The environment was welcoming and awesome customer service. Very cozy, already set up the…read moreappointment for next month Thank youuu

Everything went well! It was my first ever wax and Crystal made me feel incredibly comfortable. She…read morewalked me through everything that was going to happen and we talked and laughed about everything!

I saw Niki For a Brazilian V for my first time in a couple years. I'm a plus size mama and Niki…read moreknew how to push and pull my body and get me right! Personable, professional, and attentive to detail. An excellent vibe and I will go back to see her again.

I absolutely love visiting this location; it's always clean and welcoming, and every staff member I…read moreencounter is incredibly kind, knowledgeable, and genuinely helpful. I've scored amazing deals on various packages thanks to the recommendations of Janea, Jahnessa, and a wonderful woman with red hair. Makeia handled my waxing perfectly--she's fast, engaging, and very friendly. When my schedule changed, I switched to waxing with Niki, who is just as impressive. She works quickly, keeps the conversation going to distract from any discomfort, and exudes kindness. I can confidently say I wouldn't choose anywhere else!

Definitely lacking in service and time management. Came in for a 3:30pm appointment and waited 30…read moremins for the esthetician to show up and finally decided to walk out. I asked for water while I was waiting and they didn't even have that basic necessity. I'm actually glad that I didn't go through with my service, I'm sure it wouldn't have turned out any good. What an unfortunate waste of time and effort. :(

New management is the best I've seen so far as a long time customer. I love the new reward system…read morethey offer and discounts for pre booking. You can choose any week range for your maintenance brazilian, it use to be extra for anything over 6 weeks. Megan is my esthetician and I appreciate our authentic conversation. Always a great service!

Service was amazing my brow lady was so knowledgeable and sweet. I got the brow lamination which I…read morehighly recommend. Not sure if I would get the tint again but I highly recommend the lamination. Vibe is super cute and everything is clean! These girls are so nice and I like the small shopping center it is located in. I will be back!

I've seen Emily a few times over the past couple of years and, most recently, came for a brow…read morelamination and lash lift & tint with Amanda. This was my first visit in their new location. I'll be honest - I made more than 1 u-turn getting to the new spot, which is only directly accessible going northbound on Independence. If you're traveling south, you have to make u-turn. And if you miss it going north, you may have to make several. Now that I know where it is, I won't miss it again! Look for the red State Farm sign at the entrance to the professional center before turning in. I do really like this new spot which is solely for EA Esthetics. The entrance is lovely and welcoming, with beautifully-displayed retail merchandise to browse while you wait for your esthetician. It seems like an overwhelming selection of serums, lotions, washes, etc. but you will get an expert-recommendation after a consult with Emily or the other staff. On this visit, I was taken back for my treatment right at my appointment time. Amanda was kind enough to make sure I was comfortable before beginning - I was in for a long haul (2+ hours!). About halfway through treatment, I got chilly and she had a cozy blanket ready for me. She explained each step of the process so I knew what to expect and I was so happy with the results. I was a little scared at how dark my brows were initially, but as promised, they lightened to a perfect tint within a couple of days. Their website is so easy to use for booking and gives a detailed description of service and prices. For both my brows and lashes, it cost over $200, but this definitely seems to be competitive with other VB spas. I was incredibly happy with my results and will return for touch-ups, as recommended, in a few weeks. I have had a great experience each time I have been in and highly recommend Emily and Amanda for any skincare need!

Alice was our nail tech. She did a manicure and pedicure for us and she was amazing. Very kind,…read moreprofessional and attentive. She asked questions along the way to ensure we got exactly what we came for. In addition to that, that staff here are extremely welcoming and friendly. Great atmosphere. I would highly recommend.

My wife wanted a manicure and pedicure for her birthday. I was going off of Yelp reviews and Yelp…read moreranked this as number 1. I read more reviews on both Google and Yelp which helped solidify my decision on booking here. We both received the deluxe manicure and pedicure. We had Grace and Lana as our technicians. They were wonderful. Definitely will come back.

Best Brazilian yet done by Jackie…read more The strips do hurt as I'm used to the hard wax but it was worth it. They use both hard and soft wax and tweeze as needed. Jackie was nice & thorough and left me with excellent results. Definitely the best wax I've had yet!

I got waxed by Emily and she was simply amazing. The most important thing when it comes to waxing…read moreis making the person feel comfortable and she did exactly that. Very upbeat personality. She truly wants to connect with people. I just moved here from my home state so having this great of an experience has me already booking my next appointment. Highly recommend!! BEAUTIFUL salon too!

I absolutely love this place. My Nail Tech that I've been seeing is named Henry. He's super kind…read moreand professional and his attention to detail is insane. I can't recommend this place enough. Everyone is so friendly. The owner makes you complementary cocktails. If you are 21 and up the whole aesthetics of the business is just clean and put it together. I love it there.

They've recently renovated this nail shop, and it looks beautiful! I've been going to Jack for…read moreyears he always does an amazing job on my nails. My fills usually last 3 to 4 weeks. The new décor is stunning, and I was even offered tea, coffee, or an alcoholic beverage. The salon is very clean, with pleasant energy from the new owner and all the nail technicians.

Rating: 5/5 Stars I cannot thank the team at Versus Salon…read moreenough for the incredible work they did yesterday. My six-year-old granddaughter had a knot in her hair so severe that we were honestly prepared for the worst--we thought she might end up with a buzz cut in the back. Instead of taking the easy way out, the stylists treated her with such kindness and respect. They spent several hours patiently working through the tangles, even providing her with hot chocolate to keep her comfortable while they worked their magic. After a thorough treatment, steaming, and a careful trim, the results were absolutely fantastic. Most importantly, my granddaughter was thrilled with how she looked. They turned what could have been a traumatic experience into a wonderful afternoon of pampering. We are so grateful for their skill and their compassion. Highly recommended!

This will be the third time I've been to Versus and finally, Finally, FINALLY I'm walking away…read morehappy. The first time, I had my 3A/B curly hair straightened by an intern. She burned me multiple times and ended up needing advice about heat temp and technique by the manager. She also tried to post before and after results of my hair even though on the form I signed when I first came in I specifically noted that I didn't want to have my pictures on social media. Afterwards, I asked how I should upkeep it and she just said to wrap it. I asked how to do that and she said "I don't know." I looked like Kate Middleton with a bad blow out the next day. The next time I came to just get a trim. The stylist only asked one question about if I was allergic to rosemary (even though I already wrote that in the intake form). She also parted my hair directly in my face and left the store (like actually clocked out) while I was under the hair dryer and told someone in passing to ring me up in 15 min. Last but not least I got my hair finger coiled and to be honest I was for once extremely happy with the result. The stylist answered all my questions and I was left very satisfied despite taking three hours. The only reason I've come back is that I have a bday gift card I'm trying to use up. Otherwise I'd never walk in again. It shouldn't have taken me three different services by three different stylist to be happy.

Beth is high in demand, so I recommend calling a few weeks ahead of time to book an appointment…read morewith her. She is a one woman show and conducts all business on her own! I found out about her through several friends. I didn't realize how popular she is. I told Beth how scared and nervous I was, and she helped ease my anxiety a bit by talking to me throughout the entire process. She's extremely friendly and personable and has had a lot of professional experience. She'll even tell you when the most painful part will happen. As for the wax itself, she's not a God, so of course it hurt like hell. But it wasn't as bad as I thought it would be.

I've been here twice now. Third some will be this week. So, my first EVER experience with waxing…read morewas my first time here. I had a VERY bad reaction to the strip wax. It literally took my skin off and it peeled like a sunburn. I also was very swollen for almost a week. I thought this was a normal thing with waxing. My SECOND time (yes I decided to try it again) was completely amazing. Swelling subsided. I have VERY sensitive skin and now I know I can only use hard wax. If you have sensitive skin, try this option! Beth is awesome. Give them a try.

During my last visit, they were located in the Aragona Village shopping area but were in…read morepreparation to relocate. There is a location within Lynnhaven Mall if you're closer to that location. The ladies who work here are polite, yet very reserved. Not a lot of chit chat going on. They do acknowledge you as a returning customer and try to get to know you and what services you gravitate towards. Communication is imperative if you don't want your brows done they want them. Speak up before she begins and tell them what look you're trying to achieve. On the weekends, it can be busier. I've always walked in but if you are having multiple areas threaded, you should discuss an appointment to avoid waiting. Without an appointment, you kinda just sit and wait and try to figure out who's next based on when someone arrived. There are males that come here and receive threading services. So if you're looking to get rid of or accentuate your unibrow, they can help with that. If you're new, ask for a punch card and bring it with you on your visits. After a few visits you can redeem for a free brow threading. Cash, credit card and contactless pay are supported here. I'm unsure if there is a restroom open to customers, I've never been there that long that I needed it. I would return here for threading services.

The lady literally ruined my eyebrows! She made them so thin and try to shape them, they don't even…read morelook the same! I'm not even picky. I just wanted them to be cleaned up not removed. So disappointed, never again.