Hands down one of the best smoke shops around! Everything is well organized, the employees actually…read moreknow their products, and they treat every customer like a regular. You can tell they take pride in their business. Highly recommend checking this place out! Great value and selection! Prices are good!

Good variety, but prices were a little steep plus nothing was marked with pricing. I didn't like…read morethat because depending on what you look like they could possibly give you a alternative price.

The service is phenomenal the staff are really great and they always have a good selection and it…read moreis a super clean store

Decent folks. Professional and knowledgeable unlike the johnstown store which is nothing more than…read morea disposable shop now.

Tried to go here twice. Both times there was a paper sign on the door saying "Be back in X…read moreminutes". Both times I waited 10mins & no staff ever show up. I've never seen anyone inside or parked outside. Inside of the store always looks spotless. I'm not sure if this place is open for business yet.

From the owner: "At Smoker Spin, we redefine the vaping and smoking shopping experience. Alongside our curated…read moreselection of premium vapes, rare smoking accessories, and more, we offer a unique twist: every purchase entitles you to spin the wheel for a chance to win exciting prizes! Dive deep into our collection, whether you're seeking top-tier Kratom, CBD products, or exquisite glass pipes and hookahs. Our knowledgeable staff is on hand to ensure you find just what you're after. It's not just about quality and variety, but also the thrill of the spin with every buy. Visit us in Westerville and experience the Smoker Spin difference."

V provides a good customer service interaction. Seems that he remembers the importance of…read moreinteraction with the customer to provide a good experience which makes you want to return to that store. He knows what I want and gives me the freshest product. You don't feel like slam, bam, no thank you 'mam but appreciated. Any job you have is an opportunity to inform, educate, socialize, and just make someone feel good. Try it. Thank you for your great service. Ron

I generally stop by here when I happen to be in the area walking around or when I need something…read morespecific and this is the closest spot I can think of picking it up. It's near the corner of 5th and High, there's a little bit of street parking out front but I always walk because I'm close. The staff is crazy friendly. They are always quick to help you find what you're looking for or make suggestions. I have my Ohio medical marijuana card and from time to time I need small items like papers or a lighter. Afterall, they are called The Joint. They also have items like incense, pretty sure they have come cbd products, jewelry, and clothing items.

Zoe and the whole staff are the best. No better place to go for any and everything. 100% recommend.read more

I'm just coming off a phone call where I was absolutely disrespected and met with toxic masculinity…read moredespite leaving the conversation with: I am extremely upset and frustrated as I was just disrespected by the boy working at the other location. I explained the situation: I'm just coming off of a phone call where I was told fuck you and hung up on. This is because the boy working behind the counter, took personally my complaint and request for managerial contact. Extremely unprofessional. I was misled about quality and integrity of a glass piece. I called to express my unhappiness and request any sort of possible solution. My complaint was met with toxic masculinity And utter disrespect. This comes to a customer of over 20 years. I then asked Jason or Jared or whatever his name was who took this call- To please put me in contact with a manager or owner after clarifying that the two locations are affiliated. I was again met with him, taking personally, my frustration and matching it with his own. He hung up on me and then refused to take another call. I am absolutely disturbed by the quality of staff that I experienced today at this business. I am not only upset as a customer now I feel disrespected as a human being.

it's like a candy store once you walk through the door. they have literally everything you could…read moreneed/want from a smoke shop. the prices were also decent compared to other shops. the girl who was working was extremely helpful and patient. i would high recommend this shop!

I was helped by the staff here who really went above and beyond for me. I am a first time guest…read morehere and was kind of amazed at the advancement of the modern day culture. It really reminded me of like when you walk into a wine tasting and they give you the scoop of where it was grown and how much flavor it had. It was really pretty neat. Anyway, I definitely recommend this business and because they are growing via "word of mouth" go ahead and tell your friends and neighbors.

I bought 2 vapes, and neither of them worked. I took them back with the receipt and was told I had…read moreto have the packaging, even the girl working told me they were discontinued because everyone had a problem with them. They would NOT exchange for a working vape. I will never go back to this store.