I got a new health insurance policy and I tried calling this office to switch to them as my primary…read morecare physician and spent over 15 minutes on hold on the phone, I was never able to reach a person.

The doctor (Barouh) was condescending and argumentative. She makes excuses for the issues you bring…read moreup rather than addressing them. Her hands also reeked of cigarette smoke, which is just heinously disrespectful. They don't "do" glasses there and it's a $75 extra charge for a contact lens prescription. Truly disappointed to have wasted my yearly eye exam at this facility.

Refocus North Wales have ZERO anti-harassment policies being enforced, the employees are downright…read morehostile, they go out of their way to tear you down, and management will do nothing to stop it. I would highly recommend you think twice before ever working there.

Rina Weimann was my dermatologist…read more She is extremely knowledgeable, efficient, friendly and approachable!!

I love this practice. I always seem to be able to get an appointment and have found the…read morereceptionists to be very welcoming and friendly. I transferred here when Dr. Luetke switched her practice here. Dr. Luetke is the best!

My doctor here is great, but the reception/billing/staff are the most unfriendly people imaginable…read more They are agitated, irritable, and just downright nasty. They seem like they absolutely hate their jobs and bark orders at patients instead of being kind and accommodating. I really hope they got some new people in there immediately or I might be looking for another doctor. After reading a bunch of these other reviews, you can clearly tell that the doctors are incredible, but these assistant workers upfront would rather be somewhere else.

A friendly office staff, this practice is growing! The number of new patient phone calls they…read morereceived as I filled out my paperwork in reception was impressive. Even two new patient "walk-ins" while I was there. I attribute some of this to their newest doc, Andrew Rosner. I heard his name mentioned on at least three of the calls as office staff noted his name, practice expertise and that he had just joined a few weeks prior. The office is clean, accommodating and easy to find. More importantly, the staff are very welcoming and speak to you like you are an actual person and not someone there to interrupt their day; that's not always the case at some medical practices. If you're looking for a good doctor, ask for Dr. Rosner. If you want a doctor's office that will make you feel welcome and has its act together, TriValley Primary Care in Lansdale is the place to go. We'll worth the drive.

The front desk staff is inexperienced and untrained. The phone is often on a revolving loop you…read morecan't seem to penetrate and when it is answered you are put on hold indefinitely. Unfortunately, the bigger problem is that the staff, including the so-called office manager, is absolutely clueless and has no idea how to navigate the insurance industry or what it takes to get approvals for necessary testing. They can't seem to follow even the simplest of instructions. When you bring it to their attention, they are rude and nasty.

It would be extremely difficult to find a finer opthamologist than Dr. Clark. Not only is he a…read moreremarkable doctor, but an even finer human being with compassion, thoughtfulness, and empathy. Dr. Clark and his medical staff, the fabulous individuals you are fortunate to see, once you leave the receptionist area. Dr. Clark and his staff of nurses and residents are phenomenal. They are consistently extraordinary, which I attribute to the exceptional leadership, rapport, and fine character of Dr. Clark. Sometimes, there's a disconnect between those who are supposed to schedule, return calls, and cordially welcome you at the reception desk. He's not only a brilliant doctor and surgeon, but an artist at the top of his craft. Far too often, when you call any of the office locations, the call will go to voicemail. Dr. Clark has worked vigorously to correct this, as if it was his own family member experiencing an issue. My recommendation, if the scheduling staff does not return your call, do not wait more than two (2) business days. Call multiple times, state when you left a message, and ask again for the courtesy of a call back. If you're complacent, you may needlessly wait for a return call. Sadly, the scheduling staff, too often, operate with no sense of urgency, nor consideration. My sole mixed experience, by far, is limited to the practice's Collegeville office, where the medical staff is phenomenal, thorough, empathetic, and personable. However, the lone receptionist can be belligerent, and doesn't realize that a receptionist represents the initial impression of any business, as the person "behind the front desk" is the first person a patient, client, guest, or customer interacts with. The wonderful nurse with a fabulous demeanor, that provided all measurements of my eyes, was as sweet, efficient, professional, kind, and courteous as anyone could expect. I cannot praise her service enough. This practice affords patients the latest technology for examining your eyes; it's truly amazing. The consistent service that the highly professional, and cordial medical staff utilizes to provide the most effective, and efficient care is exceptional. There are few physicians I've ever encountered that are finer in the Ophthalmology field akin to Dr. Clark! He has compassion, empathy, and remarkable communication, and people skills. With this combination of knowledge, experience, skills, and personality traits. I highly recommend Dr. Clark.

From the owner: Welcome To Our Practice…read more Ophthalmology Physicians & Surgeons, PC has been providing exceptional eye care to patients throughout Greater Philadelphia for more than 16 years. With five offices in Trappe, North Wales, Hatboro, Bethlehem, and Levittown, Pennsylvania, the practice is able to connect with patients from all backgrounds and communities. Initially led by Francis J. Clark, MD, who formed the practice in 2003, Ophthalmology Physicians & Surgeons has grown to include the most reputable eye care specialists in and around Philadelphia. With 10 highly educated and experienced eye doctors, each specialist offers their own area of expertise, allowing the practice to provide a broad range of comprehensive eye care to every patient who walks in the door. Providing patients with the most contemporary eye procedures and treatments, including custom LASIK surgery with IntraLase® and cataract surgery, each eye specialist at the practice works with state-of-the-art equipment and stays up to date on the latest technological advances in eye care. From routine eye exams and diagnoses to macular degeneration and glaucoma treatments, Ophthalmology Physicians & Surgeons offers an ophthalmologist or optometrist and individualized treatment plan for every patient, ensuring their practice can help as many people as possible...

Dr. Paula Eryazici stands out as a caring and respectful expert as a cardiologist; both in the…read moreunderstanding of heart disease and its effects. Great bedside manner explaining every nuance and technical term so you have a clear grasp of the disease and its symptoms! We only have one heart, so make sure you find someone that knows how to care for it!! I highly recommend Dr. Eryazici in the diagnosis and treatment of heart disease. In a world where money/ expediency is king, there exists great doctors who put your own interests first. Questions, answers, listening and patience are her strengths. No reason to go on this journey alone!

I was extremely impressed with the efficiency and professionalism of this facility. Check-in was…read morequick and easy. There was very little wait time in the waiting room or after tests were performed. The best part was the cardiologist - Dr. Paula Eryazici!! This was the most satisfying doctor visit I have ever had. She was very personable, asked all the pertinent questions, provided a lot of useful advice, explained results and next steps very clearly, and was just overall pleasant and seemed to thoroughly enjoy her profession and helping others. Extremely good doctor that I would (and will) definitely recommend to anyone.

It would be extremely difficult to find a finer opthamologist than Dr. Clark. Not only is he a…read moreremarkable doctor, but an even finer human being with compassion, thoughtfulness, and empathy. Dr. Clark and his medical staff, the fabulous individuals you are fortunate to see, once you leave the receptionist area. Dr. Clark and his staff of nurses and residents are phenomenal. They are consistently extraordinary, which I attribute to the exceptional leadership, rapport, and fine character of Dr. Clark. Sometimes, there's a disconnect between those who are supposed to schedule, return calls, and cordially welcome you at the reception desk. He's not only a brilliant doctor and surgeon, but an artist at the top of his craft. Far too often, when you call any of the office locations, the call will go to voicemail. Dr. Clark has worked vigorously to correct this, as if it was his own family member experiencing an issue. My recommendation, if the scheduling staff does not return your call, do not wait more than two (2) business days. Call multiple times, state when you left a message, and ask again for the courtesy of a call back. If you're complacent, you may needlessly wait for a return call. Sadly, the scheduling staff, too often, operate with no sense of urgency, nor consideration. My sole mixed experience, by far, is limited to the practice's Collegeville office, where the medical staff is phenomenal, thorough, empathetic, and personable. However, the lone receptionist can be belligerent, and doesn't realize that a receptionist represents the initial impression of any business, as the person "behind the front desk" is the first person a patient, client, guest, or customer interacts with. The wonderful nurse with a fabulous demeanor, that provided all measurements of my eyes, was as sweet, efficient, professional, kind, and courteous as anyone could expect. I cannot praise her service enough. This practice affords patients the latest technology for examining your eyes; it's truly amazing. The consistent service that the highly professional, and cordial medical staff utilizes to provide the most effective, and efficient care is exceptional. There are few physicians I've ever encountered that are finer in the Ophthalmology field akin to Dr. Clark! He has compassion, empathy, and remarkable communication, and people skills. With this combination of knowledge, experience, skills, and personality traits. I HIGHLY recommend Dr. Clark.

Ive been a patient of Dr. Clark for many years. HE is an outstanding doctor andd human being. All…read moreof the staff at the North Wales office are kind, professional and hard working. I received a bill from the new managemenrt, Refocus Eye Health dated three daya after my visit, with no indication that I had paid my $20 copay. I have great insurance and have never received a bill. I am going to attempt to call the out of state number for billing issues, but if I cant get through will just ignore.