I had a 9:00 AM appointment scheduled and received no communication that there was a delay or…read morecancellation. At 9:30, I had to reach out myself to find out what was going on. The response I received was that it was raining "here" and that was why they were waiting. No location, no updated arrival time, and no communication before the appointment time. The issue wasn't the weather. The issue was the lack of communication. A mobile car wash business deals with weather every day. A simple message before the scheduled appointment time would have avoided wasting a potential future lifelong customer's time as this was our first appointment. After I explained that my concern was the lack of communication, I received an "understand" response, but no apology for the lack of notice or communication. As I'm writing this review almost two hours after the appointment time, it still has not rained at the service location. Communication matters.

Excellent service and great value for a full vehicle detail in the South Houston area. Ruben was…read moreable to accommodate me last minute for a full detail prior to selling my vehicle. The interior was vacuumed, shampooed, and all surfaces and windows were spotless. The exterior was washed and waxed well including all door gaps and edges. Would highly recommend for mobile detailing services.

Car cleaned and i have a memebership i went ahead to pay to get a freinds car detailed …read more Always count on 45 to an hour on sunday morning . No proublem walk over to El Toros and have a meal call at 1hr later just to see how it was going . answer 30 -45 minuts , they said jusy got started . Walk over talk to the guys outside ask way takinh so long ?: we had a few shampos ahead of yours amd we are short handed , Reply : no proublem go head tip the guy $5 and his response oh so no we can finish I know there. Is really no point in this review just need to get out there . Ask how long and make sure the guy behind the counter knows or just plan on a 2hour wait because they do good work but there custermer service is the worst im not bragging But i tip the vacum guy the guy inthe back washing before it gets on the track to get washed and the guy or girl that cleans the inside because i know they only make minumum wage Just tell customer what the wait is

The price you pay is good, we have other car washes closer to where we live and they are more…read moreexpensive and don't do as good a job. I am always recommending this place to friends, but unfortunately they no longer appear to open. :(I'm

My wife's Tahoe was dirty. Really dirty. Like West Texas mud roads dirty. That's exactly where she…read morehad been. She went to the nail spa to get a pedicure and I told her I would take care of getting her car washed. I was looking for a place that had self service and automatic because I wanted to get the biggest globs of muck off with the foaming brush and high-pressure spray. Porter Car Wash was perfect for both. The self-service bay worked perfectly. They even took my credit card instead of making me rummage around for quarters. I got the worst of the mud off and made the car looking decent with one swipe of my credit card. Step 2 was to go to the automatic wash and have it get the rest of the residue off and run it through the dryer. I opted for the $10 wash. The owner was hanging out and watched my car go through the cycle. When I was finished he said the wax did not properly dispense on that side and invited me to go to the other bay and he would run me through again on his dime where the wax would work. I really appreciated his wanting my car to be right. I don't know what it is with somebody who gave them a really bad rating but I found the place to be clean, everything in working order and well serviced by staff. In fact the owner was the one who helped me. I will happily return. Her truck looks great!

This place needs to be able to give a ZERO rating to! Their…read morewater is awful, I've never been to a car wash that left so much residue on my vehicle. I used the soap rinse, the foam brush (dismal amount comes out, waste of time there too), and their "spot free rinse" The soap was already leaving streak marks the high pressure rinse couldn't remove. The streak free shine left me wiping my car down for fifteen minutes afterwards to try to remove the spotting and still couldn't do. When I talked to the woman who ran the business she proceeded to argue with me about the results and did NOTHING to compensate the $8 I wasted on their sub-par equipment. I DO NOT recommend this place to anyone!!

Took my car in to work on A/C and Electronic Brake Control Module using Endurance warranty and…read morecouldn't afford to take care of both problems. So went with getting the A/C fixed. was having a hard time deciding to get both fixed, so just went with A/C, then gave a $20.00 tip for the inconvenience on my part. get home with the car and saw paint scratched in 2 spots on the drivers door. Took a week to get my car back after bugging them it was their fault. Wasn't going to give a bad review until I noticed the cap was left off of one of the charge lines for the A/C. Never give them my business again

Did a great job bleeding my breaks and doing the front end alignment. Very Friendly. Great…read moreexperience.

I've gone to get my car washed ,detailed multiple times and every time I've been thrilled with how…read moreit came out ! All the workers and managers here are excellent ,great costumer service and they give you what you ask for . I would definitely recommend going here !

Owner is extremely rude and changes the price vs. the posted prices on the spot due to your…read morevehicles condition.

If you want a quick wash and don't need anyone to hand dry or vacuum your car for you then this is…read morea good option. I had my parents' slightly older minivan washed here and I wasn't overly concerned about the gentleness of the brushes and such. The wash was satisfactory and the automatic dryer did an acceptable of job of getting most of the water blown off. The pricing is reasonable and the self-serve selection and payment station at as you pull in was convenient. You drive the vehicle onto the conveyor track yourself and it prompts you when to put your vehicle into neutral and when to put it into drive when the cycle is complete. If you want/need more care, maybe take the drive a few miles over to their location on Uvalde (near Woodforest Blvd.).

Extremely disappointed with my experience here. It was my first time trying them out, and for the…read moreprice they charge, I expected a good wash. Instead, my car came out with grease smudges and residue all along the door and side of the car that simply weren't there before. Thinking it might have just been a mistake, I went through a second wash, but the grease was stuck on the paint. In a rush I still had to pass home and wash it by hand. A car wash should leave your car spotless, not transfer grease onto it. Very frustrating experience from start to finish. save your money and take your car elsewhere‼

My first time to deal with Cory, I'm glad I took the chance. Watching him work I could see he takes…read morepride in what he does. He puts forth the extra effort we all do when working on our own vehicles. My vehicle looks great both inside and out. Cory was on time, started right away and when he left, the only evidence left behind was a sparkling vehicle. I will be using his services again. Thanks Cory.

So disappointing. We payed for the 250 gold package and he didn't do everything that was…read moresupposedly included stating it was too hot. We have had better detailing at Rainforest. Left greasy splotchy spray residue all over leather interior. Sprayed on some type of leather treatment instead of applying with cloth. We had to go in with a damp towel to get the splotches out. He gave us a discount however we will never use his service again. He knew the temperature outside and he knew that we had a black car when he quoted the price. Update to my review based on Cory's response. I barely said two words to you and saying that I'm an angry person is extremely unprofessional. I am very dissatisfied with the interior of the car in the way that it was left- it is greasy, splotchy and there was no attention to detail which is what we were paying you for.

Evidently not the the best crew. The people at the meet area provide the worst directions. It maybe…read morea language thing. They hand you a receipt and expect you to know the way they do business. Probably Ned to hire some English speakers to meet and inform the customer. Didn't feel Taken care of at all. But I'm sure they'll expect a tip.

Came in a specifically asked them to "focus" on the interior of car. They told us that would be…read more$7.00 extra. I replied no problem. Nothing more than a regular wash was done. Rug still had debris and coffee stain on console. A total of $38.00 for a wash I could have done in my garage. Reading these reviews, you guys should shut down and start anew.

Jazmine is very nice and has great customer service skills. She made me feel comfortable!read more

I have been a loyal Mister Car Wash Titanium Exterior member for approximately a year and used this…read morelocation several times a week. Unfortunately, my experience has been extremely disappointing. Before the incident, I had previously expressed concerns regarding one of the large spinning brushes because it appeared to operate aggressively. Those concerns went unaddressed. Several weeks ago, that same wash equipment struck and broke the passenger-side mirror on my 2003 Ford F-150. I immediately reported the damage and completed an incident report. Since then, I have spent weeks trying to obtain a resolution. Despite multiple follow-up attempts, visits to the location, and phone calls, I have received very little communication and no final resolution. The lack of responsiveness and customer service has been frustrating, especially considering I have been a paying member and was only requesting approximately $60 to replace the damaged mirror. I understand that accidents happen, but what truly disappoints me is how difficult it has been to receive a timely response and a fair resolution. I expected much better treatment from a company of this size and from a business that values customer loyalty. Based on my experience, I can no longer recommend this location.