Fast and friendly people. The desk girl was so nice . My technician Faith was very good and quick…read moreconsidering it was near lunch time! After living in Baltimore and then coming to North East this Was a pleasant place to use

I had imaging the end of March 2026. Check-in at the first desk, and main desk was fine. I was…read moreabsolutely berated by the technician Cathy/Kathy that was doing the mammogram, to the point that I left sobbing. I have never been treated so poorly at a medical office. I already followed up with the Office Manager and voiced my concerns, and she was responsive and understanding. A few details: I called a week before my appointment to have 2 accounts(married/maiden name) merged and that didn't happen/didn't show on Cathy's end so she didn't see my prior imaging. Besides that, she told me they will refuse to read my imaging since I didn't have them sent over *before* my mammogram, which is not true per the office manager. She also told me it was my responsibility to get all of my imaging sent over when that is actually dependent upon what Advanced Radiology has access to, and what they don't. I was going to just avoid having the same technician again but after talking with friends about positive experiences elsewhere, I will just try a different imaging center. The fact that she is mentioned in another review with concerns is very telling.

Took a friend for an ultrasound on 03/23/26, arrived 30 minutes early as asked to do so, and while…read morewaiting several others were late and taken before my friend, then was told (beforehand) the results (report) would be available later that day, but it wasn't. Today he was told that it could be 72 business hours before report is sent to doctor. That's next week. Medstar lied and he would have never gone there. He's in serious pain and cannot afford to wait until next week. Corporate will not respond to calls/complaints. Avoid all Medstars regardless of medical procedure needed, all they do is lie!

1st - I like the doctors at Medstar. 2. Again. There is no planning for margin of error in their…read moreschedule . I was there At Medstar for imaging and having to report half hour before and then kept waiting for another hour for a scan. Again another 1.5 hour wait for something that can be planned. I have had scans before and have always used Advanced Radiology. Never an issue and believe me I have had several scans. I thought I'd try it at Medstar. Never again. My time like your time is valuable. If I wasn't going in until 1.5 hours later, call or text the delay. I can deal with it, but don't have me sit In Your chairs for 1.5 hours.

I checked in on a Friday evening for a MRI. It went smoothly. The wait wasn't long either. The…read moreladies were really nice to me. I like they gave me ear pro and headphones. They even asked what music I liked and played my preference on the headphones. The MRI went well and she updated me throughout the process. I looked to see the report and it hasn't posted yet. I figure it will on Monday on Tuesday

I had an early Sunday morning appointment and was in and out in under 15 minutes. Just the way I…read morelike it!!!

I've been two precious previews twice, and Kelly is just awesome! The atmosphere is lovely, Kelly…read moreis kind, fun and patient. With my second baby, we did a 3D to see him at 32 weeks, but we did NOT want to know his sex so we could be surprised at birth. Kelly was extra cautious to avoid showing the sex which was greatly appreciated. The first time he just would NOT budge to get a perfect picture of his face. I was satisfied, but Kelly gave me the photos and asked me to come back for free so she could deliver even BETTER photos of his sweet face. She allowed me to bring my parents, in laws, grandmother and my toddler for the second viewing, and we all left feeling so blessed by the entire experience. I will always go back to Precious Previews and recommend them to everyone.

I made an appointment for 3d ultrasound 6 weeks in advance. My appointment was for 7pm, and at 3pm…read morethe day of, Precious Previews called me and canceled my appointment. I pleaded with the woman from the office to honor my appointment but she didn't care whatsoever. Very disappointed with the lack of customer service.

I like the ability to schedule and check in online. Location is conveniently near Upper Chesapeake…read more Waiting area is clean and has ample seating. But the staff seem less than enthused to be there and are not very friendly. However, they are quick and efficient.

HORRIFIC. Never greeted, just taken back and the tech gave no instructions, etc- just turned her…read moreback to me to type at her computer. She only gave one word answers, did not explain what she was doing, and created such a hostile environment I was hesitant to ask questions. I tried to lighten the mood by making small talk/ a joke and she completely IGNORED me. Like I was a piece of machinery, not a human. She thankfully had to call another tech to get my vein and this tech, Kendra, was SUPER. I was also crying at this point. Then I was left to sit in the chair after the blood draw and TERRIBLE TECH#1 was back at her computer. After a few minutes, she said, "Oh you're good- you can go." And there is no way to speak to a supervisor or anything- forget that. This person needs a CAP and if she hates her job so much, QUIT!

I would like to thank the entire MedStar Urgent Care staff for the wonderful care they provided me…read morethroughout my visit with them! I am an RN BSN and I can tell you all that I am sincerely grateful for the staffs explicit attention and care offered me throughout my visit!! I would like to thank everyone there who assisted me and cared for me throughout my visit! Front desk ladies-Donna, Gabi, and Eboni, Medical Assistant-Shawna, Radiologic Technologist-Shelly*(awesome) and my Medical Provider Katie Topper*, NP, she was just awesome! She gave me a thorough examination and addressed my needs and took her time adressing all of my needs! I am sincerely grateful for your your kind and explicit attention! Thank you so very much, Julie Lazaro P.S. I want to thank anyone that cared for me that I may have not mentioned.

The wait time even with an appointment "reservation " is always ridiculous. At least 1.5 hours…read moreevery time. Today it was 2hours. The people are kind and wonderful, but the reservation system is flawed to have as many "reservations " per hour and walkins. Call them reservations or appointments; they are the same thing. There has been a change in how they handle their reservation system. They used to be my go to urgent care, but not after today. No improvement for longggg waits. Look at your reviews from 4+ years ago and then look at current reviews. Something needs to change.