What an amazing shop! I walked in to have my battery replaced and a few links removed. The staff…read morewas ready to help upon my arrival and repaired my watch in a timely manner for a reasonable cost. Very pleased with their business and would definitely return.

Needed a new battery on my watch and stopped in. This place is the quintessential Mom-Pop shop:…read moreHIGHLY recommend

Christopher fixed 2 luxury watches for me and was trustworthy & reasonable. I will use him again.read more

I had a really great experience working with the ladies at Powell! They were honest, super…read moreknowledgeable, and never made me feel pressured at all! The selection was really great, and they took the time to answer all my questions. Fantastic customer service from start to finish, and I really appreciated how easy and stress-free they made everything. I'd definitely recommend Powell!

I have been in high end customer service for over 30 years. Never in my life have I been soo…read moredisappointed in the lack of service we received at Powell Jewelry. With a full staff of at least 7 on a Saturday, no other guests in the store. They were rude, snooty, inconsiderate & were not interested in making our visit pleasant. They did nothing to ensure to keep our business. We will not recommend Powell Jewelry to anyone for anything, in fact we wil do everything we can to discourage someone from shopping there.

Called and asked for a quote for 3.50 grams of 10kp gold offered 100.00 gold market value at the…read moretime was 171.00 for 3.5 grams of 10kp gold a little low but best quote I've found in wichita so far for scrap gold

They resized my ring for only $35 and had it done in 2 days. Highly recommend!!! They also have a…read morehuge selection of jewelry to purchase.

Been looking for a new jewelry repair place since I moved here…read more This place had good reviews and those reviews were right! My husbands military ring was bent to where he couldn't wear it anymore. They fixed it in minutes. My ring was cracked and they had it fixed within 4 hours and it looks great, you can't even see where they repaired it. Will definitely be bringing all my future repairs here!

Not our first interaction with this establishment. The prices have always been more than fair and…read morethe staff is friendly and courteous. Today I sold the gold in my high school class ring to them. I had done quite extensive research on the Internet regarding a fair price. Prior to coming here I had gone to two other gold dealers. One Day Jewelry offered a price that was fair market value for the weight of gold that I was selling. I was happy with the price they offered and they made themselves to profit, for which I can't fault them. The other dealers, however, offered LESS THAN HALF of what I received from One Day Jewelry. And to top my whole experience off, I was in and out of the door in five minutes.

Too expensive for a small adjustment to ring! Didn't ask me before adding a coating to my ring and…read morecharged double the price it should have been. I just wanted two sizing knobs removed ... $140 charge

Awful awful customer service! Had 2 wedding bands made. Rings turned out ok. There communication…read moreskills were zero. They sent me the estimate through the website messaging app. Great. That's there choice of communication. Fine. First back and forth communication went fine. After that, couple messages I sent detailing expectations and was ghosted. The next time was, "your item is nearly ready" with no mention of anything I said in my previous message. I asked about choice of font that they ignored. On top of the experience, I also have to throw in that Kelly should not be involved with customers. She seems to be very unapproachable and just not very friendly. To me, spending $1200.00 should get me a sliver of good service. I was very very wrong.

Best customer service around. My wife and I looked everywhere to find the ring she wanted. We…read morelooked at all the chain stores and any place that carried jewelry. We shopped local and couldn't be happier! The price was incredible too!

I lost a stone in my wedding ring. I was referred to Steve at Athena Jewelry by more than one…read moreperson. (I have wanted to have my ring soldered for many years but have had trust issues so I wanted to make sure I left my ring with the right person / business.) Steve took a look at my ring said he would need to order the matching stone. He also showed me the wear and tear that my ring had endured over many years. When I went to pick up my ring, I was amazed at how beautiful it was once again. He even soldered it for me and made it look brand new. It looks better now that it did on my wedding day!! I was MORE than happy with my ring and was extremely grateful for what he charged me, as I assumed that it would be more. Steve is very personable, kind and professional. I highly recommend Athena Jewelry!!!

Jewelry Savers off Greenwich and Highway 96 is hands down amazing!…read more We came in to have the battery changed in our watch, and from the moment we walked in, the experience was fantastic. The owner was absolutely wonderful, the staff were incredibly kind, and the facility was beautiful. And can we talk about the cute dogs? That was just an added bonus! Great jewelry, great vibes, great service, and most importantly, great people. You can tell they genuinely care about their customers and take pride in what they do. We highly recommend Jewelry Savers. We will definitely be back!

Our goal of this review is that it would be fair and factual as to our recent custom ring…read moreexperience. My wife and I originally walked into Jewelry Savers October 4th and inquired about making a custom ring using two rings I gave her. The first was our wedding band and the second was an anniversary ring I gave her. They assured us that they could make a ring that matched the design she had provided them. The first picture is the ring desired although my wife wanted green birth stones instead of gray. The second is the first ring they produced, the last is the final ring we paid for. In November they had a wax mold ready to review prior to ring being created. We went in and the wax mold was not what my wife had asked for. We went back in to review the next wax mold, and the design was not what we had asked for but they told us that it was not possible to create what my wife wanted and this was the best it could be. Now while this was not ideal, we thought it might turn out ok and also felt our backs were against the wall as they had already removed all of the stones from our rings. What was presented as the finished product was in my wife's friends' words "a superbowl ring" My wife was in tears upon pick up. The jewels appeared smushed into the gold with no prongs visible at all. We shared we were not happy with it. At this point Monica took over - in fairness to jewelry savers they told us we would have to pay for the original ring labor as well as the new ring labor so they were upfront with us. However again - we really felt like we had no choice. My wife hated the ring and had given up both her wedding band and anniversary ring (both of which hold high emotional value) It took from October to July to produce a ring that is close to what my wife wanted from the beginning. We went in to look at it and spoke with Monica - She shared that she was disappointed in how things had worked out. I indicated we would be unable to recommend Jewelry savers based on this experience since it felt that A. We waited 9 months for a custom ring and B. We ultimately feel we were charged twice. She shared that they had been short staffed and that the first person who told us what we wanted was not possible was not employed there anymore. Clearly the ring was possible since they produced it later on. She asked for time to review with "her jeweler" to see if a discount could be provided based on our poor experience. The next day she called back and offered about 200 dollars off. Since the first ring cost 1800 that did not really seem like a company reflecting on how a customer might feel about their experience. I told her that I did not want the discount and that we would pay full price. Upon pick up she provided the discount anyway which actually made my wife upset because I had told her not to accept it so that we could leave a review accordingly. Our principle is worth more than 200 dollars. I intend to go in there next week to pay them for the remainder. Our recommendation is that you think carefully about whether or not to do a custom ring here. Ask a lot of questions because the wax mold is really not a good indicator of the finished product (at least that was our first experience). We are grateful for Monica working with my wife to produce something she really likes, however it should have happened that way the first time.