Went to get an MRI on Saturday. Front of the house staff were friendly enough and I was seen nearly…read moreimmediately after I took a seat. I think the operator of the MRI was training a new girl on how to operate the machine? My main complaint is that when it was over, the girl who removed my IV twisted it a couple times before rolling the needle out of my arm, which hurt enough for me to say "ouch!" The heck was that? Also, I felt a bit like I was being chastised about not remembering where I had gotten the last scan I had for this issue that I had the MRI for that they could use for comparison. Sorry, it was 10 or more years ago, I can't remember. I also felt a bit chastised after the MRI was done for having to reposition my arm (which was going numb due to an old shoulder injury). I didn't know they had different MRI machines that could accommodate for that. I didn't even know my arm was going to go numb like that. I was then ushered out pretty quickly for the next waiting patient, without another word. I see on here that a lot of other people have complaints about this location. I can see why. I'll go to Aberdeen instead.

Fast and friendly people. The desk girl was so nice . My technician Faith was very good and quick…read moreconsidering it was near lunch time! After living in Baltimore and then coming to North East this Was a pleasant place to use

Right on time with my appointment and explained the procedure before getting started. The…read moretechnician was excellent with her explanation. In and out in about 15 minutes.

Medstar Radiology charged my husband $2549.18 for 3 MRIs and my insurance (BCBS) said we should pay…read more$633.25. The money-grubbing incompetent people at Medstar Radiology refused to listen. If we didn't pay we were refused treatment. Of course we paid. Now, basically two months later, WE had to ask for the refund!! They need their money upfront, and the hard-working people with good insurance have to wait to get our money back. Go somewhere else if possible if you want to afford your normal bills.

I have had to go to this location twice in the past month and a half…read more One of my favorite things about AR is their patient portal. It allows you to see images and reports. So when you are having anxiety about your doctor taking forever to call you back, you can just log on and see the images! Even if you don't know what you're looking at. I like being able to have access to them so easily. The first time I went was for a CT scan. I went on July 3rd and obviously it was EXTREMELY busy. The ladies at the front desk that check you in are extremely nice and helpful. You could tell the entire staff was overwhelmed but trying their best. Once I got taken back for my cat scan it was very quick and easy. The technician did a really good job and made me feel comfortable. It took forever to get my results back but that could very well of been my doctors fault because the labs were up on the patient portal for me to see way before I got the call from my doctor. My second visit was for a complete ultrasound of my pelvis and let me tell you, they are UNCOMFORTABLE but the technician was fantastic and assured me she would do her best and I certainly feel that she did. My appointment was super quick and easy and since it was at 6:30pm on a Friday they took me straight back almost immediately. Definitely recommend this location. Friendly staff, excellent technicians, clean location and extremely easy to schedule with.

Advance Radiology called me to schedule a follow-up MRI appointment at my gynecologist's request. I…read moretook a day off work to go to the appointment. After changing into a gown and having needles placed in my arm, I was ready for the MRI when the technician informed me that my provider had indicated I needed to do the follow-up MRI next year, not today. I'm frustrated that the scheduler didn't check the date on the order, the front desk didn't verify it, and the technician--who poked me multiple times--didn't check either. This kind of service is unacceptable. Can you trust a place like this with your health needs? I am not !!!

I've been two precious previews twice, and Kelly is just awesome! The atmosphere is lovely, Kelly…read moreis kind, fun and patient. With my second baby, we did a 3D to see him at 32 weeks, but we did NOT want to know his sex so we could be surprised at birth. Kelly was extra cautious to avoid showing the sex which was greatly appreciated. The first time he just would NOT budge to get a perfect picture of his face. I was satisfied, but Kelly gave me the photos and asked me to come back for free so she could deliver even BETTER photos of his sweet face. She allowed me to bring my parents, in laws, grandmother and my toddler for the second viewing, and we all left feeling so blessed by the entire experience. I will always go back to Precious Previews and recommend them to everyone.

I made an appointment for 3d ultrasound 6 weeks in advance. My appointment was for 7pm, and at 3pm…read morethe day of, Precious Previews called me and canceled my appointment. I pleaded with the woman from the office to honor my appointment but she didn't care whatsoever. Very disappointed with the lack of customer service.

Super convenient and easy to make an appointment online. Great location and hours! No taking off of…read morea day of work to get bloodwork, etc. They communicate via email and text. Received a text an hour before appointment and then clicked the link to check in. Super simple. Entered facility and was seen almost immediately. Maybe waited 3 minutes. Was then greeted by a super friendly employee and escorted back to the room. She was very polite and friendly throughout the entire experience. She truly loves her job and told me that the Q in Quest is for quality. Very easy. Would highly recommend.

I like the ability to schedule and check in online. Location is conveniently near Upper Chesapeake…read more Waiting area is clean and has ample seating. But the staff seem less than enthused to be there and are not very friendly. However, they are quick and efficient.

I would like to thank the entire MedStar Urgent Care staff for the wonderful care they provided me…read morethroughout my visit with them! I am an RN BSN and I can tell you all that I am sincerely grateful for the staffs explicit attention and care offered me throughout my visit!! I would like to thank everyone there who assisted me and cared for me throughout my visit! Front desk ladies-Donna, Gabi, and Eboni, Medical Assistant-Shawna, Radiologic Technologist-Shelly*(awesome) and my Medical Provider Katie Topper*, NP, she was just awesome! She gave me a thorough examination and addressed my needs and took her time adressing all of my needs! I am sincerely grateful for your your kind and explicit attention! Thank you so very much, Julie Lazaro P.S. I want to thank anyone that cared for me that I may have not mentioned.

The wait time even with an appointment "reservation " is always ridiculous. At least 1.5 hours…read moreevery time. Today it was 2hours. The people are kind and wonderful, but the reservation system is flawed to have as many "reservations " per hour and walkins. Call them reservations or appointments; they are the same thing. There has been a change in how they handle their reservation system. They used to be my go to urgent care, but not after today. No improvement for longggg waits. Look at your reviews from 4+ years ago and then look at current reviews. Something needs to change.