Great service from Laird. I discovered this jewelry store from a quick local search. I didn't…read morerealize they're a few stores down from my husband's office. Lucky me. I was in need of minimal service on a watch. Laird quickly took care of me while I perused my future gift choices. If you're shopping for fine jewelry or watches, this shop has it all.

Great company to deal with. They know their product. Easy process with the right staff on hand . We…read morepurchased a used Rolex DayDate and the watch was fitted to fit perfectly. No surprises just excellent service with a happy family that will buy more jewelry from this highly reputable company

I came in on behalf of my boss who needed a new battery for a watch and to have another watch…read morechecked out again as the battery she got 6 months ago stopped working. Richard Granatoor helped me out. He was very attentive, had me take a seat while he went to see if he can have the watches looked at right away. He came back within 15 minutes or so with both watches taken care of with no charge. This was my first time at the store. The store is beautiful with lots of displays of beautiful jewelry, the employees are very friendly and helpful. There is a parking lot in the back. I would highly recommend Altier Jewelers of Boca.

Walked in to get my wedding ring resized and was immediately greeted by very friendly staff. Not…read moremany jewelry stores would even let someone in a blue-collar work outfit step through the door, especially coming straight from work, but they treated me with respect from the moment I walked in. They quickly sized my finger, got to work right away, and adjusted my ring perfectly. Now I can finally wear my wedding ring again comfortably. Excellent service, great attitude, and highly recommended!

Above and beyond!…read more osef and Joseph are true masters of their craft. Their attention to detail and precision in every repair and restoration is genuinely impressive. They took the time to explain the work needed and delivered results that exceeded expectations. My watch now looks and functions like new. Highly recommend them to anyone looking for trustworthy and skilled watchmakers.

Over the top facility with over the top prices. I checked to see it they could fit a quartz…read moremovement into a WWII four inch bronze gauge case. Quoted around $250. I eventually found a movement and produced the clock face myself. $$$$$$$!

I had an excellent experience at JR Dunn selling my Rolex. Dmitriy Usten was extremely…read moreprofessional, knowledgeable, and straightforward throughout the entire process. He made me feel comfortable, explained everything clearly, and gave me a fair and competitive offer for my watch. What impressed me most was the level of customer service and respect I received. There was no pressure, and the entire transaction was smooth and easy from beginning to end. I highly recommend JR Dunn and especially Dmitriy Usten to anyone looking to buy or sell a luxury watch. I will definitely be doing business with Dmitriy and JR Dunn again in the future!

I went into JR Dunn this morning, WOW, the new remodel n renovated store is just gorgeous!…read moreI did not go into buy anything.I went in to have a link taken out of my Cartier watch. They are so helpful so professional and friendly , especially Michelle , she's terrific and I don't remember the woman's name who took care of my watch but she was lovely! They're jewelry is just gorgeous , and I would highly recommend JR DUNN to anyone looking for something simple or something big and it's a great location , easy parking!

Amazing customer service and selection of watches !! Highly recommend to everyone. Ask for Rob Jr!read more

I had a great experience buying my first Rolex from Diamonds East. Rob helped me right when I…read morewalked in the door and had a wide selection of watches at competitive prices. His family was very attentive and friendly they reviewed how to properly care for the watch and threw in some nice extras like a travel case. Highly recommend coming here for a luxury watch new or preowned. 10/10

Great help by Tai ! Reasonable price ! Same place from the…read morePompano Festival Flea Market

My boyfriend popped into The Watch Place for a replacement battery and to fix the clasp on his…read moremother's watch. He said the staff there were super nice, they repaired everything within 30 minutes and it was only $25. He was very happy with their efficiency and customer service. We will be returning customers!

A nice holiday brunch a lovely buffet , a fancy car scene and a very pleasant morning at this…read morebeautiful jewelry venue with a huge fish tank to start off the holiday weekend .

Hands down it's an excellent store! Aubrey was amazing…read morefixing my jewelry It's the place to buy or sell jewelry! I strongly recommend it

I needed a few batteries replaced for my watches & sizes adjusted for 2 watches. $15 for each…read morebattery & I was given a lower price for 2 of the watches that needed resizing & new batteries. I also walked in hoping I could get this done after leaving the office & I was crunched with time to get it done before the start of next week. Overall the prices were great, my visit was very convenient & great customer service. I highly recommend this store!

These jewelers are fantastic. They have been our go to for the last few years since we learned…read moreabout them. We chose them due to the amazing reviews and they continue to be amazing every time we visit. They have helped restore several of the ur pieces from rings, necklaces, earrings and watches. They are experts and are so reliable. It's always nerve wracking to leave your jewelry with anyone however I trust them completely. Just wanted to give them a huge thank you for taking such great care of us. Today I picked up my engagement ring that lost a prong so I was so scared to lose my diamond and they quickly worked to fix it and made sure everything was secure and sparkling bright! We will confidently continue to use them as our jeweler.

I stumbled upon this place when someone suggested I go here when I wanted to sell one of my watches…read moreand a nice pair of gold cufflinks. It was perfect. There are a bunch of vendors all under one roof. I was able to speak to a few places that made offers and picked the place that made the best offer for each item. High end watches are in demand, are highly competitive... it pays to look around if you want to buy or sell... there's a few good spots here. For gold jewelry, typically all they really care about is the karat type 14k, 18k, 24k etc. and the weight. They give you an offer on the spot and will pay you cash. I found the price varied somewhat so best to go to 2 or 3 spots. You get the hang of it quickly. I found the people I met here to be very nice and were respectful... not pushy. I saw people mostly buying items... jewelry, esp. diamonds. I believe there's also 2 other locations... Boynton and Aventura.

Was referred here by a nice jeweler and that was not a good idea. From the time I walked in there…read moreuntil I walked out I felt like I was being judged. I'll NEVER step foot in there again.

Amazing people and integrity to boot! I can without a doubt recommend this business for any of your…read moreJewelry needs! For repairs or to purchase they are the right place to do business. Just like when you find a great mechanic, when you find these guys you won't want to go Anywhere else. Don't take my word for it, go find out for yourselves, and you will not be disappointed! Thank you Jonathan for always helping me when needed and being fair and Honest.

I brought my ring and its original pearl to this jeweler to have the pearl reattached. The pearl…read morewas not lost when I brought it in--it was in my possession and entrusted to them for repair. What makes this especially disappointing is that I had previously had this same ring repaired twice by a sister location of the company without any issues. On those occasions, the pearl only became loose after unusually rough activity, and I was always able to recover it. The age of the ring was never mentioned as a concern or potential issue during those repairs. Unfortunately, after this repair, the pearl was lost. This was also the first time I worked with a different location. Had the repair been properly completed, I believe the pearl should have remained securely attached. The pearl that was lost was not an inexpensive replacement pearl. It was a high-quality Tahitian pearl that I personally purchased in Tahiti approximately 26 years ago. It held tremendous sentimental value and remained in excellent condition, with no visible marks, indentations, or quality issues. Initially, I was told that the pearl would be replaced, which I appreciated. However, the replacement pearl I was ultimately offered was visibly lower quality, with noticeable marks and indentations, and did not come close to matching the appearance or quality of my original Tahitian pearl. Rather than being provided with a comparable replacement, I felt the focus became either accepting a poor-quality pearl or spending additional money to upgrade to a better one. I found this extremely frustrating because I was already dealing with the loss of my original pearl as a result of the repair. When I later expressed my concerns, I was told that the business does not replace pearls and that the age of my ring was the issue. I found that explanation difficult to accept. The pearl was not lost when I brought it in, and the ring's age had never been raised as a concern during prior repairs performed by the company's sister location. If the age of the ring was truly a concern, I would have expected that to be discussed before the repair was performed. I am deeply disappointed with both the quality of the repair and the way the situation was handled afterward. This ring has significant sentimental value, and I trusted this business with a piece that cannot simply be replaced. I expected accountability, professional workmanship, and a sincere effort to make things right. Unfortunately, that was not my experience. Based on what happened, I would strongly caution others against trusting this business with sentimental or irreplaceable jewelry. When an item carries both financial and emotional value, you need confidence that it will be handled with care and that the business will stand behind its work if something goes wrong. Unfortunately, I did not receive that level of service.