First, if they had a website that I can find, or a customer service phone number on their label, I would afford them the courtesy of contacting them without the need to air this dirty laundry in public.
I bought a gallon of their 2% milk at the Eastside Public Market in June of 2012. The cost was high and the expiration date was smudged, but it looked like 16 days into the future. Since it was June in Houston, I went right home with the milk (ten minute drive) to get it into the refrigerator. Seven days later and 2/3 consumed, the rest of the gallon went sour. I never have had this problem with store-bought gallons in this refrigerator. I understand low temperature pasturization, but if their shelf life is only one week, the expiration date ought to reflect that.
The taste was better than store-bought, but not worth the price they charge. In addition, the best tasting milk that I have had have all come in glass bottles (this is my anecdote; I cannot prove a causal relationship and it is subject to my bias, I admit, but I have never had the best tasting milk in plastic or a carton, no matter how fresh or how much I have paid for it). I assume that recycling and the cost of glass bottles would be a headache for WBWD small-business owner Mike, but if he is as passionate about his milk as other bloggers say that he is, why would he not use glass bottles?
I noticed that they store their dairy in a refrigerated truck at the Eastside Market but I also noticed that I never hear the compressor on when I walk by their stand. I have no knowledge of how insulated trucks stand up against the Texas summer sun.
I will enjoy WBWD products when I am served them in establishments; if they are not good, at least there will be someone there who can take them back. read more
