Avoid Using Budget Dumpster and Avoid Damage to Your Property…read more.. (I contemplated giving them only one star, but figured a two-star rating would draw readers, as one-star ratings tend to appear as knee-jerk responses to bad service) In early February, 2025, I rented a dumpster from Budget Dumpster for the second time in as many years. My first experience was fine. This one was a disaster, complete with several hundred dollars worth of property damage for which Budget Dumpster compensated me only a fraction of the cost. Upon delivery, the driver gouged a trench into my gravel driveway. I did not notice it until the dumpster was picked up 10 days later. That damage by itself would've been somewhat tolerable, but it was upon pick-up that the real damage occurred. I'm not sure who they employ to drive their vehicles, but this individual's CDL should be revoked. Despite having an wide entry to the driveway being used for deliveries of this nature (which has accommodated trucks of all sizes for years), the driver drove off of the side of the road and THROUGH my yard, damaging the moss turf (complete with deep tire tracks). Then they ran over the decorative edge of my fence at the edge of the property, and topped off the damage by crushing a 6"x 6''x 6' landscape timber, bordering my driveway. I immediately called Budget dumpster to start the claim process. To their credit, I got a response the next business day, but after that initial engagement, nothing but crickets for 10 days. They finally responded with a request for estimates, despite having photos of the damage, so right out of the gate they wanted me to do the legwork. When I provided that information to them, I got an immediate response indicating they would only pay approximately 25% of what it would cost for materials and labor to repair the damages. In this offer, they included the following contract language excerpt: EXCEPT IN THE EVENT OF GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT, CUSTOMER HEREBY WAIVES ANY AND ALL CLAIMS AND LOSSES AGAINST THE COMPANY AND ITS SUBCONTRACTORS, HAULER SUBCONTRACTORS... OK, so driving through my yard, damaging the turf, crushing the edge of a fence and a landscape timber, not to mention the initial damage incurred upon delivery (a 6ft x 6in gouge in my gravel driveway) isn't GROSS NEGLIGENCE??? Best case, it's egregious driver incompetence. If you look at the photos below, I think "gross negligence" is pretty obvious. In addition, it seems Budget Dumpster grudgingly acknowledged some degree of "gross negligence," otherwise, why would they offer any compensation at all? Regardless, I rejected their lowball offer, but in the end - after a couple of hours of emails and back-and-forth phone calls with someone who only referred to themselves as "David R." in Ohio (why not provide your last name to your customers, David?) - they only added an additional $36 to the overall claim and washed their hands of any other responsibility or costs. The rest was on me, and as a retired disabled Vet, I do not look forward to having to repair that fence or remove/replace a heavy railroad tie on my own. Among readers of this review, some might say "Hey, quit complaining - you got a little something." My response to that would be why should I or any other customer accept that? Why is it OK for any business to come onto anyone's property and do hundreds of dollars worth of damage, but only pay a small percentage of that and walk away? So I guess in closing I'll simply say that if any of you are willing to accept this kind of buffoonery and incompetence from any business, much less a second rate dumpster company like Budget Dumpster, then be my guest and hire them. Maybe you'll get lucky and the driver won't destroy too much of your property. To the rest of you, I'd advise not doing business with Budget Dumpster, especially anyone who has served and been disabled in the performance of their duties as a Military Veteran or First Responder.

The reservation process, fAQ's, videos, drop-off, pick-up and customer service was seamless. By…read morefar working with Budget Dumpster has been the most rewarding part of renovations at this point. I'll use them again for certain!

Trash pick up is smooth! I love that it's on a regular rotation! Customer service is great! Support…read morelocal!

Top tier professionalism, customer service and competitive pricing. I called for an inquiry/quote…read more and Wilson Waste & Junk Removal made it happen. It was a lot of junk needing to be removed from the family home. I am overjoyed with the results and my overall experience. I will be utilizing this company for my future hauling and junk removal needs.

These people are pros! They arrived at my storage facility early and moved one big item I couldn't…read moremove myself that was being junked and moved another item I couldn't fit in my car to my home. Very positive experience. Will definitely call this company again. Maria

I gathered a few bids from national companies and also wanted a local company in the mix too. I…read moretexted the owner on a Sunday and they setup an appointment for 9:30 am the next day. The two guys showed up about 30 minutes early (always a bonus in my book), and were straight with pricing and required no negotiation. I knew I wanted to support local no matter what and their price was right in my ballpark ($425 for the full truck) which was $200 less than the big name guys. I had negotiated the big name guys down to $400 but still didn't want to pull the trigger until Junkyard Dogs showed up, because I knew if it was still in that range, I'd happily pay more for a local company. The two men got right to work, packing my construction debris very efficiently into the truck, maximizing every square inch. It took them about an hour to clear my carport where I had accumulated all of the debris from my remodel. I called the owner to pay via phone and express my gratitude and he was very thankful and kind. I highly recommend these guys and will gladly use them in the future.

I have used Clayton and Hurdle for 10 years now. They have always been on time and their customer…read moreservice is great to me. Kind and personable.

Watch these folks - rented a 15 yard roll off for their shortest period of time, two weeks and was…read moreclear that I only needed it for two days. Just received a call on the date of the end of the third week, to inform me that they could not pick it up for another week and were charging me another FULL fee. Great work if you can get it - a two fer fee because they are unable to schedule their pick up.

Great company! Team was professional and on time, and efficient. And they were careful not to scuff…read moreup the walls and floors. I will use them in the future and I highly recommend them. They are the best!

Awesome company! Highly recommend. Jackie was extremely fast to answer my text, had her guys out…read morewithin a few hours. The crew was great, very professional fast and careful while clearing out junk from my garage.

Had an absolutely wonderful experience using Bin There Dump That to rent a dumpster for yard clean…read moreout purposes. Rhonda responded to my online inquiry directly, walked me through rates and options, and got everything scheduled exactly as I needed. On dropoff day, our driver was friendly and dropped it exactly where I wanted it. I actually finished my project early and Rhonda was able to put me into an earlier pickup rotation with just a quick message. I 100% recommend using Bin There Dump That for your dumpster rental needs! I certainly will be using them in the future :)

This company is totally top quality. When you call, they answer the phone directly and discuss…read moreoptions so that you get what you need when you need. Their service is professional - their driver is amazing, clearly an old-school professional. We had just purchased tile that was stacked in the way of where we needed the dumpster - he easily maneuvered around and over them without issue. The dumpster was rather new, painted light green to look as nice as a backyard dumpster could hope to look!, :), was clean. And, yes, Beth is very friendly and helpful. A totally positive experience from start to end.

I had this company come out and qoute me for removal as well as hired them. They were on time and…read moredid thorough job. For the lady who posted about the unscrupulous company as a consumer you have the option to choose who does the work for you without being a negative Nancy. When they came out to do my quote he informed me before coming he had a base rate and that he went up from there. I would hire them again without question.

I started a junk removal project on Yelp and this business responded. The representative was…read morefriendly and asked me what I needed removed. I said a few white trash bags full of household trash and various, empty boxes. I was asked to send a photo and I complied. (Included below) However, this is where the review takes a dark turn. I was quoted a price at well over $200. As this company was the first to respond, I believed that estimate to be honest and true. In doing further research, that turned out to be false. Three or four other companies sent me estimates. One company estimated $65 for the exact same photo I'd sent just minutes prior. The other companies estimated $85 and just above $100. To be fair, I am unaware of what the process and prices of junk removal services. However, the price disparity was so obvious even I was well aware of what was being done. I wish this wasn't the case and that I hadn't figured out what this company was doing. It's disappointing to know that someone would take advantage of someone simply due to their lack of knowledge. I also sent the representative another message outlining this unscrupulous practice and they neither confirmed nor denied this claim. Very sad and exceptionally disgusting.

THE GOOD REVIEWS ARE FAKE!!! THIS IS A SCAM COMPANY. There rating with the BBB is a D minus. DO NOT…read morePURCHASE THER GROUPON. They have over $300 in hidden fees, they will claim they have it covered in their fine print which states "an initial consultation is required" but it does not state this needs to be done PRIOR to purchasing. They will then blame you and refuse to refund. Groupon has informed me of multiple complaints against this company and stated that violate their merchant agreements additionally not including the full total prior to purchase is against FTC laws. Since they won't be transparent I will list all their hidden fees below! DONT DO IT!! Email receive AFTER purchasing: Choose Your Pricing Option A. Flat Rate: $499.99 Includes: Up to 2 hours of moving services, 2 Movers, a Truck, Service fee, and all necessary equipment. Additional Time: Charged at an hourly rate if you exceed the allotted time. Note: This rate assumes you have provided an accurate inventory list. Groupon: Groupon is only valid Monday-Wednesday and does not cover service Fee. B. Hourly Rate: Minimum Charge: 2 hours. After 2 hours, you will be billed in 30-minute increments. Estimated Number of Hours: 2-3 Recommended Number of Movers: 2 Hourly Rates (with Truck): 2 Movers: $149.99/hour 3 Movers: $194.99/hour 4 Movers: $239.99/hour Additional Movers: $40/hour per mover Service Fee: $199.00 Second Floor Apartment Fee: $50.00 Third Floor Apartment Fee: $75.00 2. Select Your Protection Package Basic Value Protection (Free): This lower level of value protection is provided at no additional cost. However, it only provides minimal protection that is considerably less than the average value of household goods. Under this protection, Your Budget Movers LLC maximum liability shall be $.60 per pound for the actual weight on any lost or damaged article or articles. With this option, any claim for an article that has been damaged, destroyed, or lost in the custody of our movers will be settled based on the weight of the individual article multiplied by 60 cents. Basic Value Protection provides minimal protection, and it is possible that settlement for any claim under this level of valuation may not be satisfactory to you. Full Value Protection ($300.00): The minimum value of the move is $4.00 times the weight of the shipment. However, you have the right to declare a greater value and pay for increased protection. If items are lost, Your Budget Movers LLC will have the option of replacing them with articles of like kind and quality or paying the replacement cost as determined by current market value. If items are damaged, Your Budget Movers LLC will have the same options and the additional option of repairing the items OR paying the repair cost. Your Budget Movers LLC holds the right to use any company of its choosing to repair any damaged items, replace with a similar item or make a cash settlement for the cost of the repair or the current market replacement value. 3. Additional Services and Costs Furniture Assembly/Disassembly: Full Service: $75.00 flat fee Single Service (Assembly or Disassembly): $35.00 flat fee Truck Sizes: Available Sizes: 10FT, 15FT, 17FT, 20FT, and 26FT Extras: Mattress Bags: $20.00 each Shoe Coverings: $40.00 flat rate TV Boxes: Up to 70": $45.00 each Up to 86": $75.00 each

The disaster that was this move cannot be exaggerated. The movers who came to my house damaged a…read morewall and my wooden stairs. I was promised a repair but the company has ignored my repeated emails and calls to get that arranged. To start off, one of the movers made inappropriate remarks to me, starting with "I broke up with my girlfriend yesterday" as he inquired as to my relationship status within TEN minutes (cannot make this stuff up). The driver then got their moving van STUCK in my driveway for more than 3 hours. They arranged a tow truck to free the van and they allowed my stuff to be towed to an unknown tow yard. Abdo was unable to get the truck that day, so my items say somewhere overnight in a tow yard. They promised me a refund of 200.00 for an inconvenience fee. Instead, they had the NERVE to charge an additional 459.00 for the day they unloaded. My favorite part: They attempted to charge my credit card more than 20 times for their additional charges! They kept trying different amounts to get every possible dime out of my account: 25.00, 50.00, 20.00, 100.00....they were successful at maxing out my card. If I could share a screenshot I would! Per the moving contract, they will erase the credit card info on file per request. So, of course, I did request that once I realized what they were doing. Lo and behold, they have still tried charging my card TODAY. I have now had to freeze the card and request a new one. Do NOT use this company. In the moving contract, they specifically state they can basically use your credit card anytime for fees they believe you might owe. They just sent me another invoice this morning.