I love spending time here. Gorgeous facility and the staff is great. They have an amazing garden…read morewith a bird and butterfly sanctuary. I truly enjoy it myself, I walk out happy as the people residing here bring me such joy. I have no family but I feel like the quality time I spend here (as a volunteer in hospice) partly fills that part I miss. The way the staff cares for the residents is admirable.

Bay Oaks is a gem for the elderly in Miami. We searched endlessly for a place and happily found…read moreBay Oaks for my Mother In Law. The accommodations, dining and care are exceptional. We couldn't be happier and I highly recommend it for your loved one.

**READ IF YOU CARE ABOUT YOUR LOVED ONE**…read more This facility in all honesty needs to be closed. -They accept COVID patients which is fine IF you have the proper ventilation, they do not. The AC in each room is a wall unit like you'd find in a less classy hotel, but I believe hotels clean theirs.. this one unit had mold in it. The same phone in my family members room was covered in yellow gunk as if someone was talking and eating. I cleaned it and everything else before i felt ok to leave. -The nurse call buttons, they do not alert the nurses station, and the "speaker" doesn't work. My family member called me via her cell phone numerous times in pain, or needing something and waiting for almost 45 mins with no response, my family member called and the receptionist hung up on her because my family member didn't speak Spanish. -The food is absolutely atrocious, it's the same thing multiple times serviced differently. It usually arrived cold or chilled and who in their right mind wants to eat cold eggs ESPECIALLY if you are served them every morning. In one form or fashion. - Do they care? My family member was coughing a lot, and it got worse quickly. We spoke to the director of nursing (he's also a waste of time, he delegates everything to everyone on his team and NOTHING gets done hence why my family member became so sick). They finally put her on meds, unbeknownst to us she wasn't seen by a doctor. I dropped a semester at school because i realized I needed to visit her everyday. I went in one morning to find her skin color being off, I altered the nurses station and when their oxygen was checked they were at 82%!!!! They ran like hell and got oxygen tanks and non rebreathers to get her stats back up. WHY?!? Is it my responsibility as a family member to make sure they don't aide in my family members passing. - I received a call later that evening that during rounds they noticed that my family member was short of breath so they called the Dr and they took my family member to the hospital. A BLESSING in disguise. - There were lab levels on my family member that were so low they could have had a seizure or more, and they would have NEVER know because they look at the lights, I've sat their and have heard MANY people yelling for help because they don't come. - The facility has these small little like fruit flies, they're absolutely disgusting and everywhere! Talking to this supposed "DON" in the midst of our convo apologized about the flies and chuckled, in a medical facility! Are you kidding me? Finally I hope to be able to update this post as soon as we are finished proceeding in a manner my family feels is deserving with the information, documentation, and photos to back it all up. Unfortunately between Ponce Rehab and Miami Springs Rehab sent her in septic shock in less than two weeks. Rehab Facilities need to be closed in Miami, they're all about the dollar, screw the patient.

My mom was here for rehabilitation and my mother and our family have had an amazing experience. She…read morewas transferred from the hospital and began rehab the following day. The rehab team here is amazing. She had a roommate who was adorable, and became my mother's friend immediately. The staff is very friendly and speak Spanish, which was very helpful since that is the language my mom is most comfortable with. The food was great. Hopefully we won't have to return anytime soon, but if mom is ever in the same situation I will definitely bring her back here. They treated us like family and we will be forever grateful.

My wife and I have lived at The Waterford for 13+ years. We have never once regretted our decision…read more The employees are motived and helpful, the food excellent, the residents friendly and the health center professionals excellent. We recommend The Waterford to anyone who wants to live better longer.

My husband and I are so happy here at The Waterford. We are thoroughly enjoying our retirement…read moreyears. We have our own 1100 sq foot 2 bedroom 2 bath apartment and enjoy Independent Living here. Beautiful campus, friendly people and great food. The staff here is dedicated to providing the best life style for all residents. Everyday is like being on vacation.

The Agility rehab area is excellent. The social directors do a good job of running a fairly limited…read moreprogram. Unfortunately, the weaknesses are in the dining area, which is a highlight of most places. It is too crowded and people are rushed. The care quality is acceptable with the rooms being cleaned once a week

The staff at this facility are amazing. This is a mission-driven organization that treats the…read moreresidents as if they are members of their own family. I am so relieved that my mother lives in a place that I can trust. The facility itself is also quite nice and they put the investment in to keep the place in great shape. I feel lucky that my mother moved here and I highly recommend it to others.

Unlimited Senior Solutions are great! Thank you, for the amazing place that you find for my mom!read more

The Palace Group in Kendall has been patient and caring in helping my mom and our family with the…read moredifficult transition for our mom from home to Independent Living. They are friendly, efficient, attentive and go over and above to not only make my mom feel at home, but help her feel like she's in a caring community. They organized a surprise party in their private dining room for my moms birthday last week. My mom hasn't stopped talking about the nice decorations, how sweet our staff were and how delicious the food was.

I can't even begin to describe how incredible the experience has been with my parents. I could go…read moreon and on with how great the staff treats them. Rather than writing an entire novel I'll give some examples. I'm long distance caregiving for my parents and they make it incredibly easy to communicate with them. My mom loves the activities and they send me pictures almost everyday of her smiling and delighted to be there. Their attention to detail is incredible no health concern goes unaddressed and they often notice signs and symptoms before my parents do and get them care promptly. They even went as far as throwing my parents an anniversary party including taking my mom to the salon and getting her nails and hair done for the occasion. Worth every penny! Highly, highly recommend!

"I am so grateful for the exceptional care my 62-year-old brother, Doug, has received at Golfcrest…read moreNursing Home while battling stage 4 cancer. The staff has been truly wonderful--kind, compassionate, and incredibly attentive to him every day. The facility is spotless and welcoming, and everyone I've spoken with has been friendly and helpful whenever I call to check on him.A special thank you to the doctors, nurses, social worker, and the amazing team from AccentCare Hospice--they recommended Golfcrest and have been outstanding in supporting Doug through this difficult time. Their care and kindness have made a huge difference for our family.Brad (Doug's brother)"

My mother Maribel J Gonzalez was there for 24 hr had to take her out she was filthy full of pee…read morenever change her clothing; she had a stroke so she not able to move. they got her a snack when I saw the bread full mold very dirty place not even for dog. The admin in charge was really incompetent not professional.

The treatment received from East Ridge Village at Cutler Bay, specifically from the individual…read moreidentified as Tailenis León, toward my mother has been completely unacceptable and potentially negligent. My mother was admitted to this rehabilitation facility after suffering two ischemic events. While under their care, she developed a cardiac complication that required an emergency transfer to the hospital. Several days later, once she was stabilized and medically cleared for discharge, the hospital attempted to coordinate her return to the facility so she could continue her rehabilitation treatment. However, the individual identified as Tailenis León repeatedly refused to accept my mother back into the facility. The hospital attempted to contact the facility multiple times, and the response was always the same: refusal, without a clear explanation, without communication with the family, and without assuming responsibility for continuity of care. It is important to make clear that my mother was originally admitted to the facility in a much more critical medical condition than the one she had when the hospital attempted to readmit her. Despite this, the facility refused to accept her back, even though there were available beds. Tailenis León never spoke with us, never returned our calls, and when we personally went to the facility, we spoke with one of the staff members, who expressed surprise at the refusal, stating that they had patients with conditions far more complex than my mother's. As a direct consequence of this decision, my mother lost access to her intensive rehabilitation program, which has seriously affected her neurological and functional recovery. Interrupting therapy after an ischemic event can have permanent consequences. The lack of communication, the repeated refusal to readmit the patient, and the absence of explanations constitute conduct that is highly questionable from an ethical, medical, and legal standpoint. We are currently evaluating legal action for possible negligence and patient abandonment, as this decision has directly impacted my mother's health and quality of life. This matter will be brought before the appropriate regulatory authorities and legal representation in order to determine responsibility.

This place is amazing. You feel in Margaritaville, in key west or at Disney beach resort. It's…read morebeautiful exceptionally clean. Very orderly and peaceful. The nursing staff are stern no bull attitude with patient but caring and sympathetic. Much empathy to go around. Staff all very interactive, accommodating and informed with patient & family. The director is very involved in all the patients needs. An immediate solution seeker. No wasted time in solving problems. Super pleasant staff and environment. Love the Peacocks.