Service was great. We had a very tight schedule because we were on a travel tour. They were able…read moreto help us in such short period of time. They also gave us several spoon souvenirs and half bottle champagne. Their watch selection is ginormous!

The Asian girl here is so rude. When I walked in and talked to her. She didn't even look at me when…read moreshe answered my question. Will never recommend this store to anyone.

The Swiss are known for making dozens (don't quite remember how many) of brands of watches, and…read morethis is a great one stop shop. You get the ultra high ends brands like Rolex, Tag Heuer, and Tissot to more affordable ones like Swatch, Wenger, and Jacques du Manoir. You can also purchase Swiss army knives by Victorinix in more sizes and colors than you can imagine. Free engraving that's done very quickly! I got keychain size ones (with five functions) for only 15 Swiss Francs each. Note that the WHITE ones can only be purchased in Switzerland! The main store has a great showroom, but go across the street to Harry's other location where they have all the watches that have been discounted! I wish I had done my research on the price of some of these watches, because you truly can get a bargain. I bought two Jacques du Manoir watches for 100-130 Swiss Francs (which converted 1.14 to US American Dollars) each at the discounted store not realizing that online the cheapest you can get it for is over 200. Also, you cannot buy this brand directly from outside of Switzerland. This was one of those rare times where I wish the saleswoman had convinced me to buy more! She was friendly, but no-pressure, laidback compared to a salesperson I would encounter in America. I had to ask her questions about the products more than her telling me. Also nearby is Harry's souvenir shop where you can buy cowbells, fridge magnets, and other cute souvenirs. The prices listed included tax. If you purchase 300 Swiss Francs or more (cumulatively at all three Harry's stores), you can get your VAT (sales tax) back and the best part is Harry's does the forms for you!

Katherin was the best host and a great help with selecting the perfect Panerai! She was…read moreknowledgable, friendly, and NOT pushy or aggressive! She was able to show us a variety of watches based on our likes and dislikes! She even offered us some candy for the train ride! I would definitely recommend coming to this location for the service and the large selection!

That was a great experience. The Shopmanager Kathrin was very helpful and showed me wonderful…read morepieces.

There are tons of souvenir stores in Lucerne. This one in particular is quite large and sells a…read moregood variety of fridge magnets, pins, decals, key chains and a bunch more of Lucerne and Swiss knickknacks. The cuckoo clocks and beer stein mugs were very cool.

This place was crowded with tourists as it has a lot of souvenirs…read more Be careful and double check your bag and make sure the merchandise you paid for are in the bag. Mine was missing one of the ponytail set and my receipt shows I paid for two. The sales rep only out one. Didn't think about checking it as you just want to get out coz it was too crowded. I found out that the same thing happened that day to one of my Tourmates. Unfortunately by the time we noticed it, we were in our coach to our next destination. Please check your bag after you pay to make sure you got everything you paid for.

Friendly and helpful staff. There was a great selection of men's and women's watches. My husband…read moreand I each bought a watch. Highly recommend.

This is a small store with plenty of current and previous season styles to choose from. They have…read morestyles that are specific to Switzerland as well! The ladies that helped me were very helpful and showed me different styles for me to choose from for gifts. A Swiss made Swatch watch from Switzerland is a perfect way to commemorate your vacation! There was a promotion for a "Happy Hour" box, where I paid 25 francs for a mystery box. I opened it in the store so the sales lady could see it. It was a beautiful black one with a skull printed on the face! I was terrified of what would be in the box and was pleasantly surprised!!!

The best purchase experience one could ask for. Martin and his team are knowledgeable, patient and…read moreextremely courteous. They worked with me over international borders and multiple weeks to get exactly the watch I wanted at the best possible price and checked in to make sure all was well at every step. Strongly recommend.

From the owner: We are a traditional Swiss watch and jewellery shop in Lucerne. Family-owned since 1921, we offer a…read morelarge selection of quality Swiss watches. We stock well-known brands as well as specialities in the lower and medium price range.

I know I want to buy another Swiss made watch, my first one was bought in the Bucherer building,…read morewhere we also bought our cuckoo clock, 49 years ago, on our honeymoon. We still have it, and grandson loves hearing/watching it go when he visits us! What attracted me was a Swiss-style embroidery watchband at the window display. Once I got in, I really didn't want to buy another battery-operated watch or solar type watch. I've had many watches, and had one solar, and in Oregon? How many days are sunny for that to work properly? Exactly! The sales staff recommended an 'automatic' watch, but they have a few selections, and I picked one that's unique, and it had a lavender/pink leather band. It was a store display, and I wanted a leather band that didn't looked 'old'. They didn't, instead the sales staff gave me a discount. After the 'mark-up' to USD, 3.95%.

The oldest knife shop in town of Lucerne specialized in Swiss Army knife. Great souvenir shop not…read morejust knife affectionado. They have magnets , postcards and local clothing but only few slection. The main thing is the knife. You can get your Swiss Army knife , on some model, personalized -name engraving- for free and it doesn't take that long. The two ladies who helped me are great, friendly, courteous and attention to detail. They checked name spelling to ensure it is right. They speak 4 languages in addition to English. Accept major credit cards and on the CC cards transaction you can choose to pay Swiss Francs or US $.