If i could give them a 0. I would and these are the reasons why.
1. This is very unprofessional, and disorganized business. There was a bunch of customers, including me, trying to find them to get things straight out with our tickets. All Friday and 2 emails later no response so I have resort to yelp.ca - one of their sponsors
2. the ticket it states that you open at 4 pm but you made me wait for 1 hour to let us (a crowd) in. You refuse to come out to fix the problem, which could have given us extra beer token, coupons, tickets to Saturday, or something
3. people at the front refuse to give me lanterns despite that I showed them the ticket purchase page which state that i get a lantern. They eventually gave me one after the 2 ticket girls told them that i was right and told them to give me one. These individual's gave me a dirty look. When I asked them about a upgrade from general administration to vip. They said that they would get back to me and never did. When I saw that guy he claim that he never worked at the event and he was trying to hide the landyard that states that he did. I pretty sure I wasn't the only one that asked about the upgrade at last minute. Looks like they lost a lot of additional mone
4. When I ordered desert, one of your camera guy spat at my food while the lady was making it and took a picture while she was making it. That camera guy didn't even ask if I was willing to let him take a picture and he gave me an attitude over it - several hours later he made several unprofessional and unappreciated comments with attitude . This camera guy was a white person. That poor lady had to redo my order
5.Not only that several of your bar tenders were being unprofessional as well, they took advantage of my desert situation and took pictures of my desert without out asking me or the server. read more