Very disappointed with the administrative and customer service experience at NOVA. I recently…read morewaited over 30 minutes past my scheduled appointment time to be seen. There was no administrative staff present, and the NP appeared to be doing everything on her own while being triple booked. The entire experience felt extremely disorganized and unprofessional. I have also called multiple times this week to cancel an appointment and left several voicemails with no response. During one call, the representative hung up on me and acted as if they could not understand me, which was very frustrating. In addition, I am dealing with a serious billing error. My insurance was billed under BCBS-VA even though my coverage is through Blue Benefits Massachusetts and must be billed under BCBS-MD. The correct information, including the front and back of my insurance card, was provided at intake. As a result, I received a $200 bill stating the claim was denied due to improper submission. This is now the second administrative issue I have experienced with this practice. Access to healthcare is too important for repeated errors and poor communication. I hope the office corrects the claim and improves its administrative processes moving forward.

Fine people, but their weight loss plans are not sustainable for long term health. My first…read moreappointment they tried to put me on a deficit of 1000cals (i'm a 5'8" female so that's dangerously low), I convinced them to do 1200cals instead with very strict macros. They're quick to push meds when I said I wasn't interested in them yet. I'm going to get a second opinion.

I'm really surprised by the negative reviews here. Personally, I had a really fruitful experience…read more I worked with Mariam, who answered my questions and stuck with me week after week to track my progress, make recommendations, and course correct with my diet as needed. I already ate very healthy, whole foods consistently before starting on medication but she really helped me lock in the caloric goals I needed to lose weight in a healthy way. I stayed on the medication for about 4 months until my BMI was normal and I didn't qualify for the medication anymore. It was expensive, but I still consider it a worthy investment. I lost about 15-20 lbs and several inches at my waist and hips. I look better, feel better, and am more confident about how to live with healthy habits for the long run.

I have lost weight with this problem twice. I lost 15 lbs about 5 years ago and now 20 lbs. I find…read morethe diet supper easy and healthy. I need the fact that I made a commitment and the weekly accountability; it works for me.

Great customer service, highly recommend to cut in weight. This place offers more service then…read moreother places Best in VA

I've been a client at Dasom Acupuncture for many years, and my appointments with Kathy have…read moreconsistently been excellent. She is incredibly professional, kind, and knowledgeable. After each treatment, I feel like a new person because the knots and tension in my shoulder and neck are significantly better. Kathy is very attentive, always asking questions throughout the session to ensure my comfort. I highly recommend her if you're seeking massage or acupuncture services in the NOVA area.

I just wanted to update my experience with Kathy. I went today for a massage and cupping therapy…read more Cupping therapy is amazing for tension. Her massage is so compassionate and so professional. I've had spa massages as a gift at least twice in the past three years and, while I appreciate the sentiment, I have never had as wonderful of service as I get with Kathy. I highly recommend this business. I can't say enough about her technique and attentiveness.

Amazing place Dr. kim is a very knowledgeable and kind staff very friendly and professional.read more

I have been using Dr Kim.for the past 11 months he is honest and doesnt push you to do anything you…read moreare not comfortable with. Very grateful for the help I received from him. Saved my life

Beyond Mobile life has changed my life- having access to a service like this allows me to know that…read moreI am not alone. I would definitely recommend this services to everyone.

Hands down one of the best companies.I have ever partnered with.They provides excellent…read moreservice.Excellent customer service in excellent communication skills throughout the entire process.

Dr Shafai is extremely thorough and approachable. I appreciate her attention to diet and lifestyle…read morerecommendations as well as medications and traditional lab tests. She treats my hypothyroid and PCOS. She is knowledgeable in functional medicine tests and approaches as well. Ok

I agree with previous reviews on a number of accounts…read more First, I have had last-minute cancellations from her three times. I schedule my appointments weeks, if not a month, in advance, in order to get in her first time slot of the day. If I were to cancel with as little notice as her office has given me, I'd be charged. The staff is not kind and compassionate when you are agitated about the change. Second, that first time slot of the day? Is at 10am. If you have regular work hours, forget it. I have yet to be seen at 10am; more like 10:40 or so. I know doctors tend to run late - but the first appointment, all the time? Third, I agree with a previous post that she lacks empathy and appears indifferent. My last annual appointment, she reviewed my bloodwork, and stated "you have (condition that is related in part to being overweight)." And that was it. "You have (it)." I had to ask what I could do about it and whether its reversible, etc. and her answer was to take some supplements. No indication what strength of this supplement, or the optimal time of day to take it, with/without food - no information whatsoever. But the worst is she NEVER suggested losing weight, which is easily the most effective treatment! Advanced Health Center even has brochures about their programs to help people with weight loss, so I'm stunned that she never bothered to address it with me. She said I could come back for another blood test in 6 months, yet there has been no follow-up by the office. I'm proactive about my health; I made an appointment so she can write me a prescription to go get the blood test (they won't allow this to be handled over the phone). And I just received a text that she has to cancel the appointment.

Laura is amazing! I've been going to her for years for my Botox. Recently moved a little further…read moreaway and make the drive for Laura!

I have had several services performed here, but have stopped coming due to sloppy and deceptive…read morebusiness practices. Pros: the practitioners who perform the services are wonderful, knowledgeable, effective Cons: everything else....I have experienced double booked appointments where they made me wait a long time and no apologies or reasons given....they seem to keep losing track of how much credit I have left available on my account (instead of physical gift cards, they just add the money to your account with them)....do not rely on them to adequately track how much you have left on account with them....it will likely be less than reality....make sure you use what's available to you.