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    Waste Management

    1.7 (121 reviews)
    Closed 10:00 am - 4:00 pm

    Services - Waste Management

    Recycling dropoff

    Waste Management Photos

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    Horrible customer service! Our weekly dump day is on Friday and every week our trash guy THREATENED to throw away my basketball hoop because it was "too close to the trash cans" but it was 7 ft away. He always gives us notes regarding that our cans are "over flowing" when the lid is completely closed. He is rude and he didn't even dump one of our cans on Friday! The lid was closed and he took out everyone else's dumpster but ours. Now since he didn't take out our trash, my backyard is full of trash, this has happened serval times over a course of months and I would like to see a change in our trash guy or a completely different person. HORRIBLE CUSTOMER SERVICE

    This is example of a pickup by Waste Management. 1/2 the trash is on the ground and was supposed to be picked up on Tuesday not Wednesday...
    Ray A.

    Drivers always leave trash everywhere around, when picking up. Never are consistent with pick up days although it's outlined in the contract.

    Chat with virtual assistant confining pick up today
    Lynsi L.

    Waste management is such a joke at this point. I cannot take them seriously any longer. Short version: unreliable and not dependable We have scheduled 2 bulk pick ups in our 3 yr time span as customers. The first was in 2020 or 2021 (hubs requested not I) and the second was scheduled for pick up today. I know that holidays will disrupt the schedule and cause a 1-2 day delay in pick ups. But the customer dashboard on the website said the bulk item pickup scheduled for today. It was listed as on time and would be picked up shortly based on the driver's ETA. Wrong‼ Chatted with a virtual rep (Jesus) that confirmed that a pickup was gonna happen. Even though I was skeptical as it was approaching 5pm. He assures me that the driver has until 6pm and not to worry. Wrong again‼‼ Here it is 7:30pm and I am venting on Yelp. Welp, no bulk item pick up today. I waited until 6pm to run all the errands I had planned and do all the things I needed to get done today. Such a disappointment because Jesus had me convinced that his check of my account and pick up was a reliable one. Oh well, on the next platform and make sure my voice is heard.

    Kyung L.

    I wish I could give them zero stars. They have been LYING to us for weeks. Our trash can is literally falling apart. We tried taping the top together, but that was a failure. We have been emailing them for 8 weeks. 8 WEEKS aka TWO MONTHS. First couple of weeks, oh, we have you on the list. No pick-up. We have tried to escalate. Oh, the driver said he came through and your trash can was not out. LIAR, LIAR, PANTS ON FIRE. I personally put out that trash can Sunday afternoon and leave it there until about 9 pm Monday night for the last 8 weeks in the vain hopes they will give me a new trash can. Finally, we get the we are backed up, just put it out there. Fine. In the meantime, we try to escalate to someone. Finally, they said they escalated to a specialist who said, oh, we actually have a supply-chain issue. We are backlogged because our supplier in Asia has not sent us new trash cans. They are a monopoly and just ridiculously bad.

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    4 months ago

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    2 years ago

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    1 year ago

    Leave a phone number (in an obvious place) on your website that we can call when we have issues.

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    2 years ago

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    5 years ago

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    2 years ago

    Money grubbing company with their horsesh$! food waste bin program that doubled what we paid before!!! FU!!!

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    3 years ago

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    4 years ago

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    2 years ago

    Irvine waste management sucks. The driver for Woodbridge doesn't take your trash if the trash is not in a certain orientation.

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    6 years ago

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    3 years ago

    They are great at picking ups my trash, but trying to get someone on the phone is a nightmare.

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    Page 1 of 4

    Ask the Community - Waste Management

    Is it okay to put wood in the greenery container?

    Aslong as the wood isn't treated like floor board or fence wood I put fence wood in mine. It got tagged with a warning saying only plain wood is allowed

    Don’t See Your Question? Ask Away!

    Review Highlights - Waste Management

    Drove my SUV in, told the lady I was dumping a mattress, she asked what city the trash was coming from, then provided drivers license to hold while I was dumping and got my dl after I was done.

    Mentioned in 2 reviews

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    Ponce Recycling Center - Hours and pricing as of June 2025

    Ponce Recycling Center

    (16 reviews)

    I got to this spot 8:55am (5mins before their posted opening time) and no employees to be seen :(…read more I waited until 9:10am then 2 workers pulled into the lot and strolled over. Ricardo, that opened the bin, saw i was waiting first and i asked him how much time he needed to get ready to open and he said '5 minutes and I'll help you out' so i waited for him before starting to stack my bottles. While he was setting up, I asked if it was okay if I gave them a case waters that they can keep for the heat and he said ok, took the waters, then walked away from the bin and stared a conversation with some towing guy nearby. The other guy (Angel i think? It was hard to understand his words) finally mustered the courage to come to work as well, and he put out the barrels and asked who was first and everyone pointed at me. I said I was ready--then he proceeded to help out the 2 other customers :( 'Angel' and 'Ricardo' were disappointing on this Friday Aug 22, 2025. I am no judge of their character but the odor they had, the slurring in their speech, and the speed at which they moved woulda had me guessing they were hungover or drugs :( I'm not even sure they typed in the numbers correctly--the way they both were standing there staring at the keyboard. Maybe the waters shoulda went to some homeless folks...

    I've had nothing but exceptional service here with Angel and Ricardo. They go out of their way to…read moreassist clients with the bins and have always been personable, patient, and professional. This location is very convenient, and since many communities don't offer recycling bins in the area, you can collect your $ back by ensuring you take your recyclables to the right place. Even though the lines can be a bit long at times, it always moves at a quick pace. There are definitely many regulars that return to this center, which speaks for the quality and efficiency of its services.

    Global Metal Recycling

    Global Metal Recycling

    (47 reviews)

    Santa Ana, Ca. One of the things I do to occupy my time…read moresince retirement is to strip clean, copper wire and brass products. I kind of like doing it and Global pays cash right after weigh in. I have settled on Global as my only recycle business because of horribly dishonest experiences with several other recycle establishments. One place even had rigged scales. Global offers up the latest competitive prices, and while on any given day you might find a higher price, it just might not be worth it. I've become familiar with the Global process, I know to use the wheeled containers for metals, NOT the cages. For small amounts, your 5 gal. Bucket is fine, they know how much it weighs, and they return it to you. After weigh in, take your ticket to the cashier window and slip it under the window with your drivers license. Get paid and leave. If it's your first time here you may have to wait several days for your money, after that you're good to go! The receipt you get breaks down the weight and price for each group of metals. It's not immediately understandable, but with a bit of study it makes sense.

    For about 7 years I have been coming here dropping off copper, usually best price hands down…read more Today was not one of those days, the boys working the line are incompetent, copper heat exchangers same ones I have been turning in for 7 years they decided today they were bronze and robbed me of several 100 dollars, their response.... You can pack it all back up.... Its was nearly 1000lb of copper they decided wasn't copper and knew I wouldn't want to load that all back up. Unreal criminal crooks. They are copper heat exchangers all day every day from pool heaters not bronze or brass or whatever else they wanna call it that day. Only reason they get 2 stars is they have a good track record but not today. Hopefully this is one bad day..... w one idiot working and they re train him properly. I'll try once more once I get another large load. I've sent countless coworkers here for copper recycling won't be doing that anymore. Shady business today shady business

    Waste Management - recyclingcenter - Updated May 2026

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