I received a Howard Miller grandfather clock from my father's estate. I needed to transport it out…read moreof state. Todd gave me step by step instructions on how to package the clock and transport. Todd was very helpful and gave detailed instructions. He answered all my questions. The clock made it safely to the destination due to Todd's assistance.

I just had Todd do a clean and adjust on the Mantle Clock that I received from my parents estate…read more This took longer than expected but Todd did explain that he was working on two Grandfather clocks at the same time. The price was very reasonable with great results as it's ticking and chiming away again. Thanks Todd.

Christopher fixed 2 luxury watches for me and was trustworthy & reasonable. I will use him again.read more

Jewelry Savers off Greenwich and Highway 96 is hands down amazing!…read more We came in to have the battery changed in our watch, and from the moment we walked in, the experience was fantastic. The owner was absolutely wonderful, the staff were incredibly kind, and the facility was beautiful. And can we talk about the cute dogs? That was just an added bonus! Great jewelry, great vibes, great service, and most importantly, great people. You can tell they genuinely care about their customers and take pride in what they do. We highly recommend Jewelry Savers. We will definitely be back!

Monica was amazing, and she and her staff were so helpful through the whole process. They helped us…read moredesign a custom ring based on an online design we liked, along with a custom necklace. Neither one was an easy ask, but they worked with us and made sure we got exactly what we wanted. Thank you so much, Monica!

Too expensive for a small adjustment to ring! Didn't ask me before adding a coating to my ring and…read morecharged double the price it should have been. I just wanted two sizing knobs removed ... $140 charge

Awful awful customer service! Had 2 wedding bands made. Rings turned out ok. There communication…read moreskills were zero. They sent me the estimate through the website messaging app. Great. That's there choice of communication. Fine. First back and forth communication went fine. After that, couple messages I sent detailing expectations and was ghosted. The next time was, "your item is nearly ready" with no mention of anything I said in my previous message. I asked about choice of font that they ignored. On top of the experience, I also have to throw in that Kelly should not be involved with customers. She seems to be very unapproachable and just not very friendly. To me, spending $1200.00 should get me a sliver of good service. I was very very wrong.

They've been in business over 35 years. AWESOME at what they do. They can repair any clock from a…read moresmall wristwatch to towerclocks. Highly recommend.

David the owner has been at it for a very long time. I think he trained the other Clock/watch guy…read morein town. At least he worked for David at Regulator. Great guy. Great results. He also does huge projects like School/ Church / and Courthouse clocks. He or his guys climb, wind, and set the Riley County courthouse clock every Monday morning. Much respect and thanks to David and his crew.

I've been going here for about a yr and this guy seems to know a lot and has very decent prices…read more I'll keep coming back.

Great Pl., David the owner is very knowledgeable with watches and has a lot of nice watches for…read moresale too and he definitely knows what he's doing. I've taken five or six watches up there for new bands and batteries. I will keep going and keep using him. He's the best around.

What an INCREDIBLE place for an engagement ring. It can be difficult trying to find a jewelry store…read morethat really cares about the product they're selling and who they're selling it to. Abby was responsive, hard at work, and a fantastic sales woman. I could not be more satisfied with my ring. BUY FROM ABBY!!!

I just had the most unhinged experience at their Harvard location with what I believe may be Abby's…read moreson. I took my ring in to be resized in late April. I picked it up several days later and it fit, so I left not thinking anything of it. Put it in my jewelry armoire as soon as I got home. Took it out several weeks later to put on and noticed the stone was loose. It's loose enough I don't feel comfortable wearing it, so I put it on my to-do list to take it back for the prongs to be adjusted. I called the store earlier this week explaining and they advised to bring it in. My dog got sick not an hour after I hung up so that consumed the next two days and I was unable to make it back. I went in today since I'm off work and explained and the man at the desk said he remembered speaking with me. He then inspects the ring and says it will be another $150 (on top of the $250 I paid for the resizing) to fix the issue. I explained it didn't seem logical for me to have to pay additional money for what was clearly an issue caused by the resizing. The man went on about how it wouldn't be fair to them, so I said, "Okay, I'll take my ring back, then." He wouldn't give it to me! He then said, "You have some options: you can either stand there and be hard, or you can take a seat and we can see if we can work something out with you." Appalled by his aggression and his unwillingness to hand over my ring, I stated again, "I'm good standing, and I'll take my ring back now, please." He proceeds to demand I leave "his" store, to which I replied, "I will GLADLY leave as soon as you give me my ring back." He finally returned it after I asked for the third time, all while getting even more aggressive and raising his voice about how they "don't want my business" as I was walking out the door. I was shaken by the aggression as it was, and then he started following me to my vehicle, still yelling; what, exactly, I don't know as I couldn't hear over the traffic noise. I immediately locked my doors as soon as I got to my car and left. There was a security guard there who witnessed the entire incident. I was never aggressive, never raised my voice, etc., yet was met with utterly unhinged behavior. Do NOT give this company your business. Women are clearly unsafe with this unstable man.

Stacy helped me find the perfect mounting in which I would have my existing diamond mounted. The…read morework was done in a timely manner and we are working on finding the perfect way to reset some other stones.

What a wonderful experience I had at Riddle's Jewelry shop today! I took in a vintage Bulova…read moreAccutron watch to get a new battery. It's not an easy watch to put a battery in. Brandon was extremely patient and careful with replacing the battery. While Brandon was working I had a nice conversation with Jennifer. I mentioned to Jennifer I was selling the watch so she polished it and put it in a nice box. Brandon let me take some pictures of the inside of the watch while it was open. It is so nice to see such amazing customer service. I'll never go to another jewelry shop again. Thank you Jennifer and Brandon! Ten stars!!!!

Took a couple rings to have soldered together. i paid, they said 2 weeks. Great. Get a text today…read more(generated) saying my beautiful item is done and ready for pickup. Get there and I'm sorry, jeweler says his torch was not hot enough because my band was so thick. But some place in KC could do it for them. They thought it was acceptable to wait 13 days to tell me after they sent a computer generated message saying my beautiful item was DONE and ready for pickup. Most ridiculous customer service I have ever seen. Told them and expect them to remove me from all mailing and email & text solicitations. in addition, my coworker also had a bad experience several weeks before at the same store. I should have known but I thought I'd give them a chance. Wrong choice as I found out. The salesperson knew I was waiting for it to set a date with the court to get married. Way to go Helzberg. Never again.

They have a great selection compared to Kay's and Zales…read more The staff was very patient and helpful. Shelby & Bryston were exceptional. Thank you very much. Kudos!