Had to get a new radiator last year and I was surprised to see that the cost wasn't nearly as much…read moreI thought it would be, service was fast, and it has yet to fail me. Their mechanic Johnathan has tons of experience working with JDM vehicles.

Great service and has been wonderful at working us in last minute when we absolutely needed it!…read moreVery friendly employees and they do a great job on our vehicle maintenance as well as fixing any issues we have in prompt timing. Todd has helped us almost every time and he does an awesome job of explaining what was done and what will need to be done in order to keep our vehicles up and running. They are also very helpful when we just need a quick check on things to make sure all is okay with our vehicle before going on long trips.

Had to wait for over two weeks for parts. And when they came in, nobody bothered the check and see…read moreif they were the right parts. They were the wrong parts. This was the second time the vehicle was in for a fuel system issue. The first time they replaced a fuel pump. That was nearly $1600. It turns out that wasn't the problem. Then they replaced all eight fuel injectors, the cost for the fuel injectors was $2600, and that seems to have fixed the problem. When they got the right parts in. The service was good. It was just disheartening that they didn't check the parts when they came in to see if they were the right parts.

There aren't a lot of car dealers where you instantly feel comfortable. The staff at Jerry Roling…read moreMotors have been extremely helpful and are definitely friendly.

When my cars have issues greater then Oil Changes, I go to Chuck Ericson. I have had my cars…read moreworked on by Chuck and his team for many years. I trust Chuck and know that he knows how to fix my car so it will run. I put many miles on my cars as I use them for work and they have to go - no question. When the cars have issues or need brakes replaced, I go to Ericson Automotive. Chuck has many years of knowledge and can be trusted to give you solid advice, do a great job, and charge a fair price for his work. If your cars need to be seen by someone you can trust - choose Ericson Automotive.

My car was dead from a bad battery and ground cable. He came out and was able to trouble shoot it…read morequick and get me fixed and on the road within an hour. Ran by a super nice guy!

Very rude . Tried to buy a Golf cart he had listed on FaceBook . Told him I could pick it up the…read morenext morning. Cash in hand ,and was told he was waiting to hear back from a someone that maybe interested. Feel sorry for the guy he was consigning the cart for. He messed up a guaranteed sale. Glad I didn't waste the trip..

Not helpful and very rude. Lost several thousands of dollars is sales from me. Treated me like I…read morewas dumb because I did know tire sizes.

This was the worse service I have ever had! Took it in twice both times was told it was fixed and…read morenot even ten minutes of driving and the engine light was back on! They ran over a screw so had a flat tire. Couldn't put the obd cover back on. Forgot to put engine cover back on so had to make extra trip to pick that up. Was lied to about them driving it to make sure it was running correctly. After all this no one cared. Pitiful service! Could not recommend less!

**Attention Parents** If you have a child attending college…read morein Waverly, IA - DO NOT have them take their vehicle to Dale's Service for anything. Our son brought in our vehicle for a QUOTE to replace the front brakes. We had already received a quote at a competitive business and decided to give Dale's (owner Troy) Service an opportunity to earn our business because it would be more convenient for our son rather than traveling to Waterloo. Troy provided a quote that was over $300 more expensive than his competitors but that isn't the problem. When my son received the quote Troy charged him $79.82 to receive the quote, nothing replaced or repaired. There was no discussion prior to Troy providing the quote of an "inspection fee". I called to dispute the charge and he said he would refund the fee only if we agreed to have our vehicle repaired at his business. Based on our experience, Troy the owner of Dale's Service is unethical and lacks integrity.

My son, who is attending UNI, had car problems that left him stranded with no knowledge of local…read moreautomotive repair businesses. We called Rasmusson's and had great service from the first phone call, until 15 minutes later when Randy (the smaller version Randy I was told). Randy was a great help in options for repair and local advice he shared. Having your car break down is never fun, but receiving excellent service from invested people and a company that employs quality - it makes a huge impact. Thank you from Alex, Jeremy, and Dave

On a Sunday, I called that I blew a tire and needed roadside assistance. The lady who answered the…read morephone was extremely nice and did tell me that the truck was about 30 minutes away pulling another vehicle out of the ditch so I would have to wait a little bit. I said I had a four-year-old in the car so I would try to maybe call around still but to plan on getting me and I would call he back IF I found someone else. Gave her my name and number and she told me she would call me when they were on their way. About an hour later, my car AC wasn't keeping up because it was a real feel of 102 out. Like I mentioned I had a four-year-old in the car so I was starting to get concerned about heat. A little over an hour after my original call I called back and no answer. I left a voicemail asking about an ETA so I can figure out a Plan B with my child. I ended up finding a friend to pick me up, and I left my car on the side of the road. Two hours after my original call, I was home, but I was still trying to get a hold of them to tow my car. I called and left another voicemail stating I was home, but I would still need my car to be towed so they could call me back. Called them again 1 hour later. No answer and still no call back. They have my number from the original call as well as I've left it in two voicemails now. I called again another hour later. No answer. Finally after five hours and 6 unanswered calls I called and left a voicemail that I no longer needed their service. Yes I knew they were on another call but it was 30 minutes away. I waited plenty long enough and still after I got home I was going to use them to tow my car. I am now writing this 24 hours later and I have never heard from anyone not even an apology from the company. It was a Sunday so less people working I get, I called other places and they were just as long as waits so I get it. But not ONE call back or update. Even now not an explanation of what happened. I went with Sheetz Towing and they had my car towed within a hour. Also noting this started at 2:30pm, they are 24/7 and this was not a middle of the night situation.