We have lived at White Oak Landing since July 2019. We love our space! We have had a few very…read moreminor issues which were corrected immediately by Josh, our site's fantastic "master jack-of-all-trades"! Tera Bragg, the leasing manager, worked with us for almost a year to manage the timing of the beginning of our lease. She always followed through with great answers to the many question and changes regarding our move-in date. We would recommend White Oak Landing to anyone who wants a very nice place to live. David and Mary Ellen Carpenter

Beautiful new apartment community centrally located near Bellbrook and Centerville. Moved in a year…read moreago for a temp job at the base and have enjoyed the time here. Any issues we've had (only once) were addressed quickly. Lovely small park located nearby with a walking path and playground. About a ten minute drive to Area B with loads of shopping and restaurants nearby. Miami Valley South is a couple of minutes away. Not cheap, but worth the cost.

I have neverrrrr dealt with such unprofessional disgusting people in my life. These apartments are…read morealmost as gross as their attitudes any time you ask for the bare minimum. They hide mold and many other concerning conditions. The halls reek of trash and animal waste. To pay so much just to feel stuck is really sad. Cont...We've had constant contact about the same issues for two years. I've been harassed by emails and pushed off the phone with attitude and no resolution, I requested Crystal's phone number from Alicia and Hilary and they refused. Like you said you can view my profile and with two seconds of looking into the notes you will see constant complaints of broken appliances and mold concerns. After calling today to try and come up with a resolution they posted a '30 day notice of cure' to our door. Absolutely disgusting behavior.

This is a beautiful apartment complex in the Centerville area. Brand new, only opened up about a…read moreyear or two ago. Deluxe amenities and a gorgeous pool. There is free garbage pickup and washer/dryer included. A beautiful place to call home!

Put in a work order yesterday for some touch up painting in the master bedroom and living room…read more Randy was here this afternoon and did an awesome job. The maintenance here at Redwood Sugarcreek is always prompt and done well.

The service gentleman arrived within a half hour and worked very quickly. His attention to waiting…read moreafter he checked the battery replacement was appreciated since it kept going off. He replaced entire unit.

Clay responded quickly when I had a maintenance issue with my refrigerator after regular business…read morehours. He is personable and worked efficiently to resolve the issue!

I've lived here since the beginning of March and absolutely love it. The views are beautiful and…read morethe staff is amazing.

Looks great on the surface. Utilities very high. Property floods/getting to/from car difficult…read more Large aggressive dogs onsite. High noise levels. MANY non-english speaking residents, making communication impossible when trying to resolve neighbor issues and management won't get involved??? Many of the amenities are continually not accessible due to constant "upgrades" being made. Look around before you sign a lease and read the lease carefully. A 12 month lease is actually 13 months if you don't move in on the first day of the month. Your move in month does not count.

From the owner: Traditional French-Norman style buildings with stone accent walls are painted in shades of charcoal…read moregray with crisp white trim. Two-story buildings with private apartment entries clustered around mini-cul de sacs each with a view of the beautifully landscaped grounds and/or ponds. One- and two-bedroom apartment interiors have been elegantly updated with all new kitchens and baths, 2" faux wood blinds, and brushed nickel light fixtures and hardware. Some apartment homes feature vaulted ceilings, wood-burning fireplaces and beautiful water views. Welcome to your new home!

I was a resident from 2023 - 2024. These apartments were dated but weren't too bad for the price…read more The Positive- 1. Parking was hardly ever an issue 2. Noise outside was minimal 3. Grounds were mostly maintained 4. Most people seemed friendly 5. Maintenance requests were addressed promptly 6. No shortage of hot water 7. Washer and Dryer were excellent 8. Internet worked great 9. Walls seemed fairly solid so you wouldn't hear everything your neighbors were doing 10. Location felt very safe The Neutral- 1. Living-room was an odd shape which limited what furniture fit 2. Certain rooms were always super hot/cold while others were the opposite 3. No ceiling fans 4. Kitchen sinks were super tiny 5. Kitchen cabinets were very dated and needed to be lined in order to use 6. Refrigerator was very old and super tiny 7. The lights outside the apartments were way too bright so you needed blackout curtains 8. The halls were dirty, smelled bad, and were not well maintained The Negative- 1. Lots of people refused to clean up after their dogs even though there were free disposal bags at all of the grassy islands. I was always dodging poo landmines 2. I would hear dogs barking nonstop in other apartments in my building 3. Toilets were super old and plumbing was weak 4. Bathroom fixtures were super old and the bathtub made creaking sounds when standing in it 5. Water would get freezing cold and then scolding hot in a matter of seconds if someone flushed a toilet or started the dishwasher or washer, so you had to make sure no one used any water while you were showering 6. There were HUGE spiders and tons of stink bugs on the balconies 7. People were lazy and would leave trash outside of the dumpsters rather than putting it inside of them and then the trash would blow around the lot 8. The pool always had tons of tree debris and bugs floating in it 9. The garages were dilapidated, dirty, full of water and mold, and not worth having since you won't want to leave anything in there 10. I had to dodge TONS of goose poop walking on the sidewalks and entryways 12. People speed through the parking lots and I saw a duck get hit :( 13. The main doors to the buildings were always open so anyone could enter. I would get random people knocking on my door which was unsettling 14. My packages would often get delivered to the wrong building or apartment and the people who received them would just keep them

After living here for ten years, we're had our ups and downs. New management comes and goes but I…read morewill say they are constantly doing upgrades and upkeep to the property. There's always some project going on here. Some buildings are 2 story, some are 3. But what I LOVE most about this place is we have our own private Amazon locker for item pickup. Just bring your phone with a code or the barcode and the door opens and poof theres your item. The pool is a beautiful spot to hangout. There are bikes the rent right here on property (I haven't done that yet so I'm unsure if its free or not). All in all, there's a reason we've stayed ten years. Just keep in mind it is an apartment and not everybody is up to date on apartment etiquette - but thats really any apartment complex.

Honestly folks, go somewhere else. The customer service is dismal. I've lived here for about 1.5…read moreyears, in a lease that they didn't explain well when I moved in. I moved in after a fire in my home. When I moved in I was told that I was receiving a discounted rent rate because my apartment was not remodeled like many of the others. what a joke that was, I found out later that was never true and that renter amounts change based on occupancy. I've tried to get my ice maker fixed more than 10 times. work order after work order just to have a maintenance person come and "fix" and then immediately have the same problem. At what point do they replace the damn refrigerator? I also met with management after being treated like "dirt" by one of the employees when I tried to discuss a concern. The manager listened but everything she told me were lies. She told me they would come look at our carpets...hasn't happened and it's been about 3 months. She said they would replace our countertops with the upgraded counters. now she said "we are not doing that". I finally did get my refrigerator bottom piece that was missing since I moved in but that took over a year and again my ice maker has never worked properly. Before I moved in they asked what I thought would qualify them as luxury. sounds dumb but the ice maker was one of my musts, and I've never had it function properly. Additionally, I'm in the military and was deployed overseas for a couple of months. While gone my bank accounts were hacked and I had to call the bank to shut down any debit cards, credit cards etc. My rent is automatically debited and of course that stopped.Now I wasn't aware until about 6 days after the due date this had happened. As soon as I learned of the fraud alert I called the apartment complex. Keep in mind I pay around $2400 a month to live here. More than my house payment for a crappy out of date apartment. When I contacted the apartment complex from overseas I thought they understood and I paid them as soon as I received my new account information. I returned from overseas a week later and found an eviction notice on my door and they charged me about $600 in late fees. Again, I have never been late so you would think due to the situation of my fraud alert and all accounts being shut down while I was overseas thy would have some mercy. but nope... no care at all by management yet they can lie, not answer my requests. treat their tenants rudely and there is no recourse. I can't get out of here fast enough, unfortunately that won't be until April when my lease expires.Know that there's no such thing as living here a year and then moving out once you're ready. You have to sign another year lease. All kidding aside, you're better off in a low income apartment because that's how this "luxury" apartment complex takes care of you.

Bottom line: do not move in here…read more Management was very friendly and helpful while living at Austin Springs, but they are also very pushy and when we gave our notice that we were leaving, they became very rude to us. They up the rent more than $100 every year. They try to sell you on a "special deal" when it's time to renew your lease, but you only have 4 days to consider it and it's still increased by at least $100. I think it's ridiculous that you have to pay for the trash valet, even if you don't use it. They will charge you additional cleaning fees when you move out, even if you clean the apartment. They have a clause in their contract that says they can keep your security deposit AND charge you excess. We didn't read the fine print. However, the apartment was not cleaned well when we moved in. The dryer vent was smashed and filled with lint, the microwave was cracked, there was a hunk out of one of our doors, the toilet seat was broken, and there was some sticky substance spilled under our sink. When we reported this to the office, they tried to come out 2 weeks later at 9pm to clean it up, but we had already cleaned by then. Maintenance does is fairly quick to respond but they do a sloppy job. Parking is extremely difficult. People end up parking wherever they can and blocking cars in. The office does not do anything about it. There are other places near there that are just as nice, less expensive and less shady.

We have only been here a few months, so far our experience has been pleasant, the office staff has…read morebeen cordial, maintenance are kind, clean and professional. The grounds a well maintained.

The staff at the Reserve especially Maddison Noffsinger, Hillary, and Krista at amazing, helpful…read moreand eager to please. The Maintenance staff if truly outstanding, friendly, and also eager to please. Yes, David, that is so true of you. We cannot thank you enough. The grounds are beautifully kept, people friendly, love that they are dog-friendly and have so many activities for the residents. Just lovely, feel safe, and close to many things I need to get too. Thank all of you!

Love this place. I am back for the second time. The staff is awesome and fast in any repairs that…read moreyou may have. Happy hour every other Friday for tenants and guests. Various holiday parties. Grounds are kept up and neat.

The pictures of this property are great...Looks like the management keeps up with the place.read more

When me and my husband moved in everyone seemed to be so nice etc…read more The office had known that me and my husband has a 18 year old that is disabled by handing them the papers from court her having to be under conservativeship and for we have 2 dogs which as well pay the dog fee every month. We have written complaints for the 1st month we have lived here about smoking when they had told us that smoking in the apartment buildings was not aloud that was a lie. We have complained of lots noises banging on walls etc. Which apparently others in this 8912 building has also complained. We have went to the authorities only after getting harassment emails from the office not only not knowing where the loud noices are coming from but to just assume for we as well have offered the office to come check out the issue and to invite them into our home as well. They have threatened us with a eviction and have called us screaming at my husband over the phone. My husband is a local police officer there for working many hours as I work at a bar from 3pm to 3am. We are hardly ever home. When rent was do we have always paid on time. We even have them set to auto pay and they have charged us 200. For a late fee when it shouldn't of been late. I pay on the web site with a 5,000. Credit card limit which they are attached to. I'm tired and we are doing our best to keep the peace, this office is unreasonably hate full and shows no respect for their tenants. Please be advised to read you contracts before moving in. Know your rights and have a attorney go over what those rights are with you. Hope everyone is having a great Holliday Im sorry for the ones that has also experienced these issues here and for the ones thats causing the lissues please check yourself and leave others alone​

This is not a place to raise a family or live you're day to day life , Me and my wife lived here…read morefor not even 2 months and we had multiple noise complaints even when we weren't home and the dogs were caged to the point of being asked to move or be evicted. We have a disabled daughter as my wife Odessa Romine stated and 2 dogs , My disabled daughter walks alittle hard as she has a spinal issue that she cannot fix. The only time she was every "loud" is if she would walk up the stairs and if my dogs had to go potty they would get excited other than that which are uncontrollable we were quite and did not cause excessive noise. There were banging noises that we could hear from other apartments that surround but we did not complain , however we kept getting hurrassed by bs complaints so I made some of my own our neighbors would smoke in there garage every day and it was disgusting to smell , we made complaints about that and nothing ever changed. I even got a call from the manager in the office screaming at me at 10am " what the hell is going on over there ! " mind you i just woke up and my wife was in the shower this incident was because a neighbor complained that there walls were shaking , which is utter bs . As far as there statement goes to my wife about factual evidence we were the tenants that had to suffer with this . DO NOT RENT HERE IF YOU HAVE DOGS OR KIDS We only vacated because they let us cancel our lease without penalty and I was tired of being hurrassed daily This apartment has paper thin walls so unless your 80 years old HIGHLY DONT RECOMMEND READ WASHINGTON PLACE POLICES