My mom was a resident in their memory care facility until she fell in Fall 2020. Grand Villa has…read morebeen diligently working with us to have mom return to their facility. Sadly, due to her declining health, we had to move her to a skilled nursing facility and she is unable to return to Grand Villa. I cannot say enough good things about this location, the Executive Director and the Memory Care staff. If you are looking for a memory care/assisted living facility, I highly recommend you check out this location. It really does have a "home-like" feel and I was so appreciative of the precautions that they took due to COVID-19, while still allowing us to visit her. That meant more to us than they will ever know. Side note: Prior to moving in here, my mom really struggled with eating. For every meal I was present for, my mom ate everything on her plate. That was huge! She would not do that at home for us! ;-)

This facility exhibits serious and ongoing deficiencies in both operations and resident care. Staff…read moreconduct is consistently unprofessional, marked by indifference, lack of accountability, and a failure to perform even basic caregiving responsibilities. There are significant safety and maintenance concerns that appear to be routinely ignored. The building is in a state of clear disrepair, with needed repairs left unaddressed. Sanitation conditions are unacceptable; bathrooms and floors are frequently dirty, and there is a persistent and concerning presence of mold and mildew throughout the facility. Most alarming is the apparent neglect of residents' fundamental care needs. Basic hygiene is not consistently provided, with residents reportedly going without regular showers due to staff inattention. This represents a failure to meet even minimal standards of care and raises serious concerns about regulatory compliance and oversight. The overall condition of the facility--both in terms of physical environment and quality of care--reflects systemic mismanagement. Prospective residents and their families should approach this facility with extreme caution and strongly consider alternative assisted living and memory care options in the West Boynton area that provide appropriate standards of safety, cleanliness, and resident care.

I couldn't be happier to share my honest review of TGDB. My mom has been there for nearly two…read moreyears, and from the very first tour, I knew this place was truly special. TGDB offers a warm, welcoming atmosphere, a wonderful variety of activities, excellent food, and exceptional care provided by a team that feels more like family than staff. What gives me the greatest peace of mind is knowing that any questions or concerns are handled quickly, professionally, and with genuine compassion. My mom feels safe, supported, and happy--and she proudly calls TGDB "home." If you are considering assisted living or memory care for a loved one, I can't recommend TGDB enough. Don't pass this one up--you won't regret it.

I'm happy because we are exactly where we need to be at this moment in our lives. I felt at home…read morewithin a couple of days of moving in because of the staff, amenities and dining and the needed support and assistance from the moment we entered beautiful Tuscan Gardens. It is with pleasure that I write this review for Tuscan Gardens of Delray Beach on Sims Rd. In December, I found out we had 1 month to find and to get settled in Assisted Living which was a daunting task because I had an awful experience when I was discharged from the hospital. The rehab facility was my worst nightmare. I swore that I would figure out my options while I had control over my future living. I believe that everyone approaching this next step in life should be exploring what's ahead and touring places now. It will give you peace of mind. From the moment we entered Tuscan Gardens and said hello to Marie at the desk, I knew this was a warm and welcoming community. Marie is there to assist anyway needed. We were then excited to meet with Andrea, the Community Relations Director who took us on a tour. She took her time and showed us around. Andrea answered all of our questions and gave us a chance to talk with residents. Some have been here for years. They were all very happy with their experiences at Tuscan Gardens. That was all we needed to know. The residents are very open and helpful. Before we completed our tour with Andrea, we signed our reservation agreement knowing we found our new home. What a relief it was to begin the process of moving in! Within a month, we were settled and living happily at Tuscan Gardens. This review is a tribute to our new life here. You will find answers to your questions and how Tuscan Gardens meets the needs of their residents. I'm happy to share our experiences in hopes it will help you on your tour. It is the biggest move we've ever had to face and I believe you will find this assisted living is a next and most important step. We are thrilled here and find Tuscan Gardens a very positive environment where all of our needs are met. Activities, events and trips with available transportation: I wish I could show you the photo feed of residents enjoying the lifestyle which are found on our Channel 3. The pictures show holiday events, daily activities and most of all, happy residents enjoying the lifestyle. I pick and choose from the social activities because I'm very happy just being on my recliner in my apartment. The choices are many including a weekly restaurant trip. Services: Whatever you need is here. I must personally thank Sergy who is the person who took care of us as we were setting up our apartment living. Any time I need maintenance and setup services, I put in a work order request and then Sergy appears to quickly take care of things. There is extensive medical care based upon a resident's level,of care. There are 5 levels of care so there's no need to change assisted living arrangements because they also provide memory care. I love the social connections because most residents engage us as I also reach out to them as well. The social connections are very important and encouraged so Tuscan Gardens does many things so residents can be together if they wish. Floor Plans and Levels of Care: There are several floor plan options including a studio, 1 and 2 bedrooms floor plans. There are 5 levels of care. I'm a resident who is independent living while my husband receives Level 1 care. There are 5 levels of care including memory care. We are in the Chianti apartment and find it very spacious for 2 people with lots of closets and kitchen cabinets storage areas. It is bright and the floor plan is very open so we feel very comfortable in our beautiful unit. We couldn't be happier. Dining: The dining room is lovely and well appointed. I never miss a meal though nor could anyone walk away hungry because they always have 2 special entrees at each meal as well as the always "Available Menu". The best part of the dining experience is the wait staff who are very friendly and accommodating. I could tell you the names of our servers because they too are friendly and very responsive. They appear very happy to be "serving" us. It is a very relaxing time to talk with other residents and a time to enjoy the meal. Thank you Natasha for the tone and food that we enjoy. Amenities When you check the website, you will find a wealth of information including a very long list of amenities including an exercise room, beautiful theater where movies are played twice a day, Happy Hour (my husband's favorite time) because they have entertainment while relaxing and mingling, a salon and therapy area, spaces for hobbies like art and games, special events and luncheon trips. There's much more to see on their website so it would be a definite way to find out more about our beautiful, spacious and open layout throughout the community living space, a lovely dining room with very tasty food

I lost my wife after 39 wonderful years. Her last 14 months were confined to a wheel chair. The…read morelove and support 24 hours a day were relentless. The staff were always interacting with Francoise and brought others together creating a happy and calm envirment. There was always an activity that worked in such a way all the residents could react. A huge thank you to the staff and management for always providing a loving environment and the 100 percent support. George D

If you're considering Artis, DON'T, just DON'T. They're all peaches and cream until you sign your…read morelife away with legal documents, give them a non-refundable check for lots of money, place your loved one there, and then find out the real story. Note that they are a "for profit" company, and they are currently about 12% more expensive than equivalent memory care facilities in Boca Raton (by my own research). I am currently a full-time caregiver for my wife who has Parkinson's, dementia and full incontinence. As a part of planning for the future, I wanted to see what memory care facilities were like. How did my wife tolerate them? How was the care? Etc. I talked with the Artis sales lady, had a brief tour, and eventually signed up for a two-week minimum "Respite Care" residency. "Respite" wasn't the goal. This was a trial for me, my wife, and Artis. I intended to visit often and check out the care. They required an up-front, non-refundable check for $5,600.00. I moved my wife into her room, then visited unannounced over the next couple of days. Maybe I shouldn't have been, but I was shocked at the environment. Imagine the worst movie scenes of insane asylums. There were about three or four people, probably with Alzheimer's, who were constantly screaming at the top of their voices. They disrupted all of the group activities that made up the better part of the day (meals, TV room, group presentations). Once, I visited while the staff were serving lunch, and the screaming was still present. My wife had a big BM in her pull-ups, and they were going to sit her down at a table for lunch! Members of staff were unavailable (they were very busy). I ended up changing her myself in her room. I decided that I was not going to subject my wife to that nasty environment, and I checked her out after two of the 14 days. I asked for some of the money back, but of course they totally refused and pointed out the legal documents specifying the "non-refundable" fees. Yes, they are legally correct, but on a human scale, they could have been more flexible. Upon checking out, I found that there was at least one missed care item. My wife needs Miralax every day in her tea at breakfast. The bottle I gave them still had the seal in place! Instead of a Artis, or a place like it, there might be another option for you. If there is any way you can manage it, and for approximately the same price, you can have a live-in caregiver. That way, instead of random nurses performing all of the care actions, spreading themselves over multiple patients, you always have the same caregiver who is trained in the specific needs and methods required for your loved one. That's the next test I am working on. See the review by Ayla A. above. I totally agree with her!

We came here to look at independent living for my mom. The grounds are beautiful, acres of trees…read moreand shaded areas. They have a state-of-the-art clubhouse that has ping pong tables , a theater and a gym The apartments themselves are very large 900 square feet and all of them have a balcony. The balconies look out on the trees including the pool for some and the lake for others. The only negative in the two units we saw were the kitchens, which are outdated. Two meals a day are provided so I was not as concerned about the kitchen. Mom and I had dinner in their dining room and I have to say the food was very good. They have a regular menu and then an alternate menu that you can choose from daily. There are four course dinners available if you want to eat a lot. My mom will be moving in next week. Will update the review afterwards.

I've been here four years on the independent side of this Senior and assisted living facility..I…read morepay my rent by check. I paid September rent after Memorial Day weekend and Sept 5, yet they are trying to charge a $250 late fee even though My check was deposited in their after hrs slot on Sept 5th. I had to drag myself out of bed having been sick. The check was put in Sept 5th. This is within their 5 days deadline. Please reverse your late fee! I'll try to get to the office with Oct rent to show you my check book notation

Quantity and Quality of care was very poor. They are over rated and understaffed ! I can only name…read morea few of the staff that were Top Notch . I would not recommend this facility to anyone that stays longer than 30 days of rehabilitation . Do not stay any longer . - they do not perform the required care duties .

I LOVE Willowbrooke Court of St Andrews. I have worked in Long Term Care since 1987 as an…read moreOccupational Therapist & therefore have been in & worked in over 50 ALF's & Nursing Homes in Florida. I researched several places & admitted my Dad there in April 2016. He received AWESOME care by ALL staff. The Charge Nurse, Carol was EXCELLENT! Carol would stop in daily to see me & give me a full report about my Dad. Carol always took the time to meet with me & to make sure my Dad was getting the best care possible. My Dad's daily nurse, Kathy LPN did above & beyond her job to meet my Dad's needs. She was always so loving to my Dad. My Dad adored her & her dog (Kathy brought in her dog with her to work & my Dad was a huge dog lover so he always loved seeing Edison, Kathy's dog.) I can't tell you how many times I cried at the facility (just seeing my sweet Dad declining due to his polycystic disease) & how Carol, Kathy, CNA's, Cafe Staff, SW, ADON & all the staff would come & give me a hug & comfort me. They truly are the BEST! The CNA were remarkable with their AMAZING hands on service they loving gave my Dad each day. My Dad at times could be very agitated & the CNA"s always treated him with love & respect. Prior to my Dad coming to Willowbrooke he had been living on 3-4 Ensures plus a 1/2 bowl of soup per day, At Willowbrooke he LOVED the food & ate every meal. During each meal he sat with other residents & staff & was completely engaged. Catherine in activities was AWESOME & got my Dad to participate in all activities. I was at the facility at least once a day, normally 2 times per day to see my Dad....I never smelled any type of order, the place was always cleaned & ALL residents were very well taken care of. If there was ever a call light on any CNA passing by would stop in to assist the resident. Residents were up & out of there rooms & engaged with staff &/or activities. The Staff is truly AMAZING! I HIGHLY HGIHLY recommend Willowbrooke. My Dad has since gone to be with The Lord. I love Willowbrooke so much even though my Dad had already passed away I made sure to go up during the State Survey so I could give an EXCELLENT report to State & share how awesome, loving & amazing Willowbrooke Staff is. If any of my loved ones every need a nursing home, without a doubt I would pick Willowbrooke Court at St. Andrews! Thanks you for allowing me to share this review. Susie Dykema

Over the past five years I have visited almost every independent living community within a 50 mile…read moreradius. I can say without question that that Allegro is in a league of its own. It's new, spotless and beautifully kept, but it's the atmosphere that sets it apart. So many residents are out, active and engaged. It feels like a real community. What truly sealed it for me was Rebecca and Debibie. They are exactly what others describe.....so helpful, kind and caring about the residents. They showed me around with such warmth and have encouraged me to come by, visit, and start making friends even before I move in. You don't get that everywhere!

When I'm of age or need, Allegro Parkland is where I want to be! Fabulous facility. My dad has been…read morehere over a year. The staff all knows him and watches out for him. The facility itself is beautiful, the activities are plentiful (staff kareokes too), there's happy hour, lectures, games, movies and the food is superb! My dad has a one bedroom which is lovely. Perfect size for him. I can't say enough good things about Allegro. Whenever I leave from my visit, I feel assured he's in terrific hands and so well supervised. Until my next visit...

My parents just moved to Strafford Court. I had some minor concerns, and left a message at 8:30…read moream, and received a call back from two staff members within the hour including the Director of Sales. They answered all of my concerns with solutions, and had already visited my parents the day before to address the same concerns.

I live here Love everything help people and staff dinner…read morewaiters are so much fur great place to live

Great place and they know how to handle people great place to live the care is awesome would…read morerecommend to all

I'm quite not sure what to say with regards to firing the prior cook recently and running out of…read morefood . From what I understand the cook that replaced the former cook is worse than the prior cook . Maybe we should consider calling Tallahassee and have a food and beverage inspector from the state come down and have a look see ....