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Watersmart Systems

5.0 (2 reviews)
Closed • 8:30 am - 5:00 pm

Services - Watersmart Systems

Plumbing inspection

Water purification system cleaning and maintenance

Water purification system installation

2 More Services

Water purification system repair

Salt delivery

Watersmart Systems Photos

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2 years ago

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Mr. Rooter Plumbing of Waterloo ON

Mr. Rooter Plumbing of Waterloo ON

(6 reviews)

I had a leak in my drain system repaired by Nathanial and Jasjeet, they did a great job in a short…read moretime and left the place cleaned up. The only complaint I have is the price was rather high.

I recently had multiple negative interactions with Mr. Rooter. To their credit they were one of…read morethe few plumbing companies to answer the phone over a long weekend regarding a broken water softener. However on arrival several hours late, and despite stating the problem (water softener leaking beads which is not fixable) they did not replace and insisted on a second visit. A second visit was over 8 hours later than stated (called dispatcher multiple times), and they did replace - a very pricy model without offering options. Less than one week later my basement had water flooding with water pooling under the brine tank. Again I called, again they arrived several hours late (after multiple calls). After telling them that all water had left my brine tank (thus the problem) they said they couldn't identify the problem. Another week later I again had another water leak on my basement floor with water under the brine tank. This time when I called the person answering the phone was rude, consistently cutting me off, refusing to accept the problem, only offering someone again to come out and look. Frankly I cannot remember the last person in retail that was this rude and belligerent. Regardless they refused to provide someone in management to talk to. All they would do is someone to "come and look" and frankly stated any repairs are another visit. If this situation is not addressed adequately this likely is headed for a chargeback from the credit card company and a better business bureau consumer complaint. Overall completely absent customer service, especially from their dispatchers, and little regard for effects of defective products, and no ownership of their mistakes.

Tiger Plumbing - Logo

Tiger Plumbing

(2 reviews)

Hello, I have used their services multiple times and I have found their employees to be polite and…read morehard working. I have used them to install a new water line from outside into my house and for installing a new sanitary and storm sewer lines. Ed, had quoted me fair prices and his employees showed up on time and did exactly what they said they would do and the price never changed. I cant speak for every employee or situation, but I am extremally happy with their service and I will continue to recommend them.

Dealing with this company was a nightmare. They were…read morereferred to us by an employee of a restoration company that we used for an insurance claim. (He was subsequently fired by the restoration company by the way) We were required to pay for a plumber up front to tidy up the old existing plumbing prior to the renovation. We paid approx. $500 out of pocket for this work. As the project progressed, more plumbing work was needed. During the course of the project, Tiger sent no fewer than five plumbers to do the work as it "progressed". Much of the initial work had to be removed and re-done so $$ wasted there. Each new plumber that arrived had no clue about what the previous person had done. The hot and cold water feeds were reversed TWICE and they would not have noticed if we didn't point out that a toilet elsewhere in the house was HOT. The job included installing a tub with a tub surround and shower and the accompanying plumbing once they had it figured out. The tub surround had to be removed and re-installed. There were large blobs of silicon left randomly with no attempt to clean them up. The countertop on the vanity was "installed", clearly askew, with the usual careless use of silicon sealant. The water supply to the toilet resulted in drywall damage that they tried to disguise with a flange. Basically, we had to have different workmen come in to rectify their poor workmanship. I could go on and on. There is more but I'm sure the reader gets the picture about what to expect from this firm. DO NOT use this company under any circumstances unless you want prolonged, uncoordinated, and poorly performed work that may need to be re-done

Schweitzer's

Schweitzer's

(1 review)

My neighbour recommended Schweitzers for my bathroom renovation. Before I could get started on that…read moreproject I needed some help with a leak that had started in my kitchen. They were prompt, polite and affordable. The service was great, they fixed it better than it ever was. I will definitely be using them for my bathroom re-do as I feel very confident with this company!

From the owner: Schweitzer’s first opened its doors in 1975. Since then, we have become known as one of the…read moreregion’s best plumbing companies for both the quality of our services and our care of the community. We have plumbers who are certified gasfitters. If you’re in need of new installs, backflow testing, city connection resolutions, valve fixes, sump pump replacement or repair, or any other plumbing needs, we’re here for you. If you're looking for great deals on water heaters, reverse osmosis drinking systems, water softeners, faucets, fixtures, or parts, we are ready to help. Schweitzer’s also has a renovation branch of the company called Schweitzer’s Bath & Kitchen. While the renovation jobs are not limited solely to kitchens and bathrooms, it has become a benchmark of quality to have a renovation completed by Schweitzer's. Our modern kitchen and bathroom showroom features the finest in faucets, custom cabinetry, modular pieces, and accessories. We have the selection to make your project perfect just for you. With over 20 years of specializing in renovations, our design staff will help you every step of the way. No need to run from showroom to showroom, we have it all in one place. By helping you choose colours and textures, fixtures and faucets, and your style of cabinetry, we can make your dreams a reality. Our expert installers will ensure your renovation will be of the highest quality and completed on time.

Watersmart Systems - plumbing - Updated May 2026

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