Nice location for medical staff and students that frequent the hospital right next door. Nice…read morefitness center with plenty of cardio equipment and a video fitness room.

I relocated to Macon, GA to complete a fellowship at a nearby hospital, so the Lofts at Navicent…read moreappealed to me in many ways. I was always working, so the in-unit W&D, cable/wifi ready, valet trash services, etc. were what sealed the deal for me. Those little things that I didn't have time to do myself allowed me to focus on my career. I find it difficult to rate 5 stars for anything, as nothing is perfect, and there is always room for improvement. I was one of the first residents to move into the building during the summer of 2017. For this review, 4 stars is warranted, and I will share my thoughts below. Initially, I was pleased with the customer service I received, but there were some major hiccups with one of the previous Property Managers, Kaeleigh C. Kaeleigh's behavior was unprofessional to the extent that she berated me to another coworker INSIDE my apartment, which my home security footage caught. I still have the footage, btw. I don't care if you insult me outside of work or in the leasing office, but do not disrespect me or violate my privacy IN my home. In my opinion, Kaeleigh was in over her head, and dealing with doctors/lawyers/etc. is not where she would excel. I say this as a clinical psychologist, too. I immediately reported this to the highest in charge, after intentionally being given the incorrect information by Kaeleigh. I was very impressed by the way the situation was handled (Kaeleigh was not involved in the process), and she was fortunately assigned to another property). This was not the sole issue that arose pertaining to Kaeleigh's inability to function in this type of position or environment, but it was the issue that stands out most in my mind, and I believe the public should be aware of the types of people they let enter their homes, their private spaces that should not be the subject of unprofessional banter. On the other hand, Alex P., far exceeded the new position that she assumed when Kaeleigh left. Alex was on point, she had excellent communication scales, and she made my time at Lofts at Navicent much more pleasurable. As for the building, it is/was brand new, and I do believe the floors are too thin, and the building is a bit "too pet friendly." Noise, voices, animals, television, etc. can be heard from down the hall. I was in the corner, floor-to-ceiling windows, unit, and I could feel the resident in the apartment below me walking around in her apartment, as my floors vibrated. I could also hear everything. I am used to living in real lofts with other types of noises, but aside from expressing my concerns, not much could be done. I would have been more upset if a baby lived near me (no offense, new caregivers). Overall, I did enjoy my time at Lofts at Navicent, and I would recommend to those who are comfortable with the aforementioned quirks of the building.

I have lived at this apartment community for nearly five years, and unfortunately, my overall…read moreexperience has declined significantly over time. I understand that older apartment complexes come with maintenance issues, and I've always tried to be reasonable when things happen. However, throughout my time living here, I have experienced recurring water leaks year after year. While issues can happen anywhere, the ongoing challenge has been management and accountability. Most of the time, I have had to strongly advocate for myself just to receive updates on maintenance requests. Communication has consistently been an issue, especially during situations involving water leaks. Getting a simple status update is often difficult, which becomes extremely frustrating when your home is being affected. With rental prices continuing to increase, the quality of service and responsiveness has not matched the cost. For the price being charged, I would expect clearer communication, quicker follow-ups, and stronger accountability when problems arise. There have also been multiple occasions of mass water outages lasting several hours at a time. Management has stated that improvements were made by installing valves so only certain buildings would be affected instead of the entire complex, but I cannot personally confirm how effective this has been. The property is now under new management, and there is a new property manager. I truly hope improvements are made moving forward, but I would encourage anyone considering moving in to ask detailed questions, especially given the price point. I will be moving out and wanted to share my experience as a fair warning for future residents. This community is now called The Grove at River Place, formerly known as The Madison.

I absolutely love it here! The neighborhood is very safe, my apartment is very quiet and peaceful…read more(building 1), and people around here are very nice and are often outside walking their dogs. It really feels like home and has a great sense of community. The location is perfect, too; it's right in between Arkwright and Riverside, so I'm only five minutes away from tons of grocery stores, restaurants, and shopping destinations. The maintenance team is also on point. I've put in a couple of maintenance requests and my issues have always been resolved by the end of the day. The office staff is absolutely wonderful as well! Summer, Taylor, and Gabrielle are incredibly friendly and helpful. Back when I was moving in, Summer helped me sell my old washer and dryer (my apartment's laundry room had a newer washer and dryer) by posting on the Facebook page and contacting residents she knew were in the market for washers and dryers. The front office also hosts monthly events for the community, like pizza parties and murder mystery dinners. For me, it's important to live at an apartment complex where I can rely on the management to be responsive, and The Grove has really exceeded my expectations in that department. Also, both the gym and the pool were renovated a couple of months ago, and they look great! The pool has some nice stonework with a pretty little waterfall, and there even a couple of grills by the poolside. There's almost always someone at the pool, especially on the weekends. The front office gives out free popsicles on Saturday (and I've seen signs that they also give out free donuts and coffee when rent is due, but I pay my rent online so I cannot confirm this). The gym is open 24/7, but in my experience, it's hardly ever used. This works in my favor because there's always a treadmill open for me! The gym contains two treadmills and basic equipment for weights. The temperature is kept on the cool side, which I greatly appreciate! The only downside is that you might find this gym to be deficient if you're someone who likes to lift weights. If so, there's a Planet Fitness five minutes away with very reasonable prices and a huge selection of weight machines. Anyhoo, that just about sums it up! It may not be luxury living, but I couldn't be happier with the location, the price, the quality, the amenities, and the people!

I went to visit this location this morning. From the very first call Tiffany was fantastic! She was…read morevery knowledgeable of the property. You could tell that she has a great understanding of the business and her customers. Simply based on how professional and kind she was, I am seriously considering renting here. Outstanding job!!

From the owner: When you want to weave the vibrancy of living, working, leisure into everyday life, the Lofts at…read moreBass is the place to call home. The Lofts at Bass is a premiere Live at Lofts property whose signature is blending modern luxury with comfort and convenience. It's like living in a boutique hotel but with all the amenities of home. Located just off Macon's northernmost exit, for fast access to Hartsfield-Jackson International Airport, as well as Macon's Groome shuttle, the spacious, modern, no maintenance apartments also offer the ease of retail, restaurants and a Publix supermarket just outside the Lofts at Bass front door.

The new management has really turned this building around! They are quick to repair any maintenance…read moreissues in my apartment, and have restored a lot of the original fixtures in the building from when it was originally built! It's in an amazing neighbourhood, and walking distance to downtown, my husband and I always walk down to the restaurants on Cherry Street. Highly recommend

I wanted to move to the legacy apartments years ago... I had many friends who have also lived in…read morethis area. The community itself is very upscale, the residents friendly. There are no strange "sketchy" people walking around after dark... And you feel safe walking around alone... The apartments themselves are spacious, with great accessibility. The management put extreme detail into this residence... All the way from the shower heads to the gently ascending stairs... A quick tour will show you the promise of these fantastic homes :) Feel free to email me if you would like more information! Solus_surreal@live.com

I love my place..the staff and residents are amazing...so glad I didn't settleread more

Today I visited this property to look at the 2 bedroom town-home they have available. To my…read moresurprise the customer service was the best I seem since my husband & I moved back to Macon from Savannah Ga. From the time we arrive until the time we left the Leasing Agent had our attention the entire time, he was a very pleasant young man. The property was nice and clean plus I loved the apartment. My husband would prefer a house however if we can't find one by the end of the week Magnolia Crossing will be our home for the next year. K. Stourmire

I was a resident there over 4 years and never had a problem. I gave my notice and then suddenly a…read more$468 charge appears on my credit. I have been trying to reach their staff and get no call backs, nor do they answer the phone. My last year renting there should have been a warning of how this would end. After Josh and Logan departed the new staff was horrendous. Never answering the phone, nor were they ever in the office. Mind you this was pre-covid. Two years later I'm still trying to get someone to answer my call. Stay away from the Broadway Lofts. Horrible. Mike Salmon (618) 541-6175

Just visited a buddy who lives here. For a town like Macon, lofts of this quality and price are…read morealmost inconceivable. The developer obviously had a desire to keep as much of the original factory's details, i.e. the walls still have original billboards painted on them from 1910ish...very cool. The location could be two blocks closer to the action, but come on it is America and we need the walk (and any New Yorker would laugh about that two block sentence, I know, I know...we're not worthy) Not sure about the energy efficiency or the secuirty, but the neighbors seem to be young and friendly.

The office assistant was the most rude, dishonest, negligent apartment worker I have ever seen or…read moreheard about! She lied to me so many times, I am convinced she worships the devil. The lies began when she told me the first-time apartment would be ready to move in. This date came and went. These days came and went several times after this. And each time this happened, she never gave a reason or apologized why she deceived me. The final lie was when she told me that the apartment was ready to move in. When I visited the apartment, there were huge bugs in the bathroom, dead and alive. The toilet was more stained with yellow than it was white. The floor was stained completely. There were piles of dust over the entire apartment. And, there was a person cleaning the oven. I overheard this person talking to her supervisor later, and she said the place was an awful mess. When I called the office assistant and asked her what is going on with all these lies, and asked for my application refund, she hung-up the phone on me.

The Apartments are well kept.. Great Staff everyone works hard to make you happy. I love living…read morehere and will recommend it to anybody.

From the owner: Apartment Rentalsread more

Lots of Crime I've…read morelived here two years and the crime has done nothing but go up. There was a shooting at the end of 2023 that left several apartment windows shattered from stray bullets. There are car break-ins several times a month the most recent was on January 19, 2024 seven vehicles had their windows, smashed and belonging stolen. Management refuses to install any security measures at all. The courtesy officer is never present, and will not respond to calls in a timely manner. There are several fence lines that are broken, where people trespass from, and there are homeless camps just on the other side of the fences. This complex is falling apart due to poor leadership and a large amount of residents have moved out or will be when their lease is up. I would avoid this place at all costs. You will not feel safe here and you will not feel safe leaving your vehicle parked here overnight

The new ownership clearly does not care. Since they have taken over, the new office "manager" is…read morerude and consistently late opening the office. The grounds are now in terrible shape. This includes the grass and all the extra trash that is along the property grounds. With the price that we pay and how things use to be, these owners should be ashamed of themselves!! I will absolutely not be renewing my lease with them. Also, I have heard that rates are going up and they will now charge a monthly pet fee!! More money for less quality and service! Wow!! The only good thing they did was keep Kristen, Grace and the Maintance people. All other decisions have been questionable at best!! $1324 for a 1 bedroom!!! Lol never again. I only gave 2 start because the Lofts are beautiful! Pricing and management, not so much!! Also left a voicemail 3 days ago, still no call back!! Update. The "manager" Vicky called me to tell me that the office now opens at 9am instead of 8:30am as the previous owners had it. So after reading my review, that the only part you take away for it. Got it! Please do NOT call me again. If anyone needs to contact me, please have Kristen or Grace be said person.