What a super cuuuute place! Customer service is fantastic. The entire place was very clean, beautifully decorated. My husband took me for my birthday for a couples massage and bath. It was such a great experience. My masseuse was very nice and asked what I wanted to focus on which is pretty typical to ask but a few here and there don't really ask and or if they do they don't really focus on that area but she did. I was so relaxed and sleepy by the end. It's totally the type of place that you could take someone for a special occasion or for a treat. Highly recommend. read more

Waterstone Spa - Massage Near Me - Ashland, Oregon

I had a wonderful experience at Waterstone. From the moment I walked in I felt relaxed and welcomed by the warm professional staff. My treatment was exceptional! This was the best facial I've had, the esthetician was not only very skilled but kind and thoughtful making the experience all the more special. The little touches, amenities and atmosphere were an added bonus. I cannot recommend this spa enough and will definitely be retuning. read more

This was my first time visiting the area. I found the town very charming. My spa experience with Christian was the perfect ending to my vacation. From the moment of arrival I felt pampered. Everything was lovely. I was comforted to see the level of cleansliness throughout the facility. I truly enjoyed the solarium and sauna after my massage. Thank you so much for making my afternoon there a memorable one. read more

I'm disappointed in my experience today. I wanted a deep tissue massage. What I did not want was to be slathered with lotions that I wasn't aware would be a part of the package and whose smells would last after a shower. I called for the appointment. I described wanting deep tissue. Apparently to that means I want the "Deep Therapeutic Massage". They use "warming deep tissue lotion". This was not explained over the phone. The lotion was not warming. It had arnica and menthol which left my skin cold. I could not enjoy the massage because of the distraction. Even after my LMT wiped it off I could still feel it on my inside of my arms. After that they used a different lotion. Apparently this is scented with cloves. I like cloves to a small degree but even after my shower I smell it in my hair and skin. My LMT didn't notice or read my paperwork. I circled areas I wanted work on but then had to repeat myself in the room. Instead of confirming what I already wrote it was starting from scratch. I also circled adding hot stones. When I asked them to stop using the cooling lotion I had to ask if they were going to use the stones. Overall I'm extremely disappointed. What was supposed to be a nice treat ended up making me feel like I wasted time and money. I had to stop myself from being emotional and walking out. When I checked out they took off the extra charge for the "warming" lotion. I didn't complain then because I didn't want to be tearful in public. I'm just so terribly disappointed. So be weary if you're sensitive to smells and make sure they know what you want when you go. The atmosphere was nice. The staff were super friendly. All I could muster when they asked me how it was was "okay". I'm not naming the LMT because I don't blame him. I'm just sad and disappointed. read more

Donica is a skilled and talented masseuse. I went to get help for back pain with nerve pain radiating down my leg and in a few weeks she was able to relieve all the pain. I was able to go walk 100miles on the Camino in Spain without any pain at all. The SPA is really well appointed and clean. Tea, infused water and a friendly staff. Not to mention the sauna and steam room. I highly recommend! read more

Best spa service. I was visiting in the area and decided to treat myself. I'm so glad I did....my gal was the best. Will definitely go back. read more

What a lovely surprise this place is. Very bright, clean, relaxing. The atrium where you wait for your massage therapist is so neat. We each got a 90 min massage and enjoyed them very much. Bathrooms were clean and had what you'd need to take a quick shower and keep moving in your day. The building, while old, has a sweet charm to it. read more

Had a wonderful relaxing experience at Waterstone spa. My husband I had the romance package, we very much enjoyed sitting in the steam room and soaking in the large soaker tub. Our massage therapist Christian and Steve did such a great job! If we ever comeback to Ashland I'm sure we will book with Waterstone again. read more

Today we made a visit, we had Christian and Steve - they were wonderful! We both got 60 mins of the Swedish massage. Christian- First great communication kept checked in with me, asked about spots that needed attention, and asked how pressure was during massage. My first massage and I felt comfortable (so comfortable I almost fell asleep!) and relaxed. Very respectful and made me feel comfortable. My favorite part was the release of tension of my shoulders front and back. The spa was super clean, very friendly reception ladies, AC was nice, and the room in which massage happened was also perfect. Shoes, robe, lockers were all so nice! I never felt rushed, they showed us around and we had the whole place to ourself. I would recommend! Steve- Best massage! I have had a few massages but nothing like this. The spa was so cute and perfectly located (parking nearby). We arrived at 10:40 am for our 11 am appointment, it said to arrive 15 mins prior however they didn't open until 11 am. I was worried we were considered late, but we were not. Just FYI if you book at 11 am, just be there 5 mins before. The place was wonderful! So quaint and cute inside, greeted very nicely. We had a locker and everything set up prior to getting massage. Steve was very professional and welcoming-happy to take in any information I had regarding spots needing attention. I got a Swedish massage however on the spots I let him know that needed attention he applied the perfect pressure and helped release stress. The lotion/oil used was perfect on my skin and was very light. I have sensitive skin and had no reactions and my skin honestly has not felt this smooth and clean in a while. I felt like the message was constant ocean waves hitting all areas needing attention. Thank you Steve! The best! After I took a refreshing shower-they offer combs and other lotions afterwards. It was perfect for it was over 100 outside. We left refreshed and oh so happy. Thank you...I hope to be back soon! read more

From the moment I stepped foot into the building I was relaxed. They provide you with robes and shoes in the locker room. In the locker room you will also find lockers to store your items, 2 sinks with mirrors, 2 showers with high end hair and body products, and all the things you need to freshen up. It was a lovely experience! The treatment rooms are very nice as well. The bride loved her treatment she got also and made her super relaxed for her big day! Highly recommend read more

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This is my first yelp review, but I had to come say that I've had a lot of massages, and my massage with Christian was the best massage I've ever had!!!! The spa has a great sauna too. 10/10!! read more

Well, how should I put this? They don't have robes for a person my size. Or they said they do but they "had a person like you already today, so.... [nervous frowny face]" The staff aren't at fault here, but they should definitely ask the manager/owners to invest in enough robes so that when beautifully fat goddesses like myself come in for a paid service, we can do it. Like humans. And not like our bodies are an affront to the world and a surprise to the spa industry. You know, since 2/3 of Americans are overweight or obese. I do NOT and will NOT recommend this place until this changes. I will NOT be a patron of a place that says "you are not welcome here" with their actions. read more

The staff here was very accommodating. This was my first time to a day spa so I didn't fully know what to expect. As we entered the spa, the ambiance was calming w music playing, sounds of running water (people showering), etc. The hostess showed us around, and the one woman who greeted us first and helped us sign in even asked our shoe size to prepare our locker spaces w slippers for us. Although that is one less thing they could have done and had us, customers, find slippers on our own, I thought that that one detail was a nice customer service to be acknowledged and appreciated. We each had a locker assigned... w slippers and robes on, we went to the steam room before our massages. The steam room is amazing. So good! Off to our massages, both masseuses were kind and greeted us. As our massages proceeded, they asked several times if pressure was OK. There wasn't a lot of talking but rather just breathing. The guy massaging my yancé threw me off a bit when he continuously would say, "Yes." But my yancé reassured me that he's heard plenty of massage therapists do this, as they're connecting spiritually and releasing. Okay!... I guess I can get it. That's cool. After our massages, I went back to the steam room then showered. I went over/pass their closing time but no one seemed to rush me but rather expressed their gratitude. Again, to me, that goes a long way because I was trying to be considerate and wasn't going to go to the steam room again w 15-mins before they closed. But both massage therapists insisted that there was still time. Thanks! Cos the last thing you need after a massage is to feel rushed. I liked this spot, overall. I'd go, again... thanks! read more

The salon and spa are no longer run by the same company. You'll notice all the spa reviews are awesome, ignore the salon reviews and book a treatment at the spa. The salon is different independent contractors so it just depends on who you get. I've been to the spa a few times a year for several years now for facials and massages. I love the historical feel of the spa and the complimentary sauna/steam with the treatments. All my spa technicians have been great. I really love the girlfriends getaway where you get a facial, massage, and lunch over a few hours. It's a great way to relax with friends. I also took my boyfriend once and even he (a spa hater) really liked it. read more

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Enjoyed our experience! Feeling refreshed!!! I appreciate the time we spent relaxing in the sauna and steam room. Our massages were awesome! We will definitely be back! read more

Girls weekend started with a massage and facial at the Waterstone Spa and it was amazing. From check in to the solarium, showers, smells, the staff not to mention how relaxing the massage was we didn't want to leave. The massage therapist and person doing our facials clearly read through the paperwork we filled out and addressed our concerns thoroughly. We felt pampered and appreciated. We will be back as soon as we can! read more

I moved to the area last year from San Francisco and I'm happy that beauty and wellness spaces are now open again! I had a sugar waxing service with Carolina and it was wonderful. Gentle and very efficient. It's challenging to find high quality esthetician's who work well with sugar wax. I find Sugar wax to be so much more gentle then traditional waxing. I also love the spa as a whole! The first moment I walked in I felt life roll off my back and relaxation set in. The space is lovely, I live a few doors down on Main Street and I was impressed by how quiet it was in the space- a true oasis in downtown Ashland. I found prices to be on point given the quality of Eco- friendly clean beauty products the work with in their services and every person I came in contact with was warm and welcoming- it was impressive- it seems the staff really like where they work which makes for a sweet caring client experience. I've been in the beauty and wellness industry for 20 years- often in a hustle and bustle setting. I cherish calming tranquil beauty and wellness spaces. I'm excited to receive other services here! Many thanks. Thank you for getting me in last minute Mary! Aloha! read more

My husband and I just had a couples massage at Lithia Springs Resort. Heidi and Christian did an amazing job. Thank you.

Amazing!!! We started with a soak with relaxing bath salts. Then we went to our massage where we were greeted by our massage therapists. They explained every oil and gave us time to choose which one we would like. Highly recommend Kevin and Steve!!! They made our massage such a comfortable and relaxing experience! read more

A beautiful and serene spa, lovey decor and immaculate interior design. My husband and I enjoyed a couples session with a tub massages and sauna. The staff was very attentive and professional. The salon has a beautiful locker room with everything to help you shower and cleanse after your sauna. Also the products they use are divine. If you are trying to decide where to go this is it! read more

Waterstone Spa - Massage Near Me - Ashland, Oregon

Girls weekend that ended with a last minute trip to Waterstone Spa. Thank you to John Paul for a professional, relaxing, therapeutic massage. Beautiful Day Spa that has lots to offer at reasonable prices. Highly recommend this place. It's clean, friendly and great customer service! read more

We decided that while we were childless in Ashland that we should make the most of it. Matt wanted a massage and I really wanted a luxurious spa pedicure. We thought that the spa affiliated with the Ashland Springs would be the best option, so we walked across the street and climbed the long stairs to the Waterstone SPA where we inquired about pedicure and massage services. Well it turns out that the Waterstone SALON is where nails are done and it is downstairs and around the corner. Since Matt and were trying to coordinate our treatments so that we could get dinner afterward, we asked if the lady upstairs could call downstairs. She did and gave us several times, since we were seeing a play that afternoon we selected the last time 5:00pm. We booked Matt's massage, and then to our surprise, instead of her calling downstairs and booking my service, she told us to walk downstairs and do it ourselves. O-kay. Thus began the drama, we walked downstairs and into the salon, where the not-very-friendly receptionist informed us that there was no 5pm appt available. When we pointed out that we had just called from the spa she stared at us blankly and then said, her technician left at 6pm so the last appt they booked was 4pm. That seems and excessive amount of time to block out for a pedicure but O-kay. So then we needed to inform the Spa that we might have to cancel Matt's massage if we couldn't find another place with an appt open for me. Instead of calling upstairs for us, the receptionist directed us to walk upstairs... again. The receptionist upstairs blinked at us and said that they definitely had told her that appt was open. She had nothing constructive to offer, and couldn't recommend a spa open later. I couldn't face the up-down-up-down stair motion that might be required should I want a facial and a manicure. If any place ever needed a more modern booking system it is this place. Matt did end up having a massage after finding me an open appointment at the Blue Giraffe across town, but the only emotions I experienced at Waterstone were frustration and disbelief. This is not the service I expect from a high-end spa. read more

My girlfriend surprised me with a massage on my birthday a few months back and can I just say that Heather is a rockstar!!? The massage was the best! She is obviously very experienced and has a great touch. She listened to what I wanted and delivered, and then some! She was also very professional. I totally fell asleep and felt so good for the next week. It was a great birthday gift. I don't get massages very often, but will definitely be back! read more

I had a wonderfully relaxing and pleasant time at Waterstone! I've never really been to a full on spa before and definitely not to a steamroom - so I do not know about the sharing/not sharing issues - luckily the girls I came with were the only ones there. Yes, it is interesting getting into a towel from your robe out in the open. The steam was nice - refreshing, especially when it's over, haha. The leg massage was great as were the staff. All the necessary girly accessories and tools were provided. Very clean. A good time. read more

I enjoyed a facial at Waterstone. It was relaxing and my skin looked great afterward. $85 for an hour. Both the receptionist and esthetician were friendly. I liked the skincare products; there was a short upsell after the facial, but it felt more like recommendations rather than a sales pitch. I didn't have time to try the other amenities. read more

I always love getting facials at Waterstone Spa. Today I had a fantastic treatment from Bailey, who was not shy about extractions and also deftly remover two pesky milia. I will definitely see her again! read more

Amazingly decadent yet grounded experience. Everything from the Champagne in the soaking tub to the foot treatment to the full body massage was top rate. A must-do for any romantic weekend in Ashland. read more

Felt very pampered. Had a deep tissue massage from Heidi and it was excellent. Wished I would have booked 90 minutes. Relaxed in their solarium afterward. I'll go back again. read more

What a gem! Very shiny fresh and relaxing. Samantha is wonderful. I can't wait to go back. read more

Waterstone Spa - Lovely atmosphere. - Massage Near Me - Ashland, Oregon

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Best color by Amanda! In all my years, of getting my hair color w/highlights, I have never had such a beautiful job done as by (like Lizzy said) gifted colorist Amanda. She asked questions, listened and suggested the best color treatment for my hair and the end result is an A++++++. Ashland is indeed very very lucky to have her in our town. I am looking forward to seeing her for my hair cut in a week. Amanda, thank you!!!!!!! read more

This is one of the nicest places I've been to. I get a brazillian done usually. In the past I've only been waxed with hard or soft wax. I had heard someone say you can get a brazillian using sugaring inside. At the time I had no idea what that was, so I looked up places that did sugaring and that's how I met Kelly. She is amazing!!! She makes you feel super comfortable and makes sure you know everything she's doing. She educates on good ways to maintain the service you got done. She is unbelievably fast but also provides a superb experience. I used to think getting a brazillian was kind of painful and I'd always get ingrown hairs. It was so frustrating, until I met Kelly. I haven't had one single issue since going to her and I feel amazing every time. I won't see anyone else now to get a brazillian. I would highly recommend seeing her for any services you're looking for. Trust me you won't be disappointed!!!! read more

Stacy Collins gave me one of the best pedicures ever. Comfortable space, nice work on my toes (which needed it, very good massage. I highly recommend. read more

a group of five of us went to waterstone and had an absolutely pleasant and relaxing time. we all got the foot soak/scrub and massage, which was about 30 minutes, and was a very reasonable $40. the room was warm, and inviting, as were our technicians. i also loved the jurlique products they used. everything was amazingly soothing. from the foot soak /scrub and massage, were able to use their steam room and sauna for as long as we wanted. i don't know how long we spent in there, but it was great, and my skin looked so glowy afterwards! steam and sauna rooms usually make one pretty sweaty, so we utilized their posh "locker room" afterwards. again, there were lovely jurlique products, fresh towels and robes, and even toothbrushes and razors at our disposal! altogether, a five star worthy experience! read more

I had a wonderful experience here with my girls on our annual ladies vacation. The spa was cute and relaxing. My massage from Maureen was excellent and even came with some "homework" to better care for my stressed muscles. The spa and steam room are co-ed so be warned, but they are comfortable and lovely before or after the massage. So glad they could get all four of us in with short notice. read more

Had a pedi here. It was below average. Polish turned out pretty but the technician barely scrubbed callouses and left dirt under my nails, old polish on my toes and gave a really weak massage. For $50 I would expect better than the quick and cheap $25 salons. This was actually worse. read more

Love Waterstone! We can be proud in Ashland to have access to the amazing skincare options they offer. They carry informed and safe skincare that is at the very best of organic/ biodynamic companies that truly reform skin. A treat for a small town! read more

My boyfriend brought me here for a couples' massage and it did not disappoint. He kept saying he's never had a bad massage here, and it definitely lived up to the hype. read more

I spent yesterday afternoon in Waterstone Salon with Amanda. We're lucky to have such a gifted, experienced colorist in town. She brought my hair from red to a lovely, natural blonde with the greatest of ease. I will definitely be returning. read more

My mom and I had a wonderful experience here. We each had a foot treatment and facial. Clee was my technician and she did an amazing job! Very knowledgeable about the products and my skin's needs. The only drawback was the receptionist who seemed genuinely agitated at our presence. Her snippy demeanor won't prevent us from returning next time we are in Ashland, but it's worth noting since it affected our overall experience in the spa. read more

Amazing massages! The staff was so nice and accommodating and got us in after a long day of travel. I totally recommend it!