The staff at Casblanca has taken amazing care of my cousin Steve who is partially paralyzed and is…read morein a motorized wheelchair. He calls Casablanca his beautiful home, and I can't recall the last time he was this happy. I am able to sleep comfortably knowing he is being taken care of by caring professionals at all times. I would recommend Casablanca to anyone looking for a well run and caring assisted living facility. Ally the cook is an amazing chef, and the food is prepared fresh every day. It is a joy going there to visit Steve and seeing caring smiling faces from the staff. They make us feel like we are all part of their family which warms out hearts. You will not be disappointed if you place your loved one at this facility.

From the owner: Say good-bye to chores around the house and hello to a lifestyle that puts relationships and…read morefitness first at Casablanca. You'll have access to a facility made to keep you feeling your best and compassionate staff who can lend a helping hand on a regular basis or provide prompt assistance when needed. Regardless of your skills or difficulties, we are here to help you have a better quality of life. Breathe deeply and unwind; you are now at home.

I'm in search of a facility that is well suited for my mom. I made the appointment and was fully…read moreexpecting the tour to be conducted with my mom in tow. As the days approached, she was getting more and more apprehensive about going. I decided to go by myself and was warmly greeted by Farrah. Let me start with the end before I tell you the details. I love this place so much that I told Farrah that if I could do it, I'd sign the paperwork and move in today. There are two sides to the facility with a noticeable difference. They have assisted living and it feels like you are at a nice resort. They even have happy hour at the bar!! There's a bar folks! No hard liquor, only wine. It appears the people that I saw who live there were happy, active, and well cared for. When Farrah took me to the memory care side, it was quickly apparent that this was the side where people needed full assistance. It's expensive. There are a few financial incentives. There is one incentive that is worthwhile. For $300 a day, you can try it out. I believe the shortest term was two weeks. This is a great deal to make sure your loved one would be happy before making a costly mistake.

neglect, medication errors, behind scenes Not care accepting…read morefor loving family member.

We're disappointed with Memorial Manor. My 90 yr old mother was admitted there on a Friday night…read moreafter a hip replacement surgery. I had my doubts to the success of her recovery due to not only her age but also that she has dementia. She had her first PT session on Monday morning which I was surprised and grateful that she was engaged in the OT session but not so much in the PT session. The therapist was great, Ms. Kathy. Ms. Kathy was able to complete simple stand-ups and single steps 9xs. I was excited and felt that this was proof that my mom had a great chance of being somewhat mobile again. The following day my mom's energy and willingness to participate in her sessions was disappointing but nevertheless the therapist persisted with the sessions. On the third day my mom was lethargic and showed behaviors not like her normal self. The OT therapist noticed her behavior and contacted the nurse. My mom was returned to her room. She had a low grade fever and her wbc had spiked. She was sent back to the hospital and was diagnosed with a severe UTI. After a week of antibiotics in the hospital she is ready for discharge. Memorial Manor has declined her request to return there for therapy. The reason, as stated in her letter from Memorial Manor was, "your needs cannot be met at this facility ". I understand my mom comes with roadblocks but when she arrived there the first day I was told by employees that "this is the best rehab center around ". My mom was there a total of five days. The first two days (weekend) there is no therapy sessions. She was diagnosed with a UTI on the fifth day. I don't want to feel that they are responsible for the UTI. I do feel that "the best rehab center around" didn't even give my mom a chance.

My 89 year old Mom was a patient at this facility. She was transferred from Memorial Pembroke in…read morelate January for rehab and we were expecting that to be at least for 3 weeks as was told by the social workers at the main hospital. We began getting discharge notices after the 6th day. She arrived late on a Friday evening so she did not get assessed by anyone upon arrival. On Saturday the PT person asked her if she wanted to do any therapy and of course My mom said no to that as she was tired from being transferred so late the night before. No PT on Sunday and On Monday got her first PT and second on Tuesday. On Wednesday we received her first Discharge order after only getting two days of actual PT. The aides PT and Nursing Staff and respiratory staff were Very good to Her and kept her well fed and very Clean. I cant thank them enough for the attention. Only one Glitch was a Young Flakey Respiratory Tech that walked in unannounced to my mothers room and opened the Curtain around my moms Bed while she was being Changed and Naked and Announcing he was there to do her Respiratory Treatment. I took issue with his Lack of Consideration for her privacy and just told him so and asked him to leave the room. When i went to the in charge Nurse to complain about his actions the Respiratory tech took issue with my complaining about what he did and began approaching me while I was leaning against to Nursing stations Counter and he was saying he didnt like my telling him to leave the room. While he was saying that he approached me even more and now I was feeling cornered and felt his action of approaching me so close was a bit hostile. I asked him three times to back away but he only came forward even more to which I said if he came any closer I was going to punch him. That when he backed off and went around, the nurses station and sat down in a chair. I finished telling the supervisor on duty about what he did in the room while my mother was being changed And then went to my mom's to see if they had finished prepping her for bed at night. Not 10 minutes later a policeman showed up because he called the police and they escorted me out of the building. The next day, when I went to see my mother, I was told I was not allowed in the building or to see her. The management staff, instead of protecting my mother's right to privacy as per the patient bill of rights that is posted on every wall in every room instead chose to defend this employee's actions and prevent me from spending time with my mother. The only time I could spend with her was for an hour each day, and it was outside on the bench beyond the doors of the facility. Management staff there is Rude and Disgusting and don't give a damn about the patient's mental well-being. Patients that have been in a facility like that need to have family members present and they chose to take away the right of my mother to have that available to her. So again, I would say that, for the most part, the whole staff from the nursing, the Techs and the Aides do a wonderful job with these patients, and I cant say enough about them and the treatment they provide to the patients but the upper management there is awful and the Social services personnel are cold and uncaring as well as condescending people! I give the working staff five stars, but the management and that one Respiratory Tech I wrote about get No star in my opinion! Thank you to all the staff that treated my Mother so well. You know who you are! Alexander Fernandez

My parents, both in their 90's and my mom recovering from hip replacement surgery reached a point…read morewhere living alone in their home of more than 70 years became more than they could manage. What made it worse, it happened in the very beginning of Covid. My sister and I did much research and we chose the Sheridan at Cooper City. Not possible we could have chosen better. Clean, affordable and filled with kind and caring people. The food was great and the activities (led by Paula) were amazing. In mid 2020 my mother fell and had to have a second hip replacement surgery. In February of 2021 my father passed away. The Sheridan staff gave my mother extra special attention and she began participating (after much encouragement from Paula) many of the activities an made new friends. When my mother fell ill with a UTI in December and was hospitalized for 4 weeks before passing away at age 95, Mary Buchanan and her staff reached out to me frequently to check on her and ask how I was doing. They worked with me moving out and with all the little things that had to get done with the kindness and compassion that they showed during their stay. If you have a loved one and are looking for a quality ALF, look no further than The Sheridan at Cooper City. I have no doubt you will love Mary and her Team.

I have been reviewing assisted living facilities for over a month now. When I arrived at The…read moreSheridan at Cooper City, I arrived a little bit early - on purpose. I found the entrance to be secure. I found the young lady at the front desk to be polite and welcoming, yet thorough. I met with Musi Gal, who is a sales counselor- and I found her to be welcoming and polite. She spent well over an hour with me giving me a tour and reviewing what options there were available. She was down to earth, very informative (more than just the ALF) and transparent. I had visited many other ALFs, and she was the most genuine. I really feel this is important with ALFs. I met with other salespeople for ALFs, and many were very "salesy" and in a rush. Musi took her time with and did not make me feel rushed in any way. She was willing to show me the many areas I asked about. We went through lots of introductions of people that worked there- but in a really authentic way. I asked to see the memory care area- and it is BY FAR one of the nicest Memory Care areas that I have viewed in the area. The residents in the memory care area did not feel like they were being "corralled" into a small room. There seem to be enough staff on hand to handle the "neighborhood" I was in. It felt comfortable for my very important family member. I feel that when my family member needs to transition, she will feel safe and like she is a part of another family. Musi did not give me any pressure and gave me the most information than any other ALF I visited in the area. The residents seemed happy and healthy! Check them out- they are well worth the visit!

My mother was in another ALF and was not happy there. She wanted more activity and more…read morecommunication with staff and residents. I placed my mother in Angel House ALF and was happy to see they go outside everyday, take walks, play music and talk to each other. This is what residents need. Activity, not sitting around all day doing nothing. This is what keeps them alert and helps keep them healthy. I highly recommend Angel House ALF for exceptional care for your loved one.

My brother is a resident there and they take excellent care of him it is small group and they are…read morelike family.

The good:Activities and happy hour provide a good social environment for the elderly. The food is…read moreok. Physical therapists and custodians are amazing. Cleaningness of the place is ok. Front desk personnel and most staff are amazing. The Bad: Wellness- This is the weakest link. CNA's are overworked with too many patients and mostly the place is understaffed to attend the elderly there.There are a handful that really care and do the best they can. Many do not speak or understand English clearly enough. Very poor management for the most important section. The Ugly: The new administration is cold, uncaring and interested in profit only.They do not care about you or your elderly. Just remember that. You will have frequent rent increases. If I had to do it again, would I place my parent there? Absolutely no and if your parent is in need of care, think about it twice.

June has been very helpful and accommodating with the leasing/entry process. Highly recommend her…read more It's only been one week though my father is relatively pleased with their facility and staff thus far. Comparing different facilities i found there to be value here in a clean and well managed environment. Amazingly, he likes the food.

The staff at Oasis Palms has been alot of help they are the BEST. The owner is always one call…read moreaway.

From the owner: Specialties of Oasis Palms Assisted Living Personalized…read moreResident Care Our low resident-to-caretaker ratio ensures that each resident receives individualized attention, allowing us to understand and cater to their unique needs and preferences. Homely and Secure Environment We offer a warm, home-like setting where residents feel safe and comfortable. This environment is designed to support seniors who seek independence with just the right amount of assistance. Experienced and Compassionate Team Our staff consists of highly trained nurses and aides with extensive medical backgrounds, equipped to respond to emergencies and provide expert personal care in a compassionate manner. Comprehensive Daily Living Support From meal preparation to medication supervision, housekeeping, and personal care, we manage all aspects of daily living so residents can focus on enjoying life. Customized Nutrition and Meal Options

The staff (really more of a family!) at Artis Senior Living Davie is an an amazing group of…read moreprofessionals who care so much about their residents. They've also been exceptionally competent throughout the entire COVID-19 pandemic. The facility is always kept spotless and they adhere to strict precautions to ensure the utmost safety for the residents and staff. My mom has been there since February 2020 so I saw their care before and during Covid, I have had no complaints whatsoever! Even though families couldn't visit in person for a long time, they made sure to keep the residents engaged and busy all day, every day! They have had fun events like a Chili Cook off, celebrations of National Pretzel Day, National Chocolate Day, National Lemonade Day and plenty of other fun things to entertain the folks living there! They always go the extra mile to decorate and provide photo-ops to make it a lot of fun for all involved and so family's can see their loved ones enjoying themselves! I just cannot say enough good about the staff there - they've truly saved my mom & me They're honestly the best decision I've ever made for my mom. Beth P.

My mother moved there after my father, her husband passed away. They were married 65 years. She is…read morelost without him but Artis of Davie has helped her and I in so many ways. She has made friends with everyone there especially the employees. She is a very outgoing person so being there gives her a lot of opportunities to talk to people. The staff shows her love and is always happy to see her. What I like about Artis is Terri, Miriam, Lily, Marthe, Anna and many others are there for the family members also. They will listen to any concerns that you have. I get sent pictures and messages about my mom and how she is doing. Which helps a lot since I live in Miami. I love how all the staff is trained how to deal with people with memory issues. You are free to visit at any time and you can also take them out for the day or for an hour. I feel if your loved one has a memory issue this is the best place they could be. Thank you Artis.

Such a great place for a loved one. The staff is excellent and the owner was a pleasure to deal…read morewith. I go and visit all the time and it has such a relaxing appeal. My grandmother looks happy and is treated very well. I visit often to make sure she's okay and she seems very happy. She made new friends too!

Great place. Small amount of clientele. Always clean. No one sitting in a wheelchair in the hall…read moreasleep or eating off a tray in front of them. No one in their room alone. Beds are all made first thing in the morning. I have both parents here. The residents are bathed daily....not the case with many other facilities! All residents are in the communal area with activities and/or movies. The dining area is full of windows looking out to the two lakes with so much wildlife. Not the conventional ALF. Birds, cats, parrots at the facility. Very good staff. Resident to aide ratio very good. Not the most up to date but the best in resident care.