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Water Outlet

4.6 (17 reviews)
Closed • 9:30 am - 7:30 pm
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The hours on here are correct. The one on Yelp appear to be out of date.
Kubo K.

Plenty of parking and really nice owner. Very friendly and helpful. Lots of different fountains to do multiple fillings. She also has a cart for you to borrow to bring your waters to your car. Plenty of social distancing since there's a lot of room and it's never busy.

Water Outlet entrance on a rainy morning.

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Photo of Phil C.
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5 months ago

Helpful 1
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2 years ago

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2 years ago

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5 years ago

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2 years ago

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2 years ago

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3 years ago

This is a very nice family owned business with great service. I'll always come here for my water. Very pure.

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4 years ago

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3 years ago

everything is perfect They treat you like family and are always friendly i always come here.i love

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13 years ago

Helpful 4
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11 years ago

Helpful 2
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Photo of Jenn W.
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13 years ago

Helpful 1
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Photo of Nava B.
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12 years ago

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12 years ago

Helpful 3
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12 years ago

This place is phenomenal! It's just a water store, but the people who work there are fantastic. Its always a pleasure coming in.

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12 years ago

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11 years ago

Helpful 2
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Ask the Community - Water Outlet

Review Highlights - Water Outlet

“My family and I have been coming here for years for our water as it taste very clean and pure.”

Mentioned in 4 reviews

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People searched for Water Stores 164 times last month within 10 miles of this business.

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Clean Water Systems & Stores

Clean Water Systems & Stores

3.6(12 reviews)
20.9 mi
Certified professionals
Family-owned & operated

About a year ago my Rheem water softener died so I decided to up my game and purchase one from the…read moreClean Water Systems because I thought they would carry a better product and I would get better service if needed than from a big box store---NOPE! First-I paid almost 3 times as much for the system than if I would have purchased one from Home Depot or Lowes. Second-The installation I had done on this new product was done by a pro and the programming of the unit went well. Third-Soon after the system was installed it began doing erratic things like regenerating at different times than the one that was set. The regeneration time was cleared and reset multiple times only to have the softener revert. Fourth-I called and Emailed the customer service rep. and he tried to correct the regeneration problem by walking me through the steps but none of those fixes worked. He then contacted the manufacturer and they responded with a new fix but that did not work either. Fourth-The owners manual is THE WORST!!! It is just a cobbled selection of random instructions, almost like you walked into the middle of a conversation and then try to understand what is the gist of that conversation. Early on when I commented on this I received a call from someone at the Clean Water Store and she wanted to know and understand how they could improve the manual. I suggested she look at how Rheem or Whirlpool or GE does it. Their instruction/owners manuals whether printed or online are clear and concise. Doing so would probably eliminate many questions and Emails to the service reps. Fifth-Here I am a year later with an outstanding service ticket. A few days ago the rep. contacted me and said he was going to close out that open ticket. I replied the manufacturer never helped us correct the regeneration problem. He stated, they never got back to him. Sixth-My impression and experience shows that once you purchase from the Clean Water Store you are on your own. The service rep. tried his best but like me he was left in the lurch. The warranty on the product from the manufacturer is worthless, it means nothing. The owners of the Clean Water Store should take heed, they can not ignore ongoing product problems that affect their customers. If they continue to not serve their customers, their customers will find a company that does. STAY WAY! You would be better off throwing your hard earned money in the street.

Order chlorinator system 3 months ago pump went out . Hooked up correctly ,in weather proof area no…read morereason for it to go bad just poorly ,cheap product for 600 plus . Called and said would send new pump . Spoke to tech and customer service and both said would send in for request to have it expedited being we were now smelling rotten eggs in home . Did not approve it and now we have to wait for a week . Called said they can't change it now that's its in route. If would of sent overnight or 2 days because of the inconvenience would of been nice being it's not our fault their system went back so quickly . Wish I just got my money back as it's cheaply made . Same item china for 100 versus 600

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Clean Water Systems & Stores
Clean Water Systems & Stores
Clean Water Systems & Stores

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Pure Water Plus - Night time fill-up!

Pure Water Plus

4.5(23 reviews)
19.3 mi

I WILL continue to call Pure Water Plus, especially for Water Delivery. I live in the Santa Cruz…read moreMountains (Bonny Doon) and when something happens to your "life force" and fire protection you begin to breath a bit shallow! Andrew has gone up and beyond his service! The most professional, family owned and operated business that not only operates with integrity but equally with compassion. Thank you. Wendy (Retired Firefighter)

I decided to try these guys out and the option of filling my own water bottles because I absolutely…read morehate my water delivery service now that they merged and became Refresh. I started off by buying some 5 gallon bottle lids off of Amazon. And as a test run I skipped my deliveries from Refresh, cleaned out my empty bottles and went and refilled those a couple of times to make sure this was what I want to do. And it is. I can't continue to throw money at Refresh in exchange for terrible service, mediocre water, etc. First and foremost, cleaning and filling my own bottles cost me half the price of what I was paying for with Refresh and I had the lowest end of water offered from them. Yes, it means a little extra work and hauling those jugs upstairs but it's really not that hard. I could use the exercise anyway. lol Buying your bottles is a little on the pricey side but not horrible. I found mine on Amazon and there are plenty of places to buy them around the area (you may even be able to buy them there, I have yet to go inside and check it out). The caps I bought were inexpensive and work surprisingly well. They actually work better than the crappy seals Refresh was putting on my bottles that would leak the entire time they were being stored, before using them. I have never had to wait when I go and I have gone at several different times. The machines are on the exterior of the building. The change machines take $1's, $5's, $10's (I can't remember if they take $20's) and quarters (not sure if they take other change). I just wish they had a card swipe option but it's not a deal breaker. There are several machines, so I just pop all four bottles into the machines at once and then start putting my money in and let them fill as I go. It's super easy and quick. The water tastes clean and fresh and I have had zero issues using their machines compared to five months worth of fighting with Refresh for a variety of things from leaving empty bottles behind for 5 months straight, not delivering what I asked for, leaking bottles, horrible service, etc. So, half the price and zero headaches for good tasting water? Yes, please. Do yourself a favor and get rid of Refresh, put a little extra work in and for half the price you have tasty headache free water.

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Pure Water Plus - Water vending machine

Water vending machine

Pure Water Plus - Do you need your pool filled? We can help call today

Do you need your pool filled? We can help call today

Pure Water Plus - Been coming here for the past two years and it's the best tasting water in the area. thanks

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Been coming here for the past two years and it's the best tasting water in the area. thanks

Water Outlet - waterstores - Updated October 2026

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