lady's are fantastic keep up the amazing work! Also they were patient with me being impatient.Thank you all for the great service.

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    1 year ago

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    2 years ago

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    1 year ago

    I came in not feeling very well of course, Doctor Baah was of great help and so did the reception.

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    1 year ago

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    3 years ago

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    2 years ago

    Bad service. Came for UDS test. Took like an hour for waiting. End up with cancel the service

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    3 years ago

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    2 years ago

    Checked in 1:30pm on line, was called till after 5:30pm. Heard other patients complaining about waiting over 3hrs.

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    6 years ago

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    2 years ago

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    4 years ago

    Helpful 1
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    4 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    Leecy C.

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    5 years ago

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    9 years ago

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    Leecy C.

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    6 years ago

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    5 years ago

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    7 years ago

    Waited over 2 hours just to do a simple drug test for a new job I started..this location just needs to be shut down man..

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    Leecy C.

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    7 years ago

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    Leecy C.

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    6 years ago

    Fast efficient excellent detailed and caring! Dr. Bob come is patient oriented and she has a great personality!

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    8 years ago

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    Leecy C.

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    8 years ago

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    Leecy C.

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    9 years ago

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    8 years ago

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    Leecy C.

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    8 years ago

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    Leecy C.

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    6 years ago

    They are rude on the phone , have an attitude. Always in a rush and they don't want to help me out with questions i have .

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    9 years ago

    Been waiting here for over 2 hrs for physicals. Now been out 20 mins done from physicals just to freaking pay to leave. Very slow

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    Leecy C.

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    6 years ago

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    Page 1 of 2

    Ask the Community - CareNow

    Review Highlights - CareNow

    Cara my doctor was SUPER NICE!

    Mentioned in 2 reviews

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    TotalCare Emergency Room - Cedar Hill

    TotalCare Emergency Room - Cedar Hill

    2.1(7 reviews)
    5.0 mi
    Family-owned & operated
    Walk-ins welcome

    I went in to get my hand stitched up on 06/06/25. They were nice initially as the front desk person…read moretook my insurance and payment. Once I got to the person that was going to stitch my hand otook one look and said that he couldn't do the procedure. He told me to go to the emergency room. I stopped by the front desk and I was told I couldn't get my refund of $65 copay although no work had been done. She then said that she would contact the manager and told me to call back as I left for the emergency room. I called back on 06/09/25 speaking to a different front dest person telling me I should have tried to get it on 06/06 and I told her I did. That young lady called me on 06/10/25 leaving me a voicemail saying the manager denied my request for a refund because the male nurse did take a look at my hand. I tried filing a complaint with the Better Business Bureau but they are not accredited with them. I will never go that particular office location again for nothing. My bank is going to reach out to them. Everyone avoid them and don't give them any business until they do right by their customer. I hope this helps someone because I've learned a $65 lesson.

    Everyone was awesome!!! Adrienne, RN, was so patient. She explained everything that she was doing…read more Neoshia at the front desk was very welcoming. Frankie and Dr. Adesanoye was everything. They had me in and out, very professional.

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    TotalCare Emergency Room - Cedar Hill
    TotalCare Emergency Room - Cedar Hill
    TotalCare Emergency Room - Cedar Hill

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    Baylor Scott & White Urgent Care+, DeSoto

    Baylor Scott & White Urgent Care+, DeSoto

    1.2(5 reviews)
    3.8 mi

    This visit was at the Desoto, TX location, next to Kroger grocery…read more I took my fiancee' into this location on the afternoon of 7/25/2023 for two issues. One of which was a possible wrist fracture and the other, an (pet) animal bite. We went directly into the office, not knowing that an appointment was needed. The young lady at the reception desk was very understanding and pleasant but had to direct us to the online portal to make an appointment, which we did. We were seen by FNP-C Koffi, who was very pleasant and was very focused on the patient and getting an accurate diagnosis and proper treatment. We were very pleased with her care. X-rays were necessary for a possible fractured wrist and were completed very quickly. The photos were sent to an Xray tech for interpretation and were returned in about 15-20 minutes. This is a very reasonable timeframe as well. The animal bite was examined, did not show any sign of infection at that time. Ms. Koffi instructed us to monitor it and if it became infected, to call back in to the office and we would be prescribed antibiotics as treatment. The visit ended with us paying the expected price and leaving the practice feeling very good about the visit. I wrote an initial review using the link that came to us via text message, stating that we had been very pleased. THE NEXT DAY, on 7/26/2023, the animal bite was distinctly infected. My fiancee' called back in to the practice to get the promised prescription. She was told that this was not possible. She would have to pay for a 2nd visit, or wait until Ms. Koffi returned to duty (48 hours later). I stopped by the office on 7/27 to confirm this and a different reception desk attendant told me that this was correct, there would be no prescription written without additional payment or waiting for Ms. Koffi to return. Imagine a health care company that will let an infected animal bite go untreated unless they extort more payment from you - or tell you to just let the infection simmer for a couple more days until the other nurse is on duty. This is not a health care company that cares about patients. In conclusion, I sincerely hope Ms. Koffi finds better employment in the very near future. This kind of organization has some very good people but is interested only in your money, not your healthcare.

    I entered office around 9:30am on June 27th. While typing and without any eye contact or simple…read moreprofessionalism. Office clerk: "How May I help you?" Me: "I was told by the Cedar Gill clerk that I can come to this location to be seen because their x-ray machine was broken." Clerk: still no eye contact as she continues to type; Points to poster, "You need an appointment." Me:They told me that I didn't need one. Since I was already on their books. Clerk: Picks up phone and calls Cedar Hill. Then hangs up the phone and says. Ok so you still need to go online and make an appointment. I picked up appointment card and headed to a better area and location where I was treated with more dignity, empathy, and respect.

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    Baylor Scott & White Urgent Care+, DeSoto

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    CareNow - urgent_care - Updated May 2026

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