I'm probably setting the women's movement back a few years by admitting this, but as a single…read morewoman, the prospect of homeownership is completely terrifying to me. I can barely change a lightbulb, and for years I put off buying because I didn't want to deal with the hassle of knowing how to fix things. But then I fell in love with a house, and everything changed. My realtor had set up a home inspection with another company, but when I looked them up, I saw tons of negative reviews. I figured that this would possibly be the most important investment I could make; I am not equipped to deal with a house that has lots of hidden issues. After seeing all the positive reviews for this company, I switched over. I could not be more pleased that I did. Dana explained everything in great detail and in language I could understand, and he went through the house with a fine-toothed comb. This home is a renovation, and everything is brand new, so my realtor expected us to be done with the inspection fairly quickly. Dana spent more time than he had to, explaining things to me, telling me about things I'd need to think of in the future regarding owning a home, and taking pictures of everything so that I have a record of where things are and what they do. Working with him allieviated all of my fears around us missing something that would end up becoming a huge expense to me. I felt like I had a favorite uncle looking out for me and making sure that he was giving me the guidance I needed in a process that is totally unfamiliar and kind of scary. I plan to be in my new home for a long time, but if I ever do decide to go through this process again, he will absolutely be the one I hire as an inspector!

We liked the work so much that we hired them back again for a second and third house inspection…read more Very thorough and professional.

I highly recommend Wachusett Home Inspection LLC and owner Mark Fratoni. We hired Mark to inspect…read moreour home, which we built nearly 20 years ago, so we could better understand how everything was holding up and identify areas that needed attention. I am very glad we made that decision. During the inspection, Mark identified a major electrical issue that could have led to a serious fire if left unaddressed. His thoroughness gave us peace of mind and likely prevented a dangerous situation. Beyond that, the inspection provided valuable insight into the overall condition of our home. It will help us prioritize upcoming maintenance and avoid unexpected major expenses. While Mark does not estimate repair costs, he shares practical guidance on the expected remaining life of key systems and components, which is incredibly helpful for planning. Mark is knowledgeable, detailed, and focused on helping homeowners make informed decisions. I would not hesitate to recommend him to anyone looking for a reliable and thorough home inspection.

I recently had Mark do an Inspection on a property I am buying in Massachusetts. Mark spent in…read moreexcess of 3 hours doing a very detailed inspection of the property. Starting on the exterior, Mark used binoculars and a drone to examine and photograph roofing and shingles, chimneys, exterior walls and foundation, and listed potential areas of concern to watch for future problems. Moving to the interior, Mark had us walk with him the entire time, answering all our questions and also giving us advice for a property of this age. He examined the electrical, plumbing and heating, attic, walls and ceilings, and the basement, advising us on what areas need addressing in the near future and what areas were fine for now, but that we might want to fix eventually. Mark always displayed professionalism and integrity, giving us his honest evaluation and inviting us to contact him at any point in the future for clarification or assistance. His detailed, written report with photos was delivered to us in less than 24 hours. I would highly recommend Mark for any house inspection you need and we will use his services in the future.

Thomas Herbst did an outstanding job with our home inspection. He was incredibly thorough,…read moreprofessional, and took the time to explain everything clearly. His attention to detail and comprehensive report gave us confidence in our home purchase and identified things we would have otherwise missed. I highly recommend Thomas to anyone looking for a knowledgeable, honest, and reliable home inspector!!

Closed on my house this month and only with the help, knowledge, skill, and easy-to-understand…read morecommunication that Tom has. I had not known how important it was until Tom that having someone who was actually in the business of construction is critical for a solid inspection. I bought an old house, that's 2 units...twice the work and old houses well they have their own thing. So to compare I had one prior two unit house that was oh about 1.5 times bigger than what Tom had inspected...the previous 'inspector' took about 2 hours and left without even notifying me, made me feel like I was in the way if I dared ask a question while they tap tap tap on an iPad for my report. This previous inspector also gave a report (after inspecting another house that day?) to me that night...it was auto filled. Auto generated. Not detailed or customized to give me the in-depth I'd hope. "Could be this or could be that or could be the other thing or that other thing". Tom may give a report a bit later but it's because he actually puts his details to it. Not an auto-filled cookie-cutter report that isn't necessarily useful. And Tom spent a kindly 4 hours on my inspection! Phew! I was at least exhausted I can't imagine him. Tom was there with me from outside, to the basements (which I know so well now thanks to him), to the kitchens, bathrooms, hallways, mudrooms, bedrooms, and attics. And all nooks in-between helping me really KNOW my house. Most inspections nowadays are from hands who only type on an iPad and keyboard who took courses on 'home inspection', but I'd rather someone who's swung a hammer...and then some. He's an expert in construction, the ins and outs, inspection reports, in full detail with excellent photos, amazing communication, easy to work with... Oh and I am a first-time homebuyer, he made me feel at ease! I wish I went with him on my first house inspection (that's another chapter in the past!) He's going to be in your 'recommendation' book if you're lucky to find him and I can't imagine his level of availability in the peak season. Thanks Tom!!

Jason was wonderful. He helped us out in a last minute situation. He was professional and prompt…read more He asked all the right questions and showed patience and thoroughness for all the questions and curiosities I had; especially since it was my first home inspection. My two young boys were at home with me while the inspection was going on and Jason was so nice, he even showed my curious little guys the super cool attic! I 100% recommend Jason hands down.

Outstanding, professional, and thorough home inspection. I needed two home inspections completed…read moreand he completed both with great attention to detail and terrific expertise. I received a thorough report documenting areas of concern and he performed his work on time and completely aligned with my expectations for this important work. Well Done.

A place that charges premium prices for their inspections, which are below average at best. After…read moregetting settled into our new home, we started noticing a bunch of things that were missed. We reached out to the company and their response is that "even though these are glaring issues, they don't require noting because they are beyond the scope of what they are required to list." I'm paraphrasing but that was the gist. Examples are trim around the garage doors that were eaten away, bathtub seals missing, and other things. Their guarantee is also a bit odd - you can't request a refund post inspection if you notice things, you have to request a change of inspector AT THE INSPECTION otherwise their guarantee doesn't apply. Effectively if you don't like the inspection while it's happening, then you can trigger their "guarantee". When I requested a refund, they wanted me to sign a release just to get not even half of my money back. Would not recommend this company.

Just closed on a home last January 2018. We had utilized this company on another home too - where…read morethe seller wasn't willing to do what needed to be done. We assumed (but were sadly wrong) that when they employed "licensed" professionals that you would get a good home inspection since these inspectors would know current codes. We just put our home on the market to find that what this company's home inspector did was over look a major code violation as MA law states the fuel line can't be buried underneath the cement which the inspector we utilized had taken pictures of the new boiler from the seller and we have the inspection where he doesn't even note that code violation or any problems of the like. Now I have to pay in upwards of 800-1000 to get this rectified before we sell. We had put a call in for our money back for the home inspection price (that is the same guy we used for another home) so we trusted him & he missed this code violation on the current home - as if we knew back then this was an issue (we trusted their inspector- obviously a big mistake) we could have avoided buying said house. If the owner of this company doesn't want to reimburse for this blatant mistake to other home inspectors then my husband will go to the licensing board and attorney generals office. Just be advised we thought this company was good too, until you find out that you were lied to and a major code violation was overlooked. This is why we pay inspectors. Now we're stuck paying for a big mistake this company missed. UPDATE: *Rory, business owner replies 6 days after - as he noted we wrote him (excuse me I called him) and then my husband was to send pictures of the lines. Well why would you need pictures- if you aren't supposed to check it anyway? Giving your own inspector and company two home inspections and not once were we told until AFTER you do the home inspection in the end of the report that you copied and pasted - that this isn't something you have to do or check. This is after we already pay for inspections. Funny thing is - other home inspectors we've spoken to -said that's complete nonsense on your company's part. Ethically you would know what's right. Don't play it off to cover yourself - that you are willing to work with us -as your admin Sarah stated after looking at the pictures (that supposedly you don't care about anyway -but asked for them knowing you weren't going to do anything bc you don't deal with this sort of "stuff") - that you think there was a protective coating- which there was not. They needed to be sleeved. Your clarification and willing to work with us (laughable and ALSO a LIE) - was shown when your last email from Sarah stated "after staff overview you don't deal with this." With the same nonsense excuse verbatim that you wrote here. You knew what was going on and could have reached out personally - you didn't. Hopefully others know that if there are code violations and the town doesn't pick it up then don't expect to waste your money thinking this place will either. You have had our info for a week - if you desired to rectify it - instead of trying to cover your behind online - you would have offline. Instead (and I can and will post that email) your staff gave the same answer to my husband- that you did, with no response of willing to work with us. Right? Good job lying though. You aren't looking to work with anyone.

Amazing to work with especially as first time home buyers! Very attentive, cautious and explained…read morethings well.

Dave and Warren were very courteous and professional. They made my fiancée feel extremely…read morecomfortable with our first ever home inspection and have offered to answer any questions we may have along the way. 10/10 would recommend!

Wayne is great to work with! He showed up early to the property, took his time with the inspection…read moreand gave us a great overview. His attention to detail caught even the smallest of things, such as, AC filters starting to crack. He is very communicative and does a great job, would definitely recommend him to a friend! Pricing is competitive with the level of work he does too. The reports of his afterwork leave you with a good sense of what you have to fix and with what urgency once you've acquired your property. Thank you Wayne!

Wayne is very professional. He thoroughly inspected the whole house and walked us through…read morepatiently, explaining all the details to us. The report that he provided was very straightforward and the checked items are categorized into different levels according to their degree of emergency. We like the way he works with his iPad and sends us an electronic report. He is super responsive on the phone and email. His price is competitive in the market. I don't know why he does not have a decent number of reviews on Yelp, but he has a lot of great reviews on Angi.

We were concerned about asbestos in our home that was built in the mid 1960s so we wanted an…read moreasbestos inspection. Mike arrived on time and was very professional to inspect the home. He explained what he would do and he answered the many questions we had (what about the roof, what about the extracting hood in the kitchen, ...). When we received the results, Mike explained what the suggested next steps were. A few weeks later, we had a follow up question and he did not hesitate to respond, in a very timely fashion. Very appreciated service!

I have used Mike several times now. He is absolutely one of the best inspectors in the area…read more My clients have been very impressed by him and his team. Definitely, give D &M a try! BTW: I would have rated them 5 stars but I don't believe people read 5 star reviews.